16482038 dnl marketing2016
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THE SWITCH ARMY SWITCH YOU EVER NEED
2016
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Operators can easily improve
customer service without increasing laborious task with
self-service automated portal
VoIP Operation should be
fully automated
WHO IS DENOVOLAB
DENOVOLAB is high-tech company specialized in extreme high performance fully integrated VoIP Platform.
We believe that:
Running a VoIP business
should be profitable and
fun
Artificial Intelligent
drive adaptive routing
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We founded DENOVOLAB to reinvent the way operators run their business with
AUTOMATIONHIGH
PERFORMANCE WITH PARALLEL
COMPUTING
ALGORITHMIC DRIVEN ROUTING ARTIFICIAL
INTELLIGENT
SELF-ADAPTIVE ROUTE
ADJUSTMENT
WHY WE FOUNDED DENOVOLAB
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We want to power your entire operation but not just terminating
your VoIP traffic
We have the best price-performance value
We focus not only in switching but how to increase your profit
as well as ASR and ACD
We always keep improving our software
WHY IS DENOVO IS DIFFERENT
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WHAT WE DO BETTER?
Fully Integrated Billing, Routing, Switching & Monitoring07
All our users enjoy the follows:
Live Traffic Monitor and Route Changes06
CDR Reconciliation for dispute handling05
Live SIP Capture Storage Cloud with API support04
Up-to-minute real-time reporting
CDR Storage Cloud with API support
02
03
Never-Down Service Level Agreement01
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PAIN POINTS OF ALL OPERATORS
Tons of manual worksUploading rates
Update rate decks
Vendor rates change too fast leading to no profitable routes
Expensive 24 by 7 client
enquiry support
Error prone work leads to financial lost
Time consuming dispute handling
Large amount of CDR and SIP
Capture Data
Instability route quality and frequent
FAS
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WHAT WE THINK IT SHOULD BE
Operation should be automated and
synchronized fromVendor rate upload
Sell deck generationRate delivery
Invoice generation
Traffic routing should be managed with
adaptive logic according to liveVendor performanceMarket rate changes
CDR archive can be retrieved in minutes
PCAP should be available whenever
you need it
Your clients should have real time access
to their invoices, Payment history
CDR, ReportRate Decks, PCAP
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WHAT WE DO THAT OTHERS DON’T
FREE US LRN dipping for US domestic traffic
FREE LERG Support
FREE SIP Captureand Storage
FREE Enhancement Support
FREE CDR Storage Cloud
FREE Daily backup of your data
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WHAT WE OFFER
Geo Redundant
100% Up-time Guarantee
FREE Backup and Recovery
FREE Zabbix Monitoring
FREE Installation
FREE System Troubleshoot
FULLY HOSTED SWITCHON-PREMISE SWITCH
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DENOVOLAB HOSTED PLATFORM
100% Worry-freeplatform
FREE CDR Storagewith API support
We migrate yourdata for FREE
FREE backup and recovery
FREE SIP Capture Storage with API support
FREEGeo-redundancy
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GEO-REDUNDANCY
Your CDR and PCAP is stored in a remote
server clusters.
We give you two redundant switches
hosted in two different colocation connected via secure VPN tunnel
You get 2 set of IP addresses
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PERFORMANCE AND SCALABILITY
Each CPU core of E5-2650 can
handle 1000 CPS
Unlimited Route Search Space
Route hunting in less than 10ms
Unlimited Channel Capacity
Real-time CDR search and reporting
DENOVOLAB
CLASS 4 FUSION FEATURES
2016
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DNL CLASS 4 FUSION
SWITCH BILLING ALERTINGROUTING REPORTING ANALYTIC
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SWITCHING
Support SIP
Proxy Media and Bypass Media
Support VoIP Codecs (G723, g729, g711)
Authentication of “incoming calls” (IP address, IP address and Prefix)
Support for FAX (DTMF (single), DTMF (dual), T38)
Blocking and Unblocking calls at trunk and carrier level
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AUDIT TRAIL • Maintain historical record on routing plan changes• Maintain historical record on rate changes
ACCOUNTCREATION
• Ability to create and provision a carrier account• Ability to manage payment, invoice, credit note, and debit note
CARRIERMANAGEMENT
• Ability to manage carrier information for both origination an termination.
• Support for different rate setting for each ingress or egress trunk.• Ability to configure unlimited ingress/egress trunks, routing, and tech-
prefixes.• Support for different time zones per carrier.
MANAGEMENT
FEATURE-BASEDPERMISSION
• Ability to define the features that a specific role can access.• Ability to definite “read”, “write”, and “execute” permission on a
feature by feature basis. CARRIER-BASEDPERMISSION
• Ability to define the accessibility to one or more carriers on a per user basis.
ROLEMANAGEMENT • Ability to assign a role to an user.
GENERAL
ROLE MANAGEMENT
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SWITCH
SIP RESPONSECODEMANIPULATION
• Ability to manipulate SIP response code differently for each ingress trunk
CPS LIMITCONTROL
• Ability to define CPS limit at the carrier and trunk level.
CALL LIMITCONTROL
• Ability to define Call limit at the carrier and trunk level.
MINIMUMPROFITABILITYCONTROL
• Ability to define minimum profitability for each carrier.• Minimum profitability can be defined based on percentage or dollar
amountREAL-TIMECREDIT LIMITENFORCEMENT
• Ability to define the minimum credit limit required for the carrier to continue sending traffic.
TIME-BASEDCPS AND CALLLIMIT CONTROL
• Ability to define time-based CPS and Call Limit for each individual host ( IP address ).
PDD TIMEOUT LIMIT • Ability to define maximum PDD for each ingress trunk.
GENERAL
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SWITCH
CALL TIMEOUTLIMIT • Ability to define maximum call duration for each ingress trunk.
MINIMUM CALLDURATIONCONTROL
• Ability to define minimum call duration for each call.
T38 BLOCKING • Ability to block T38 calls.
DIGITMANIPULATION
• Ability to apply different digit maps for different time profile• Ability to modify ANI and DNIS before route selection• Ability to modify ANI and DNIS before sending to egress trunks• Ability to modify DNIS before sending to LRN server
NON-CONFIRMING ANI BLOCKING • Ability to define non-confirming ANI pattern to be blocked.
NON-CONFIRMINGDNIS BLOCKING • Ability to define non-confirming DNIS pattern to be blocked.
FAIL SAFE ROUTING • Ability to configure a static routing to be used as fail-safe routing when all routes in dynamic routing fails.
GENERAL
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SWITCH
CDR GENERATION • Automatic and real-time creation of rated CDRs
CDR RE-RATING • Ability to re-rate CDRs
CDR SHARING
• Ability to allow carrier partner to login and download their corresponding CDRs.
FTPCONFIGURATION
• Ability to define FTP server IP, Username, and Password for FTP to be automatically uploaded to an externally server.
CDR SEARCHING • Ability to search CDRs based on a rich set of parameters.
CDR ARCHIVING • Ability to automatically archive CDRs when the Database is offline.
CALL DETAIL REPORT
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ROUTING
MULTIPLE PRODUCT AND PRICING FOR INGRESS TRUNK
• Ability to define multiple selling rate deck and routing plan for the same ingress trunk.
• Ability to support unlimited tech-prefix with each tech-prefix sending calls to different ingress rate table and routing plan.
UNLIMITED ROUTING PLAN
• Ability to define unlimited routing plan.• Ability to define unlimited routing rule with a routing plan.
ROUTE BY STATIC AND DYNAMIC ROUTING
• Ability to route call using one dynamic routing and then if the call fails, route the call using static routing.
TIME-BASED ROUTING
• Ability to define routing based on time-of-day, day-of-week, and weekends.
FAILOVERROUTING
• Multiple egress trunks can be defined in the routing. If a call to one egress trunk fails, the switch will automatically send calls to the next route until the call is successfully completed.
GENERAL
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ROUTING
HUNTING CRITERIA
• Ability to define at each ingress trunk and egress trunk level, how the failover should be execute based on SIP response codes.
• Three kind of actions can be defined base don SIP response codes Stop Fail-over || Route to Next Host || Route to Next Trunk
ROUTING PLAN SHARING
• Ability to define an alpha-numeric name or label to a particular routing plan and ability to assign one multiple plan to multiple ingress trunk.
BLOCKING• Ability to block code based on ANI or DNIS• Ability to block code based on Ingress trunk or Egress trunk• Ability to block code based on ingress or egress carrier
BULK LOADING OF ROUTING RULE • Ability to upload bulk routing using CSV file.
GENERAL
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ROUTING
QOS ROUTING• Routing based on LCR, ASR, and ACD• Ability to define the min. call required for QoS determination.• Ability to define the sample period for ASR and ACD
LCR ROUTING• Routing based on Least Cost• Support unlimited number of termination carriers• Support unlimited number of codes
ASR, ACD, AND PRICE LIMIT ENFORCEMENT
•
PRIORITY ROUTING • Ability to assign a numeric priority to each egress trunk and route based on that.
DYNAMIC ROUTING
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ROUTING
ROUND ROBIN ROUTING
• Routing based on LCR, ASR, and ACD• Ability to define the min. call required for QoS determination• Ability to define the sample period for ASR and ACD
TOP DOWN ROUTING
• Routing based on Least Cost• Support unlimited number of termination carriers• Support unlimited number of codes
CODEC MATCH ROUTING
• Ability to terminate calls to egress trunks that match the Codec restriction of each call
CODE NAME BASED ROUTING
• Ability to group a number of codes into a code name and define routing at the destination level. For example, Code Name “Canada” could be defined as a group of 1604,1416,1513, etc.
PERCENTAGE ROUTING
• Ability to define percentage distribution for each of the egress trunk in the routing.
STATIC ROUTING
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MONITORING
ALERT DEFINITION
• Ability to define alerts based on • Answer Seizure Ratio (ASR)• Average Call Duration (ACD)• Post Dial Delay (PDD)• Profitability
EMAIL TROUBLE TICKET
• Ability to automatically send out trouble tickets upon detection of certain alert condition.
CONFIGURABLE TRIGGER
• Support trigger points at different levels• Ingress Trunk• Egress Trunk• Source DNIS• Destination DNIS• Host
SUPPORT MULTIPLE ALERT HANDLING METHOD
• Email Alert• Disable Host/Trunk• Reassign Priority
GENERAL
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MONITORING
QOS MONITORING
• Ability to define alerts based on • Answer Seizure Ratio (ASR)• Average Call Duration (ACD)• Post Dial Delay (PDD)• Profitability
DYNAMIC TRUNK REMOVAL • The system can be set to auto shut off a trunk that falls below threshold.
DYNAMIC TRUNK RETURN TO ROUTE
• The system can be set to dynamically put the trunk back in route after certain period of time.
DIALER TRAFFIC MONITORING
• The system can monitor for dialer traffic pattern and automatically block calls with the associated ANI.
GENERAL
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REPORTING
ACTIVE CALL REPORT • Ability to view all the live calls that are in progress.
CALL DETAIL REPORT • Ability to view all finished calls.
GENERAL
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LOW BALANCEALERT
• Automatic sending out email alert when the carrier’s balance is below the low balance limit requirement.
• Ability to define number of resend if credit continues to fall below the credit limit.
FINANCE
PREPAID BILLING • The system will only let the calls to pass thru if there is remaining credit.
POSTPAID BILLING • The system will allowed maximum credit limit for postpaid clients.
FLEXIBLE BILLING CYCLE
• Ability to define different billing cycle for each carrier’s auto-invoicing setting.
BALANCE CONTROL
PAYMENT
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FINANCE
FLEXIBLE CALL DURATION
• Varying time durations, e.g per 1 second, 6 seconds, 15 seconds, 30 seconds, 60 seconds etc
TIME-OF-DAY RATING • Different rates based on the time-of-day, day-of-week, weekends
PAST DUE REPORT • Ability to identify invoices that are not paid or partially paid.
ACCURATE RATING • Billing and reporting based on fractional call duration, or on rounded-up call duration
MULTI CURRENCY SUPPORT
• Ability to convert currency in invoices according to client’s currency setting.
RATE EXPORT • Availability to export rate to CSV• Availability to define fields to be exported
MASS UPDATE • Ability to massively update mutiple fields for mutliple rate records at once.
MANUAL UPDATE • Ability to update rate and corresponding fields via UI.• Ability to search rate records based on Country, Code Name or Code
GENERAL
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RATING
AUTO INVOICING
• Automatic creation of customer invoice in Adobe Acrobat format based on billing cycle
• Automatic creation of customer invoice in MS-Excel format based on billing cycle
• Automatic and real-time creation of rated CDRs • Click-and-send email to pre-designated email address with Customer
invoice and rated CDRs, as attachments
MANUAL INVOICING • Ability to create invoice manually.
PAST DUE REPORT
• This report will show you which invoice is past due and which invoice is still current.
MAINTAINING RECORDS OF INVOICES
• Ability to see all incoming and outgoing invoices.
CREDIT/DEBIT NOTE
• Support for providing adjustments incase of faulty invoicing, e.g. credit notes, debit notes
INVOICE GRANULARITY
• Support for various types of invoice formats, e.g. summary level, detailed
TIME-ZONE SUPPORT • Support for multiple time zones
INVOICE
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RATE DELIVERY
• Ability to click-and-send (via email) rates to one or multiple carriers.• Logging of all rate delivery.
RATING
IMPORT LOG
• Storage of all rate and dial code sheets • Ability to re-rate CDRs retrospectively with any rate and dial code sheet
AUTO RATE SUBMISSION
• Ability to define an email for receiving rates.• Ability to define rate format for each carrier.• Ability to automatically import rate upon rate receipt.• Ability to record all rate receipt.
AUTO-END DATE
• Ability to automatically set end-date to all existing rates.• Ability to automatically set end-date to all overlapping rates.
IMPORT
AUTO DELIVERY
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RATING
LNP DIPPING • Ability to define 2 DIP servers• Ability to define timeout and retry count for DIP requests
LNP BILLING • The system uses the LNP result to determine jurisdiction of each call.
LNP PRE-DIP • Ability to support the LNP information provided within the SIP invite .
PASS LNP DIP TO EGRESS
• Ability to configure whether to pass LNP number to any egress trunk(s) via the rn= or npdi= header.
LNP BLOCK • Ability to configure whether to pass calls if the number is ported.
LNP BLOCK HIGHER CODES
• Ability to configure whether to block calls if the number is ported and the ported number rate is higher than the DNIS.
LNP BILLING
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SELF SERVICE PORTAL
CALL DETAIL REPORT
• Ability to Search Call Detail Report• Ability to Download Call Detail Report
INVOICE • Ability to view invoices received
GENERAL
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ROUTING
US ROUTING RULE
JURISDICTIONAL ROUTING • Ability to define routing for interstate and intrastate
LNP REPORT• Show a summary of which ingress/egress carrier/trunk is triggering the
LNP dip request• Show whether DIPs are coming from local DB or remote server
LNP DIP RECORD • Show all the LNP dipping record
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RATING
US RATING RULE
JURISDICTIONAL RATING
• Ability to define rates for interstate and intrastate• Ability to define rate for local
US LERG • Ability to update US LERG via UI• Ability to import US LERG
LRN BILLING• Ability to define rate table to be billed based on LRN• Ability to define rate table to block all calls that are ported• Ability to define rate table to block all calls that are ported and the
ported number is more expensive
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REPORTING
LCR REPORT• Generate a LCR table based on the selected rate tables• Create a new rate table based on certain LCR position * specified % on
a list of selected rate tables
SPAM REPORT • Show the statistics on rejected calls and give reasons such as unauthorized IP, inactive accounts, etc.
LOCATION REPORT • Show statistics on terminating counties and their corresponding percentage.
ORIG-TERM REPORT
• Show a report on profitability, call count for success, failed, non-zero calls, and QoS ( ASR, ACD, and PDD ). Filtering and multi-dimensional grouping are available.
SUMMARY REPORT
• Show report on the origination and termination sides of the switch with data on rate, ASR, ACD, PDD, call counts, etc
• Grouping by hourly, daily, and monthly buckets are available
USAGE REPORT• Show the break down of usage by percentage• Show percentage on minutes usage and call count by ingress trunk,
egress trunk, country, code name, etc.
CALL DETAIL REPORT
• Show details of rated CDRs• Ability to filter based on different criteria• Ability to select the fields to display• Ability to download the search result in CSV
GENERAL
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REPORTING
ACTIVE CALL REPORT
• Show calls that are in progress• Ability to kill in-progress calls
QOS REPORT• Show live QoS statistics – ASR, ACD, PDD, Call Count, CPS• Show historical QoS statistics in chart• Show QoS statistics by ingress/egress carrier and trunk• Show QoS statistics for each routing plan
DISCONNECT CAUSE REPORT
• Show counts and percentage of different SIP cause for both origination and termination sides.
TRUNK MONITOR REPORT • Show the active call count for each trunk and its corresponding hosts
BANDWIDTH REPORT
• Show the incoming and outing bandwidth report in bytes• Ability to group bandwidth utilization by carrier or trunk
PROFITABILITY REPORT
• Show the profitability by carrier, trunk, code name, dial code, etc• Give inside to which ingress/egress carrier or destination is the most
profitable
DAILY USAGE DETAIL REPORT
• Present the usage trend on a daily basis for each client and destination • Let’s user to find out where traffic is losing or gaining• Ability to show data for both origination and termination side
GENERAL
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TOOL
SIP CAPTURE • Ability to capture SIP message for calls that meet certain criteria
CALL MONITOR• Ability to intercept RTP stream and record as pcap file for download and
search • Ability to intercept SIP stream and record every call’s SIP call flow and
stored as pcap file
CALL SIMULATION• The System allows the user to simulate an route from any ingress
trunk. The result gives the exact routing decision for the particular call being simulated.
VENDOR TEST• Send test calls to an egress trunk• Ability to View SIP capture for test call• Ability to download audio result in Wave file
RATE FINDER • Ability to find trunk that can meet a specific rate limit of a dial code
GENERAL
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Visit www.denovolab.com for more info
Try our technology for as low as 100 USD / month fully hosted switch
Sign up now at http://portal.denovolab.com
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