acuta 2014 - cio community college perspective

Community College Perspective

Ken Ingle, CIO Rowan-Cabarrus Community College

Who am I?

Developera.k.a. Programmer, Geek, Nerd….

Background

• telecom

• publishing

• nascar / motorsports

• consulting

• higher education

CPCCExecutive Director of Emerging Technology

Rowan-Cabarrus Community CollegeChief Information Officer

About RCCC

• 25,000+ students

• 5 campuses

• 2 counties

• Just outside of Charlotte, NC

• large community growth

Challenges

• Shrinking Budgets

• Wide ranging demographic

• Socio/Economic status of community

• Competitive IT community

• Staying relevant

• Second choice for many students

Really Opportunities

The Problem in IT

Too Busy Crying….

Focused on the WRONG Things!

Control Control Control Control

….

The Many Faces of Control

• hardware

• software

• access

• methods

• communication

• and …..

If it doesn’t come from IT

IT IS NOT APPROVED!!!!!

IT is not an ivory tower.

Society is more technology savvy than ever before….

Focus on providing service regardless of hardware

Determine Real SuccessSuccess for CC student may not = degree

A New Focus

• Personalized • Contextual • Relevant • Informed

Consumer (ize) of technologyBYOD … more like BYOx

Service OrientedAPI / Integration driven development

around internal and externally developed tools.

!Application Virtualization, remote

service delivery.

SaaS, IaaS, PaaS….

Cloud Computing

more than just Google Apps / Office 365; Re-defining the data

center (network centric).

Big Data<< b/c we needed one more buzzword>>

!Analyze all activity and all data to

better customize solutions produced. !

In other words: !

TRACK EVERYTHING

Partnership Driven

Operate more like a startupiterate quickly, adjust as necessary, empower your team

Questions? !

Thank You!!!!!

@ken_ingle ken.ingle@rccc.edu