2006-10-13fta taxpayer services sub-group portuguese presentation

2006-10-13 FTA Taxpayer Services Sub-group

FTA Taxpayer Services Sub-group FTA Taxpayer Services Sub-group

Portuguese Presentation

2006-10-13 FTA Taxpayer Services Sub-group

Main ObjectivesMain Objectives

Portuguese Administration defined as objectives:

– Internet services for tax payers use (most of them are compulsory)

– Intranet for new applications to use by administration employees

Internet Services begun in 1997

2006-10-13 FTA Taxpayer Services Sub-group

Tax Payer Services by InternetTax Payer Services by Internet

Tax payers using Internet (Tax payer number/password ) can :

Consult IRS, IRC and VAT declarations for last 5 yearsConsult assessment for last 5 yearsConsult Fiscal debts and Fiscal Infractions processes Consult Start activity dateConsult anticipated payments and retentions made

Send IRS, IRC, VAT and 3ª Parties declarations

Get PDF copy of tax return (acts like a prove of compliance)Get a prove of activity starting

Make every sort of payments using home banking services or ATM machines

Print forms of all declarations

Change of Tax Address

2006-10-13 FTA Taxpayer Services Sub-group

José Silva

50% of IRS Tax Returns arecollected by Internet

2006-10-13 FTA Taxpayer Services Sub-group

IRS control systemIRS control system

Pre-populated, alerts

Irregularities management

and

2006-10-13 FTA Taxpayer Services Sub-group

José Silva

Pre-populated

2006-10-13 FTA Taxpayer Services Sub-group

Mais Informação

- Deve preencher o Anexo A porque foram obtidos rendimentos do trabalho dependente e/ou pensões.

José SilvaAlert

2006-10-13 FTA Taxpayer Services Sub-group

Irregularities solvingIrregularities solving

The Taxpayer receives a written notification

1. Goes to a local Office or

2. Sends justification by Internet

a) New declaration

b) Message explaining divergency

2006-10-13 FTA Taxpayer Services Sub-group

IrregularityIrregularities

2006-10-13 FTA Taxpayer Services Sub-group

Irregularity

2006-10-13 FTA Taxpayer Services Sub-group

Irregularity

2006-10-13 FTA Taxpayer Services Sub-group

2006-10-13 FTA Taxpayer Services Sub-group

2006-10-13 FTA Taxpayer Services Sub-group

IRS control system

• 80 % of Taxpayers classified as “good” or “very good” their interactions, by Internet, with Portuguese Fiscal Administration during 2005.

Source: Evaluation questionnaire made by Internet.