4 customer tips on improving your it organization with res software

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From consumerization of IT to employee onboarding, there are plenty of ways to fully leverage RES Software to IT's advantage. Here are 4 unique ways our customers are using RES Software today. For the full blog post visit www.blog.ressoftware.com

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Copyright © 2013, RES Software. All rights reserved. 0113

Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding |

Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter

Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management |

Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and

Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated

Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of

Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB

Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of

IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with

Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-

boarding of Employees | Tighter Security & Compliance

Customer Tips on Improving

Your IT Organization

with

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If we made a t-shirt for each individual use-case of RES Software…

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We wouldn’t have enough sales and marketing people to wear them.

It would also be overwhelming.

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So to make life simple, we asked a few members of our

Customer Advisory Board to name 4 UNIQUE ways they use

RES Software.

Here’s what they said…

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Challenge of overconsumption from

app stores and service catalogs

containing every application available

that anyone can install.

Tech-savvy employees bypassing IT to

get their hands on the latest

technologies (Shadow IT).

Challenge of supporting role changes

and inappropriately allocated services.

Photo from Wikimedia Commons – Cuddling with multiple devices

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48% said their companies have more apps than required

to run the business That's up from 34% in a previous survey.

Only 37% said a majority of the apps their business is

running are mission critical

Did you know…

Click to read the full article

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Manage Consumerization of IT & Application Use

With RES Software…

• Eliminate costly over consumption.

• Set regulations and policies to limit application and service usage based on role, location or time.

• Provide services that are triggered by business qualification, allowing for better alignment between IT and the business.

• Offer self-service IT for users to request additional services outside of their pre-determined provisions.

• Allow consumerization while maintaining the control IT needs with business rules.

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On-boarding On-boarding new employees is a part of every enterprise at some point in

the business cycle. From setting up new emails to ordering devices and

furniture, this process is typically labor intensive and highly time consuming.

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Extreme On-boarding True Story

1 to 2 hours to complete on-boarding

PER PERSON!!! Imagine this onboarding process with:

Mergers/acquisitions Internship/co-op programs Consultants/contractors

1 Large Law Firm

70 page onboarding script

Photo from http://shanninlaw.com/?page_id=20

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A Financial Software Customer Hires ~5,000 Seasonal Workers Annually

to onboard each new employee

(Exchange acct, email, share drives, etc.)

Before RES Software After RES Software

3 to

5 Days

To onboard each new employee (exchange acct., email, share drives, etc.)

Several

Minutes

Significantly freeing up IT resources and

reducing costs

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Faster, More Efficient Employee On-boarding

With RES Software…

• On-boarding can be simplified with automation.

• Time, cost & resources can be saved.

• Automatically provision and grant access to ALL

necessary IT resources to employees.

• Predict and provide 80% of the services IT users need

automatically

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Copyright © 2013, RES Software. All rights reserved. 0113

Many companies have an off-boarding process that’s very manual and prone to error.

Even those with a great on-boarding process commonly struggle with off-boarding.

Separated employees can be a major security & compliance risk.

Photo from Blogging4jobs.com

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The Risk Of Terminated Employees

Terminated employees can: Remotely connect back in Access/copy old files Access external company accounts

And on the odd occasion…

Deliberately wreak havoc within the system!

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Huge Liability…

This is a huge liability for companies that have a lot of

seasonal/temporary workers, interns, contractors, consultants.

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Tighter Security & Compliance with Automated Off-boarding

With RES Software…

• Automatically unsubscribe users from ALL IT services that fall out of scope as their roles or responsibilities evolve or end employment.

• Services automatically returned ensuring security, compliance & control over licensing and sensitive data.

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Copyright © 2013, RES Software. All rights reserved. 0113

USB

USB flash drives are useful and common, providing

a convenient way to lug data around.

BUT!! They also pose HUGE security risks.

Have you heard about these eyebrow raising security incidents?

Device

Management

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Stolen Personal Info

The worker…is alleged to have

secretly copied data onto an

external drive over the course of a

year and a half.

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• Staff secretly dropped

discs & USB drives in

gov’t parking lots.

• 60% plugged devices

into office computers.

• If drives had official logo,

90% were installed!

• Think of potential lost info

and malware!

Security “Testing”

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Improved Security With Dynamic Management

With RES Software…

• RES Software easily manages IT peripherals and their use based on

user context.

• Decide when, where & by whom USB drives can be accessed & written.

• Decide which manufacturers/models of USBs to allow for added security.

• Applies to all IT services, data, devices and peripherals.

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Copyright © 2013, RES Software. All rights reserved. 0113

I WANT TO KNOW MORE! If You Want to Improve User Experience and Productivity, Visit

www.itstore.com

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