©2006 academic computing services, njit ©2011 academic computing services, njit academic computing...

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Academic Computing Services

Software Availability at NJIT

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Today’s AgendaToday’s Agenda

• UCID – University Computing ID• NJIT-Licensed Software• Information Services & Technology (IST) Website• Virtual Private Network (VPN) Client• Software Downloads and Installation• Software Requests for PC Labs• Support information / Resources• Questions

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Computing Systems

Highlander Pipeline

Software Downloads /

VPNCampus Directory

Moodle

EmailWireless

Library Databases

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

NJIT-licensed SoftwareNJIT-licensed Software

Where is it available?

IST Website for download

Public PC labs for classroom and project use

Departmental labs for classroom and project use

Example: Architecture SW is only available in the CoAD building

What is available?

Various software packages for different platforms (Windows, Mac OS, and Linux)

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

How can I access the software?How can I access the software?

IST website

Using your UCID

VPN needed from home or when using wireless

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

IST WebsiteIST Website

http://ist.njit.edu

Intelliresponse

Software downloads

System Maintenance

Computing News and Information

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Software for DownloadSoftware for Download

IST provides and maintains access to an extensive list of NJIT-licensed software.

If downloading software while off-campus, you must use a Virtual Private Network (VPN) connection.

http://ist.njit.edu/software/download.php

Now available! Windows 7 and Office 2010

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Importance of RolesImportance of Roles

What are roles?

Faculty, Staff, Student, or a combination of these

How can I find my role?

By viewing your online campus directory entry

Why are roles important?

Varying licensing agreements restrict software distribution to certain group(s) within NJIT

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Download & Installation Download & Installation

File Types -

ISO and EXE

Licensing -

Product keys, online activation, network activation.

Instructions -

Frequently used downloads have complete instructions available

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Software request for PC LabsSoftware request for PC Labs

How? Submit completed form to Academic Computing Services

Deadlines? Fall - July 1 Spring - November 18 Summer - April 1

Licensing? Professor and/or Department are responsible for

contacting vendor and getting written approval for lab installations

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Things to remember…Things to remember… Do NOT share any software with Students or non-NJIT people

IST Support We do NOT support any software that we do not make available

Limited support on available titles (licensing, installations, tutorials)

Due to annual budget limitations, some software licensing may not be renewed if appropriate.

Due to licensing agreements, some software is only available in labs or for on-campus use and is not available for download

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Online Chat

Intelliresponse

Walk-In

Online Form

Phone

NJIT Computing Helpdesk

Computing SupportComputing Support && ResourcesResources

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Support Information / ResourcesSupport Information / Resources

Website: http://help.njit.edu

Helpdesk Information:

Phone: (973) 596-2900

Hours: 8am – 7pm (Monday – Friday)

3 delightful, customer-friendly associates

Walk-in: Room 48, Student Mall

©2006 Academic Computing Services, NJIT©2006 Academic Computing Services, NJIT

©2011 Academic Computing Services, NJIT

Questions?Questions?