applying behavioural insights to energy and the environment in

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© Behavioural Insights ltd

Applying Behavioural Insights to energy and the environment in Government

Dr Rory Gallagher, Managing Director, BIT Australia Frontiers of Behavioural Economics , 25th June 2015

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SOCIAL

TIMELY ATTRACTIVE

EASY

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Easy Defaults Simplification Remove friction

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Energy schemes - easy to understand & access?

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Salience Personalisation Incentives

Attractive

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Norweigan study focused on highlighting lifetime costs of tumble dryers and fridge freezers

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John Lewis Trial – Change in KWh per year

0.41

-0.38

-6.64

-0.32

Tumble dryer condenser

Tumble dryer vented

Washer dryer* Washing machine

*  Significant  at  10%,  p≤0.1  

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Australian government’s energy rating app

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Social Norms Networks Reciprocity

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Reducing Departmental Carbon Emissions; performance league tables and real time displays

0

5

10

15

20

25

% Reduction in Carbon Emissions

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Exceeded the 10% target– driven largely by changes to ‘building hardware’?

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Opower: hardware and/or habits?

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Timely Key moments Prompts Habits

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Newcastle heating controls trial in social housing

3. In-home advice 2. Leaflet 1. Control

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Consumers who received a leaflet or face to face advice did not use significantly less energy

4.6 4.6 4.7

Control Leaflet Advice Ene

rgy

use

(Kw

H p

er H

eatin

g D

egre

e D

ay)

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Combining EAST: Home Power Savings Program

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Implementation challenges

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Quick final thoughts

Similar principles apply to behaviour change in energy/environment and other policy domains:

Easy: simplification, defaults, remove friction

Attractive: salience, personalisation, incentives

Social: norms, networks, commitments

Timely: key moments, prompts, habits

And similar:

•  Challenges – eg. implementation = details matter, ‘co-production’

•  Questions – eg. sustainability, segmentation, effectiveness vs regulatory tools

•  Opportunities – eg. tech, personalised data/feedback, innovative finance

But some unique challenges? e.g. Gvt levers/access to data, public engagement

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