anis2013_social innovation led by technology_francis nagi

Innovating Social Change

Asia NGO Innovation Summit:

Social Entrepreneurship: Change Out Of Chaos

Francis Ngai | Founder & CEO | 2013 Oct

香港社會創投基金

Innovating Social Change

Founded since 2007

First Venture Philanthropy

Organization in Hong Kong

12 Portfolio Social Ventures

430 Professional Volunteers

>40,000 Volunteer Hours

>HK$50M Impact Capital

Invested/ Leveraged

“SVhk mobilizes young

professionals to provide

financial and extra-financial

support to Social Purpose

Organizations (SPO) in

Hong Kong.”

Social Innovation: New

Mechanism for Social Change

By cross-sector collaboration,

we re-organize social capital

into brand new impact ventures

to solve unmet social need.

Professional Volunteer: New

Mind to Make a Difference

Inspired minds will put into

action for the betterment of

the world, with their

expertise and network.

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Social Ventures Hong Kong at a Glance

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SVhk Social Innovation Portfolio

First Barrier-free Transportation

Service Run on Call Center in HK

www.diamondcab.com.hk

3

Collaboration Platform of Meatfree

Monday to Reduce Carbon Footprint

www.greenmonday.org.hk

Globally First Concert in Darkness

with Visually-Impaired Participated

www.concert-in-the-dark.hk

Deprived Singleton-Elders Sponsorship

Network www.happygrannies.org.hk First Affordable Housing Initiative to

Alleviate Poverty of Single-Parent Family

www.lightbe.hk

School-based Afterschool Program

for Children from Grassroot Family

www.playtao.com

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Change out of chaos.

How Chaotic?

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The Richest

2% in the

world is

controlling

50% of global

wealth.

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Photo contributed by kevin.fai through Creative Commons

Best Scene?

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Photo contributed by Taz through Creative Commons

Best Food?

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Photo contributed by finite possibilities through Creative Commons

Best Service?

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Photo contributed by Anne Roberts through Creative Commons

Best Building?

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Change out of chaos.

Do we have a choice?

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?

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To Break ?

Or To Build ?

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Case: Grameen Bank in Bangladesh

• Grameen Bank: Micro Financing

• Most successful SE in the world

• Open up shunned market with big social

impact

• Replicate in several tens of countries

• Extension: e.g. Grameen Telecom

• Nobel Prize Winner

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Case: One Laptop Per Child

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Case: Marine Stewardship Council

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Change out of chaos.

Are they clonable?

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Let’s try.

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S The Qualities of Social Innovator

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SVhk Spiral Model of

Social Innovation S

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?

!

Incubate Invest

Inspire Invent

Limited accessibility to capital for

the poor, particularly women and the

poorest

Financial institute providing

collateral-free microcredit service to

the rural

CASE: Grameen Bank

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?

!

Incubate Invest

Inspire Invent

Change out of chaos.

Inspire: new values

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Van for Chicken or Human in Wheelchair?

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Taxi services offering style and dignity to passengers

Large Printer

Welding Machine / Safe

Heavy Bucket

Pumping Machine

Elders with Disabilities

VAN with Back Ramp

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Diamond Cab

High Quality Barrier Free Taxi Service …

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http://www.youtube.com/watch?v=2HwkMG1FS3Q

Diamond Cab

First Barrier-free Transportation

Service Run on Call Center in HK

www.diamondcab.com.hk

Founded Since: 2011

Social Entrepreneur: Doris Leung

Type of Innovation: Equity SE

SVhk Volunteer:

Joe Ngai, Timothy Ma, Mason Wu

Hi-light:

• 5 Cabs, and to expand 2-3 in 2013

• Taxi license owner, elderly home

groups as shareholders

• >35,000 orders fullfilled

• >1,000 wheelchair user members

• Cashflow breakeven in 2012

• International SE award in UK

• Diamond Cab Charity Tour

• Diamond Cab Advertising

• Diamond Sedan Chair Competition

• Expansion with Impact Investing

Trust Fund in 2013

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Launch of Diamond Cab

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Marketing Clients Sponsors Vendors Media Strategic Partners

Drivers (13)

Call Center (8 Staff)

Passengers

Diamond Cab office

(4 Staff)

Taxi License Owners (2)

Booking or Cancelling Cabs

Arranging Cabs

Allocating Orders

Daily Rent

Gasoline Suppliers

Fuel Cost

Media Exposure Promotion

Sponsorship & Advertising fees Outsourcing Fee

Lease Taxi Licenses

Monthly Rent

Garages and Parking Venues

Lease cabs

Cost

Diamond Cab Operations DC is an operations company that rents taxi licenses, engages self-employed drivers and outsources its call centre

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Diamond Cab Partnerships Strategic partnership across Diamond Cab’s supply Chain

Call Center Supplier:

License owner:

Cab Manufacturer and Agent:

Insurance Supplier:

Gasoline Supplier:

Nursing Homes:

NGO:

We combined the demand of wheelchair bound passengers and the supply of taxi operation tools for sustainable business development of barrier-free taxi service.

Innovating Social Change

?

!

Incubate Invest

Inspire Invent

CASE: Diamond Cab

Lack of point-to-point transportation

for wheelchair users in HK

24-hour branded barrier-free taxi

service with booking through a call

centre

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Marketing Initiatives DC complements its revenues via marketing initiatives and advertising

Barrier-free Dining Coupon Promotion with Fairwood fast food chain stores in 2011, Cosplay as Waitress to serve mom in Media Event.

Diamond Sedan Competition 2012, old style sedan transformed into new tool for barrier-free tourism. Race tailor made for wheelchair passengers.

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SVhk Spiral Model of

Social Innovation S

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Change out of chaos.

Invent: new ideas

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Dialogue in the Dark: Tailored Support

Dialogue in the Dark Enlightening with Darkness

Social franchise imported

from Germany, HK business

broken even in one year.

Social Need:

Marginalization of people with

disabilities.

Social Mission:

Dark experiential exhibition

and other ‘dark’ products.

SVhk’s Role Institutional Investor

Volunteers with retail and

theme park experiences

Social marketing support

by strong PR/Media network

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Concert in the Dark: Social Innovation

Concert in the Dark Pure Music Experience

Magnified DiDhk’s mission

with ‘mainstream’ concert

event, high awareness and

business momentum created.

Achievements

Co-produced by pop singers

and visually impaired

Almost 300 media coverage

in last 2 years

More than 4,000 audiences

HKMA Marketing Award

SVhk’s Role Innovative idea generation

Overall project management

Line up key partners

Sustain as a new venture

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http://www.youtube.com/watch?v=rmlyl2ve-WA

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Change out of chaos.

Incubate: new ventures

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Green Monday

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Green Monday

Collaboration Platform of Meatfree

Monday to Reduce Carbon Footprint

www.greenmonday.org.hk

Founded Since: 2012

Social Entrepreneur: David Yeung

Type of Innovation: Non-profit

SVhk Volunteer/ Team:

Polly Ho, Alvina Chan

Hi-light:

• Become a famous brand of

environmental protection group

• Tens of restaurant chains with

hundreds of outlets joined

• Covering 200 schools and to further

expand in Apr

• Corporate partners, media partners

• Obtained Roadshow Ecostar award

• Super Green Monday in Apr 22

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Private & Confidential. Not for reproduction or disclosure without the express written consent of Green Monday

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愛地球 Go Green Monday

4.22 全城無綠不歡

2013.04.09 – North Pole Marathon

Private & Confidential. Not for reproduction or disclosure without the express written consent of Green Monday

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SVhk Spiral Model of

Social Innovation S

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Change out of chaos.

Invest: new capital

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?

!

Incubate Invest

Inspire Invent

CASE: LightBe Affordable Housing

Poverty related to housing issue and

inadequate living space

Affordable housing with decent

living environment and co-leasing

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LightBe Social Realty

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LightBe Social Realty

First Affordable Housing Initiative

to Alleviate Poverty of Single-

Parent Family

www.lightbe.hk

Founded Since: 2013

Social Entrepreneur: Ricky Yu

Type of Innovation: Equity SE

SVhk Volunteer: Laurence Li

Hi-light:

• 1 pilot flat with 2 more in pipeline

• 3 families performed good result

after moving in Light Home

• A new model of poverty alleviation

• Partnership with NGOs, PolyU,

Professional volunteers etc

NEW

Venture Private & Confidential an

The New Social Photosynthesis Equation

Light

Chlorophyll

NGO Partners & Angel Families Nurture growth

+

Transform resources

into useful ingredient

Reorganize social capital

Oxygen Single parents can breath again

in positive environment

Glucose Living improved and nutrients

can accumulate for growth

Impact Investor Provide apartments are

NOT just profit-driven now

Venture Private & Confidential an

Before Moving to Light Home

Venture Private & Confidential an

After Moving to Light Home

Venture Private & Confidential an

Venture Private & Confidential an

The Secret Recipe...

People!

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For those people who are silly enough to

Dream with Passion, we call them …

Change Maker!