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Administrative changes for licences
under Radiation Protection Act
May 2018
RPNSD
Last Updated: 7 May 2018
1Overview
2
Overview
1. Before 28 May 2018, most user licences (L5, L6, N3) and
radiation worker registration (R1) are administered
through corporate entities
Typically, representatives of corporate employers handle
applications and licence administrative matters on behalf of
the individuals
2. From 28 May 2018, RPNSD licences will be implemented
on the Whole-of-Government LicenceOne business
licensing portal
Licence applications (new, amend, renew and cancel) will
have to be submitted online through LicenceOne
Only e-payment (PayPal, VISA, Mastercard, American
Express and Discover), GIRO payment and e-Invoice (for
Government entities) will be accepted.
Overview
3. L5 / L6 / N3 / R1 are implemented in LicenceOne as
individual licences
SingPass/individual login will be required to carry out
transactions (new, amend, renew, cancel)
Under the current framework, CorpPass users cannot
transact on behalf of individuals
4. With effect from 1 July 2018, L5 / L6 / N3 / R1 applied
under corporate entities will no longer be issued
L5 / L6 / N3 / R1 applied through corporate entities and
issued to corporate entities that expire after 30 June 2018
will not be eligible for renewal
New applications should be made through LicenceOne at
least 2 weeks before the old licence expiry (Note: include
old licence number in remarks for faster processing)
Overview
5. TLD will no longer be automatically issued to individuals
Employers should apply for TLD service (at no added cost)
for L5/L6/R1 workers
Subsequent process for exchange / collection / return of
TLD remains the same as it is now
Dose report will be sent to employer (service requester)
Key highlights
1. Licences not tied to an organisation do not need to be
terminated and re-applied when changing employers
2. Multiple R1 registrations will not be required for work at
different locations
3. Applicant authentication (through SingPass) will ensure
licence applications are made with individual’s full
awareness
2 Clarifications on licence application
process
7
Clarification 1
Who will be able to view the licences under my organization?
When a CorpPass user logs into LicenceOne, the user will be
able to view all corporate licences (for licences available on
LicenceOne) under that CorpPass UEN and carry out
transactions.
Please note that to be able to view, amend, renew and cancel a
licences, the user must login using the CorpPass account tied to
the same UEN the UEN that the licence was issued to. If you are
unable to view your licence after logging in, please contact NEA
with the CorpPass UEN number and your licence number for our
investigation.
Clarification 2
My organisation currently submits possession licence = (L3,
L4 and N2) applications for our customers. Will we still be
able to do so?
Entities can authorise 3rd party in CorpPass to transact on their
behalf in LicenceOne, including to submit licence applications on
behalf of customers. For more information, visit
https://licence1.business.gov.sg/web/frontier/3rd-party-using-
corppass).
This option is not available for individual licences / radiation
workers (L5, L6, N3, R1) which must be applied by the individual.
Clarification 3
Will I be able to download my licence from LicenceOne?
Licence holders will not be able to download radiation protection
licences from LicenceOne. Licences (in PDF) will be sent via
email to the contact email provided after the licence is approved.
Clarification 4
Will NEA continue to send renewal notices?
Renewal notices will still be sent via email listing the licences due
for renewal within 90 days. However, after 28 May 2018, the
renewal notice will no longer include a portion for return to NEA
for licence renewal application. Renewal application should be
made online through LicenceOne.
Clarification 5
My employee is / I am a foreigner, how can I apply for
licences through LicenceOne without a SingPass?
PRs and foreigners holding certain passes are eligible for
SingPass and should register for a SingPass account. For more
information, please see the SingPass website:
www.singpass.gov.sg/register/instructions
Foreigners that are unable to register for SingPass may register a
login ID in LicenceOne. For more information, please see:
https://licence1.business.gov.sg/web/frontier/help/registration-for-
foreigners-without-singpass
Clarification 6
Can an L5 / L6 / N3 / R1 applicant pay using an
organisation’s GIRO account?
Yes, in addition to the e-payment modes available on LicenceOne
and the individual’s own GIRO account with RPNSD, individuals
can indicate that application fee should be billed to an
organisation’s GIRO account by stating the organisation’s GIRO
reference number in the application. The applicant should also
attach a letter of authorisation from the organisation to use their
GIRO account. The letter should clearly state the organization
name, department/division and customer code (if possible) to
whom the application fee should be billed to.
Organisations may refer to tax invoices previously received for
their account’s GIRO reference number.
Clarification 7
How can we ensure that applicants do not use an
organisation’s GIRO account to pay for licence applications
without authorisation?
Applicants will be required to attach a letter of authorisation when
indicating that payment should be taken from another GIRO
account.
Billed organisations will receive a tax invoice prior to the GIRO
deduction date. Organisations should check the invoices and
notify NEA of any discrepancies. To prevent the deduction from
taking place, NEA should be notified at least 5 working days
before the deduction date.
Clarification 8
As an employer or an L1 / L2 / L3 / L4 / L6A / N1 / N2 licensee,
am I responsible for ensuring that my workers are licenced?
Licensees in possession of irradiating apparatus or radioactive
materials are responsible for ensuring that access to and use of
the apparatus or materials is restricted to individuals that have
the necessary competencies and valid licences (where
applicable).
At the same time, individuals are also jointly responsible that they
are licenced to do their work, as required under the Radiation
Protection Act.
Clarification 8 (cont’d)
As an employer or an L1 / L2 / L3 / L4 / L6A / N1 / N2 licensee,
am I responsible for ensuring that my workers are licenced?
(cont’d)
Moving forward, L1 / L2 / L3 / L4 licensees will be required to
maintain a document listing all the radiation workers (L5 / L6 / R1)
employed and/or working with the apparatus or radioactive
material under their licence. This document should also indicate
which L5 / L6 is responsible for the safe use of each of the
apparatus or radioactive material.
To facilitate employers and corporate licensees in keeping track
of their workers’ licence validity, an online service is being
developed that
Clarification 9
How can I check on my employees licence validity?
To facilitate employers and corporate licensees in keeping track
of their workers’ licence validity, an online service is being
developed that will allow corporate entities to “add” individuals to
a list of radiation workers under their organisation. Subsequently,
employers would then be able to view the licence status of those
radiation workers.
This service is scheduled to be available in early 2019.
Clarification 10
Will L5, L6, N3 and R1 applicants need to include the L3, L4
and N2 licence information of the apparatus / materials they
will be handling in the licence application?
L5, L6 and N3 applicants will need to provide the licence number
of the equipment or material they are applying for authorisation to
use in the licence application.
R1 applicants only need to state the type of work and details of
their duties. This should include the type of equipment or material
the applicant will be expected to work with (if applicable).
Clarification 11
To obtain my licence under the PHMC Act, MOH requires that
the R1 for radiographers state the correct organisation name
and address on the certificate. With R1 applied by
individuals, will I face licensing issues with MOH?
Under the old administration, R1 registration was tied to the
organisation / address specified in the top left hand corner
(unless otherwise specified on the certificate). Hence, the
registration was only valid at the specified organisation / address.
RPNSD has informed MOH of the administrative change that R1
is no longer only valid at the organization / address as indicated
on the top left hand corner of the registration.
Clarification 12
How to amend details of existing L5 / L6 / N3 / R1 licence tied
to a corporate entity after 28 May 2018?
Licences tied to corporate entities will be gradually phased out
from 1 July 2018 to 30 June 2020 as the licences expire. As
amendment applications for these licences cannot be made
through LicenceOne, NEA will continue to accept hardcopy
licence amendment application during these 2 years.
Please note that cheque payment will no longer be accepted.
Applicants are encouraged to mail in the applications and make
payment using GIRO. However, to pay using e-payment methods
(NETS, Credit Card), the applications can be submitted at the
NEA Customer Service Centre.
Clarification 13
For those who do not have access to the internet, how can
they carry out licence transactions?
Some options available are:
1. Multimedia stations are available at all public libraries
(except library@Chinatown and library@orcard) which can
be accessed at a fee. 1 hour free usage is available for
Singaporeans and PRs aged 50 and above
2. Under the CitizenConnect intitiative by GovTech, free access
to the internet is available with staff on-hand at 27
Community Clubs (CC) to help perform online transactions
with government agencies.
Clarification 14 new
Is there a guide on how to submit licence applications on
LicenceOne?
Step-by-step guides on how to apply for licences can be found on
the LicenceOne website under the Help Topics #16 to #21 at
https://licence1.business.gov.sg/web/frontier/help/introduction
Note: as requested by several licensees, sample screenshots of
the licence-specific form fields for L5, L6, R1 and N3 are within
the separately attached PDF for reference.
3New workflow for provision of
personal dose monitoring (TLD
service)
23
Overview of New Workflow
24
Organisation / company will be responsible for application of radiation
dose monitoring service for their radiation workers (e.g. L5 / L6 / R1 users)
with active licence number / valid licence application number at no added
cost
Subsequent process for exchange / collection / return of TLD cards
remains the same as before
Validity of service subscription is tied to validity of licence. Termination of
subscription will terminate the monitoring and individual / company will
need to return all outstanding TLD cards back to NEA
Dose report will be sent to the contact person of the organization /
company.
Once all L5 / L6 / R1 licence applications are approved, radiation dose
monitoring service will be activated and NEA will issue the TLD card to the
radiation worker via courier or self-collection
Summary of Key Process Changes
25
Process Existing Workflow New Workflow
Subscription of monitoring
service
Auto-triggered by licence
approval
Submission of hardcopy
service request form with
indication of valid licence
application number or
active licence number
Submission of service request
form
No submission of service
application form
Submission of hardcopy
service request form to
Customer Service Centre
or via post to NEA/RPNSD
Issuance of TLD cards Once licence is approved,
TLD card will be issued to
company based on the
monitoring period
Once all licenses indicated
in the service request are
approved, TLD cards will be
issued to company based
on the monitoring period.
COMPANY/ORGANISATION IS REPSONSIBLE TO APPLY FOR RADIATION
MONITORING SERVICE FOR THEIR RADIATION WORKERS!
4 New application form
1. Part A: Customer Details
New Application Form
27
If you use the same Customer Number shared with application for
licences, please note that the mailing address for licences will be the same
as the TLD delivery / collection and dose report mailing address, and the
Contact Person will be the same as well.
This field will be critical for big
organisations with multiple customer
numbers.
This is for the TLD delivery / collection and
dose report mailing address.
The Contact Person will be the
main liaison point for the
radiation dose monitoring
service.
2. Part B: Requester Details
New Application Form
28
The Requester can be someone
submitting this application on
behalf of the Contact Person
(e.g. the main liaising point). If
the Requester and the Contact
Person is the same person, you
may ignore Part B.
3. Part C: Payment
New Application Form
29
This is required for the sale of
TLD card holder as it is
chargeable at $25.20 each
(inclusive of GST).
4. Part D: Radiation Dose Monitoring Service
New Application Form
30
Nature of business is needed for
us to assess the monitoring
period.
4. Part D: Radiation Dose Monitoring Service
New Application Form
31
Please indicate the
valid Licence
Application Number or
active Licence number
here. If the number of
lines is not enough,
please copy the fields
into excel and attach
with the application.
Please specify
number of TLD
card holders
required.
5. Part E: Acknowledgment
New Application Form
32
Safeguard • Nurture • Cherish
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