anvil advanced social media webinar - nov. 2011
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Advanced Social Media StrategiesBuild Brand, Create Customers and Energize Evangelists
Presented by:Kent Lewis (@KentLewis)President & FounderAnvil Media, Inc.503.260.6700kent@anvilmediainc.com
About Anvil Media
Anvil Media, Inc. is digital marketing agency specializing in search engine marketing services, including search engine optimization, pay-per-click management, online reputation management, mobile & social media marketing services.
Some of Our Clients
100% of account team Google AdWords & Analytics certified100% of account team published and spoken in the industryHigh client & employee retentionFounding member of SEMpdx trade associationSocial Media & PPC Training partner with OMI & WhartonExpertise in technology and entertainmentMajority of clients come from word-of-mouth and referralsAward winning: PBJ Fastest Growing, Inc 5,000, AMA MAX
Anvil Key Differentiators
Agenda
Social Media BackgroundPlatform Updates
FacebookTwitterLinkedInGoogle+YouTube
SlideShareQuoraFoursquare
Resources & Q&A
Social Media Trends
Social Media Trends
Key Social Media Strategies
• Community building 20.41%• Blogging 19.39%• Social monitoring (and responding)
19.39%• Providing customer support 15.31%• Creating videos 12.24%• Microblogging 7.14%• Participating in groups, forums, Q&A sites 6.12%
Social Media Trends
Benefits of Social Media
Gain industry and constituent insightsProvide affordable customer serviceCreate or extend brand awarenessBuild community & thought leadershipGenerate measurable top line revenue
Social Media Success Factors
RelevanceValueCommitmentHonesty Transparency
Social Media: E=MC2 Strategy
(E) = Engagement & Empowerment(M) = Monitoring & Measurement (C) = Connect, Create, Communicate &
Collaborate
Facebook: Lion Brand R&D (Polls) Contests & promotion Tools: Wildfire & NorthSocial
Facebook: gDiapers Targeted advertising Engagement up 156% Revenue up 222%
Facebook: Intel Customized interface Embedded & linked videos Deals tab promotes sales
Twitter: Cox Customer service Dedicated team Tool: Parature
Twitter: Hotel Max Sales & support strategy 2x SoMe Award winner Tool: HootSuite
Twitter: TNC Promoted Tweets Promoted Trends Promoted Profiles
LinkedIn: Axway Targeted ads 25% conversion rate Lowest CPA ever
LinkedIn: Formic Media Services tab w/ API New Company status updates Request recommendations
LinkedIn: Dell Product & Service Spotlight Embedded YouTube video 101 recommendations
Google+: Facebook Killer? Create & join Circles & Hangouts Business profiles rolling out Higher SEO-value
YouTube: Insight Schools InVideo Ad Placements 375% better CTR than display View-through conversions 2x
YouTube: Diane Morgan “How To” thought leadership Embed videos on website Increases book sales
YouTube: Cisco Customized channel Extensive content & engagement Integration with Twitter & Facebook
SlideShare: Formic Media Create & optimize profile Upload & optimize slides Utilize for research & sales
Quora: Q&A Ask & answer questions Syndicate to blog & Twitter Secure Best Answers Alternatives: Focus, LinkedIn
Foursquare: Check-in/LBS Claim listing & ad Specials Monitor tips & reward Mayor Consider News Page & Badge New NFC feature rolling out
Summary
Customize profiles, using latest tools & techFocus on R&D & customer service via socialOptimize profiles to increase visibility in
searchCreate educational “thought leadership”
contentDevelop sales-centric content strategiesTest advertising on social all platformsTreat social fans & followers as affinity
partners
ResourcesArticlesDeath by Discount: How Brands Fuel Unrealistic Consumer Expectationshttp://blogs.imediaconnection.com/blog/2011/10/24/death-by-discount-via-social-media/9 ways to Lose Friends and Alienate People in Social Media http://www.imediaconnection.com/content/30157.aspHow to Become a Social Media Guru in 3 Easy Stepshttp://blogs.imediaconnection.com/blog/2011/07/23/3-step-social-media-guru/Advanced LinkedIn Strategies for Marketershttp://www.imediaconnection.com/content/29335.asp5 Reasons for Brands Not to Outsource Social Media Marketinghttp://blogs.imediaconnection.com/blog/2011/03/14/outsourcing-social-media-management/Why Only Idiots Promote Their Brand’s Facebook Page via Traditional Mediahttp://blogs.imediaconnection.com/blog/2011/01/19/facebook-vs-traditional-media/6 Social Media Platforms At-a-Glancehttp://www.imediaconnection.com/content/24165.asp
WhitepapersThe Marketer’s Guide to Getting Started with Social Media Marketinghttp://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/social-media-marketing-white-paperThe Marketer’s Guide to Location-Based Social Networkinghttp://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/location-based-social-networking-whitepaperThe Marketer’s Guide to Optimizing Your Web Content for Search Engineshttp://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/seo-white-paperThe Advanced Guide to Pay-Per-Click (PPC) Marketinghttp://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/advanced-pay-per-click-marketing-white-paper
Recommended Services
Social Media Audit & Plan (contact for pricing)Comprehensive competitive benchmark auditKey Performance Indicator (KPI) selectionPlatform selection (based on audience &
objectivePlatform optimizationContent strategyAnalytics & measurement planTool and multi-profile integration Employee guidelinesTeam training
Q&A & Next Steps
Kent Lewis President Anvil Media, Inc.310 NE Failing StreetPortland, OR 97212O: 503.595.6050 x223M: 503.260.6700 kent@anvilmediainc.comTwitter & Skype: @kentjlewis LinkedIn: kentlewis
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