an executive's guide to employee engagement

An Executive’s Guide to Employee Engagement !Leveraging Enterprise Mobile Solution to maximise employee satisfaction & contribution

As time progresses, not only there is a drastic change in how businesses achieve economic success, there is also a big change in how your employees define value in a workplace.

Reference: Philips Design Paper - Rethinking value in changing landscape http://www.design.philips.com/philips/shared/assets/design_assets/pdf/nvbD/april2011/paradigms.pdf

People!Mindset

Business!Mindset

This calls for a new kind of organisation

!!A new kind of organisation - capable of achieving both continuous innovation and transformation along with disciplined execution, while also delighting those for whom the work is done and inspiring those doing the work.

Moon shots for management http://hbr.org/2009/02/moon-shots-for-management/ar/1

!- Gary Hamel !Ranked by the Wall Street Journal as “one of the world's most influential business thinkers”

And a new role of management…

To facilitate the finding of solutions!

The new role of management

Not to dictate them.

Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/

To facilitate !connections!To match people with the right skills and abilities to projects where those skills are most needed.

Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/

The new role of management

To remove hurdles to engagement!By building approvals mechanisms into workflows.

Source: http://www.danpontefract.com/future-of-work-add-open-leadership-enterprise-2-0-connected-learning-and-mix/

The new role of management

Adaptable

5 positive changes

Motivated

ResilientEfficient

Focused

A successful deployment of Enterprise Mobile Solution focuses on driving the five positive behaviour changes in the workforce

MotivatedWe believe transparency and timely communication is essential in fostering employee empowerment. !Business dashboard with enterprise messaging capability could serve to encourage employees to work together as a team and achieve visible business results together.

AdaptableIn this fast-changing world, the most competitive organisations are those filled with talented employees who are willing to embrace changes. !Mobile learning with timely feedback could be especially valuable for mobile workforce as well as frontline and field employees. !

ResilientIt is people nature to enjoy bathing in success, but a wise leader knows the importance in nurturing a resilient team that has the ability to thrive in the face of challenge. !Managers can build a culture of trust by opening up a platform to hear everyone’s voice; Leaders can also instil courage into people hearts by sharing with the employees their real life stories.

FocusedAccording to Patrick Lencioni - author of "The Five Dysfunctions of a Team", "If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.". !Staff profile is an effective mean to promote the alignment of individual actions around organizational goals. Moreover, this is a powerful tool for managers to discover the hidden talents in their organization.

EfficientStudy from psychologists reveals that people's job satisfaction is surprisingly sensitive to daily hassle. Although many organizations tend to downplay day-to-day irritation, these little hassles could add up and hit job satisfaction hard. !Workflow automator applies artificial intelligence to turn tedious workflow such as claim reimbursement and annual leave application into simple steps - enabling staffs to get administrative tasks done anytime, anywhere.

And one last piece of advice …

Apply these 3 principles when planning your next Enterprise Mobile Solution

Build on a solidfoundation!Security, Scalability, Compliance, Scalability, HR Control, Multi-Device

Staffs’ participation is the key to success !Design to maximise participation

Every organisation has a different need!Customisable to fit organisation & process

Wendy Tam Vice President of User Experience, MotherApp !!

wendytam@motherapp.com www.motherapp.com

Interested in knowing how MotherApp could help in your organisation's

mobile solution needs ? !

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