a centre of expertise in digital information management 1 ukoln is supported by: swmlac workshop:...
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A centre of expertise in digital information management
www.ukoln.ac.uk
1
UKOLN is supported by:
SWMLAC Workshop: Introduction to Benchmarking Web Sites
Marieke Guy
Interoperability Focus
www.bath.ac.uk
A centre of expertise in digital information management
www.ukoln.ac.uk
2
Timetable• 10:35 Presentation: Intro To Benchmarking Web Sites • 10:50 Hands-on session: Benchmarking Web Sites • 12:20 Presentation: QA for Web sites • 12:30 Lunch • 13:15 Hands-on session continued and report Back • 14:00 (Virtual) Presentation: Benchmarking: Strengths And
Weaknesses - Brian Kelly • 14:15 Presentation: Accessibility and Usability• 14:30 Hands-on session: Accessibility and Usability • 15:30 Presentation: Where do we go from Here?• 15:40 Conclusions and Workshop ends
A centre of expertise in digital information management
www.ukoln.ac.uk
3
A Bit About Me….
• I am part of the Interoperability Focus Team• Work in UKOLN • Based at the University of Bath• Funded by JISC and MLA • HE / FE and cultural heritage sector remit• Previous roles….
A centre of expertise in digital information management
www.ukoln.ac.uk
4
A Bit About You...
• In small groups address the questions:
– Who are you, where do you work and what do you do?
– What do you want to get out of this workshop?
A centre of expertise in digital information management
www.ukoln.ac.uk
5
Today’s Workshop
• Take a look at:– Common problems we have with our sites– Quality assurance methodology– Accessibility and Usability
• Have a go at using:– Auditing and evaluating tools that can help
• Have a think about how you can:– Benchmark your Web site – Adopt this methodology in your organisation,
region, sector, …
A centre of expertise in digital information management
www.ukoln.ac.uk
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Your Expectations
Your Interests & expectations
Sharing
Learning
Best practices
Quality
Testing
Checking
Constraints
Staffing
Finances
A centre of expertise in digital information management
www.ukoln.ac.uk
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About Benchmarking
• Benchmarking is about:– Sharing – Learning from best practices– Learning from mistakes others have made
• Benchmarking is not about:– League tables– Prizes for the ‘best’
Note: Organisations have different priorities, levels of
resources, starting points and organisational politics.
A centre of expertise in digital information management
www.ukoln.ac.uk
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What’s the Big Deal?
• Why are accessibility, usability, standards etc. important?
The User• Wants to be able to use the resource quickly and effectively• Open access, use of other devices
The User• Wants to be able to use the resource quickly and effectively• Open access, use of other devices
The Creator• Good practice• Data interchange and interoperability• Management of information
The Creator• Good practice• Data interchange and interoperability• Management of information
The Funder• Value for money • Longevity of electronic resources (including preservation, sustainability)
The Funder• Value for money • Longevity of electronic resources (including preservation, sustainability)
The Law
• Regulations, guidelines (e-GIF Version 6.1)• Disability Discrimination Act 1995
The Law
• Regulations, guidelines (e-GIF Version 6.1)• Disability Discrimination Act 1995
A centre of expertise in digital information management
www.ukoln.ac.uk
Your Web site…
A centre of expertise in digital information management
www.ukoln.ac.uk
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Does it Work?• It is useful to check key pages for accessibility,
validation and functionality • Web page validators include:
– NetMechanic– Dr Watson– DrHTML –
single pages only– …
A centre of expertise in digital information management
www.ukoln.ac.uk
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Is it Accessible?• The Bobby Java application can check the accessibility
of Web sites (now licensed software)• The WebXACT service can check the quality,
accessibility and privacy of individual Web pages (online Bobby) – WAVE and Cynthia Says
are alternatives to Bobby
http://webxact.watchfire.com/http://webxact.watchfire.com/
A centre of expertise in digital information management
www.ukoln.ac.uk
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• You can find out the size of your home page using various tools:
• NetMechanic• Bobby• …
http://www.netmechanic.com/http://www.netmechanic.com/
How Big is it?
A centre of expertise in digital information management
www.ukoln.ac.uk
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Are There Broken Links?• Monitoring the number of broken links on your
Web site is very important• Desktop and Web-based tools are available:
– Xenu – LinkAlarm – Linkguard– Nodeworks– NetMechanic– SiteValet– …
http://www.linkalarm.com/http://www.linkalarm.com/
A centre of expertise in digital information management
www.ukoln.ac.uk
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How Popular Is Your Site?• There are a number of services that will tell you
how many pages link to your Web site
– LinkPopularity
– WebSiteGarage
– Netscape’s What’s Related service is used through the Netscape browser
– Google info:URL search
http://www.linkpopularity.com/http://www.linkpopularity.com/
A centre of expertise in digital information management
www.ukoln.ac.uk
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What About Other Browsers?
http://www.anybrowser.com/http://www.anybrowser.com/
• Does your home page (and Web site) work in:– Netscape very popular in UK
HE)– Firefox– IE (most widely used browser)– Significant (all?) versions and
platforms of above– Lynx (text browser which may
be used by visually impaired)– AnyBrowser – DejaVu
A centre of expertise in digital information management
www.ukoln.ac.uk
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Useful Approach To Tools• ,tools approach • Applies to all
resources on Web site
• Covers HTML and CSS validation and various other tests
• Some recursive apps (,rvalidate)
• Easily implemented with single line redirect
• ,tools approach • Applies to all
resources on Web site
• Covers HTML and CSS validation and various other tests
• Some recursive apps (,rvalidate)
• Easily implemented with single line redirect
A centre of expertise in digital information management
www.ukoln.ac.uk
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Addressing User Issues
• You should be aware that automated tools will not guarantee that a Web site is:– Useable, accessible or functional
• There will still be a need for user testing• You should consider:
– Systematic usability and accessibility testing– Formal procedures – don’t ask your mate; don’t
tell them what they should do, …– It need not be expensive “5 people will spot 90%
of the problems”– More on this later!
A centre of expertise in digital information management
www.ukoln.ac.uk
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Conclusion
• Different tools give different results and results can be limited. The results should be analysed carefully - like statistics
• Independent testing services can be beneficial• Comparison is useful• However a league table is not enough, for this type
of evaluation. To have a point there should be follow up action
A centre of expertise in digital information management
www.ukoln.ac.uk
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Questions
• Any questions?
A centre of expertise in digital information management
www.ukoln.ac.uk
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Today’s Exercises
• You will:– Use a set of Web-based tools for evaluating a
variety of aspects of your Web site– Work in small groups and share your findings
and discuss the implications
• This session:– Encourages collaboration and sharing– Is not meant to be competitive!
Now open the exercises handoutNow open the exercises handout
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