adopting linked data principles for accelerating business transformation processes in wolters kluwer
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ISWC 2015 – Linked Data at Wolters Kluwer
Adopting Linked Data principles for accelerating business
transformation processes in Wolters Kluwer
Quentin Reul, PhD Christian Dirschl Nuria Casellas, PhD William Flannery, PhD
10/13/2015
ISWC 2015 – Linked Data at Wolters Kluwer
ABOUT WOLTERS KLUWER
ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer
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Legal & Regulatory Health
Tax & Accounting Governance, Risk & Compliance
ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer
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Legal & Regulatory Health
Tax & Accounting Governance, Risk & Compliance
Wolters Kluwer is an information service and publishing company providing information and tools to empower legal, tax, finance, and healthcare professionals in making the most informed decisions.
ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer
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ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer
Wolters Kluwer provides solutions to customers in over 170 countries and provides content in at least a dozen languages.
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ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer Transformation
35% 43% 49% 54% 58%
68% 13%
13% 15%
15% 16%
12% 52% 44%
36% 31% 26% 20%
2004 2006 2008 2010 2012 2014
Services
Digital
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ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer Transformation
35% 43% 49% 54% 58%
68% 13%
13% 15%
15% 16%
12% 52% 44%
36% 31% 26% 20%
2004 2006 2008 2010 2012 2014
Services
Digital
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In 2014, 80% of Wolters Kluwer revenues were coming from online, software and services.
ISWC 2015 – Linked Data at Wolters Kluwer
Wolters Kluwer Transformation
Static content
Books
CD-Rom
Online offerings
One size fits all
Research driven
Workflow
Integrate software
End-to-end workflow system
Big Data
Leveraging data
exhaust for valuable insights
Traditional information
Segmented solutions
Targeted offerings
LOW OPPORTUNITY; PENETRATED HIGH OPPORTUNITY; LOWER PENETRATION
De
live
red
val
ue
Incremental offerings (additive, not mutually exclusive)
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ISWC 2015 – Linked Data at Wolters Kluwer
WOLTERS KLUWER CONTENT STANDARD
ISWC 2015 – Linked Data at Wolters Kluwer
What is content? Content is the [timely] presentation of information for a purpose to an audience through a channel in a form.
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ISWC 2015 – Linked Data at Wolters Kluwer
Content Standard Evolution DTD’s (1986) Schema’s (2001) Ontologies (2003)
Scoped to documents Scoped to documents /
content objects
Scoped to inter-related
content objects
SGML / XML XML XHTML / RDF / RDFa / OWL
Weak/No data-typing Strong data-typing Reuse of Strong data-typing
from other schema’s
Tight binding between model
and instance
Tight binding between model
and instance
Loose binding between model
and a collection of instances
Non-Formal descriptions of
inter-document dependencies
Non-Formal descriptions of
inter-object dependencies
Formal descriptions of inter-
object dependencies
Fragile extensibility at the
cost of precision
Limited extensibility at the
cost of complexity Native Extensibility
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ISWC 2015 – Linked Data at Wolters Kluwer
Content Standard
• Content standard is based on industry Web standards;
• It aims to capture, validate and manage single source content through separation concerns;
• It is not only intended for human consumption, but is also intended for enabling task-focused software applications (e.g. workflows, etc.);
• It aims to improve time to market and reduce costs through a shared and extendable content model.
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ISWC 2015 – Linked Data at Wolters Kluwer
Semantic Model
Document Structure
hasDocumentInstance
hasDocumentPart hasDocumentInstance
FileResource
FileResource
Fragment
Document
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ISWC 2015 – Linked Data at Wolters Kluwer
Semantic Model
Document Structure Document Metadata
hasDocumentInstance
hasDocumentPart hasDocumentInstance
FileResource
FileResource
Fragment
Document
PID
2014-05-01
Title
displayTitle localId
sortOn
publisher region
court judge
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ISWC 2015 – Linked Data at Wolters Kluwer
User Feedback
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• Words != meaning • SMEs can’t always convey semantics • Lack of human-readable documentation
ISWC 2015 – Linked Data at Wolters Kluwer
Lesson Learned
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• Centralized management • Rigid logical constraints hinder re-use • Difficult to define mappings between
content formats • RDF/XML != XML
• Words != meaning • SMEs can’t always convey semantics • Lack of human-readable documentation
ISWC 2015 – Linked Data at Wolters Kluwer
Refactored Semantic Model
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ISWC 2015 – Linked Data at Wolters Kluwer
USE CASES
ISWC 2015 – Linked Data at Wolters Kluwer
Linked Data Traffic Pattern
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ISWC 2015 – Linked Data at Wolters Kluwer
Content Delivery Channels
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Semantic Integrator
ISWC 2015 – Linked Data at Wolters Kluwer
Content Delivery Channels
Semantic Integrator
A Semantic Integrator allows content from heterogeneous sources to be shared across platform based on meaning (and not syntax).
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ISWC 2015 – Linked Data at Wolters Kluwer
Cross-Source Queries
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ISWC 2015 – Linked Data at Wolters Kluwer
Cross-Source Queries
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ISWC 2015 – Linked Data at Wolters Kluwer
Cross-Source Queries
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Documents indexed against WK topics can be retrieved using topics defined in external knowledge organization systems.
ISWC 2015 – Linked Data at Wolters Kluwer
CONCLUSION
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ISWC 2015 – Linked Data at Wolters Kluwer 27
- Enabling agile integration of distributed content - Enabling agile integration of legacy content - Enabling task-oriented workflows
ISWC 2015 – Linked Data at Wolters Kluwer 28
- Enabling agile integration of distributed content - Enabling agile integration of legacy content - Enabling task-oriented workflows
- Leveraging the curation of open data - Leveraging automated content enrichment - Identifying content impacted new published item
ISWC 2015 – Linked Data at Wolters Kluwer 29
- Enabling agile integration of distributed content - Enabling agile integration of legacy content - Enabling task-oriented workflows
- Leveraging the curation of open data - Leveraging automated content enrichment - Identifying content impacted new published item
- Supporting the management of chunked content - Enabling responsive content based on users’ context - Reporting on customers’ behaviours / needs - Enabling iterative content enrichment
ISWC 2015 – Linked Data at Wolters Kluwer 30
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