applying research into building an app for commons-based peer production communities

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This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 610961

Applying Research into Building an App for Commons-based Peer

Production CommunitiesSamer Hassan

Berkman Center for Internet & Society - Harvard Univ. Univ. Complutense de Madrid

@sh3v3k

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Commons-based Peer Production

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Commons-based Peer Production

● Facilitate the CBPP -> Paradigm

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Theoretical Discoveries

Social Research

Co-creation workshops

Lean Development

Decentralized Architecture

Canvas

Web App

UX

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[Parenthesis: A Framework to Build Decentralized Real-Time Collaborative Apps]

✓ Real-time collaboration

✘ Decentralized

✘ Free/Libre Open Source

✓ API

✓ Real-time collaboration

✓ Decentralized

✓ Free/Libre Open Source

✓ APIhttp://swellrt.org

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Theoretical Discoveries

Social Research

Co-creation workshops

Lean Development

Decentralized Architecture

Canvas

Web App

UX

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Social Research Web App

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Social Research Web App

Useful?

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Social Research Web App

Useful?

Lean Development

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Lean Principles● Fail fast, Fail cheap

○Reduce waste

● Don’t build things people don’t want

● Experimental○Hypothesis-driven

● Agile○ Iterative & incremental

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Social Research Web App

Useful?

Lean Development

Needs?

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The Creative Process

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Creative workshop of new tools for collaboration

in communities

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Task management &visibility of participation

PrototypesInterviews

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Management Tools?

Deadlines?

Resources?

Formality?

Projects?

Tasks?

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Proposal Management

PrototypesInterviews

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Conflicts

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Passionate> Responsibilities> ConcernAnxietyFrustrationFatigue

Pushing Forward Communities?

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Sustainable?

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1-9-90 rule

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1/9/90

Interviews

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Now...

Think of a community you participate(d) in...

...and your role within it...

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Role 1%: Common Needs To support community sustainability

To delegate and share responsibilities

To assess the community by knowing what is happening

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Role 9%: Common Needs

To help others, to lead initiatives (change things, to progress)

To get recognition from others

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Role 90%: Common Needs To check if aligned to community’s values/aims To explore what is happening and consuming

To meet people face-to-face, matching profiles

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Aim: 1<=9<=90

Reduction of Frustration & Guilt

Reduction of Dependency

Distribution of Workload

> Sustainability?

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1/9/90

Interviews Prototypes

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Prototypes for the 1%

I want accessible, concise & updated information (1%)

I feel consumed by communication (meetings, mails,...) (1%)

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Prototypes for the 9%

I want my contribution to be useful & meaningful (9%)

I want to feel valued in the community (9%)

I like the reputation for contributing (9%)

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Prototypes for 1-9%I don't want to explain things multiple

times (1%)

I want to help blocked participants (1%)

I want to learn new things (9%)

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Prototypes for 9-90%I want the community to be inclusive

(9%)

I feel lost (90%)

I don't know how to find information (90%)

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Teem, for 90%I feel lost (90%)

I don't know what’s going on (90%)

I don’t care about many community details (90%)

I would like to be aware of what the community offers (90%)

I feel frustrated because the community is not coherent with its values

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Teem, for 9-90%I want to support the community &

the commons (90%)

I enjoy feeling part of the community (90%)

I don't know how to get started (90%)

I feel insecure about how to participate (9%)

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Teem, for 9%I want to collaborate to keep the

community running (9%)

I want my contribution to be useful & meaningful (9%)

I feel inspired by some community (core) members (9%)

I want to lead my own initiatives (9%)

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Waiting...

Complexity+Widgets, +Smart pads

Dashboard (for 1%)to assess growth, stagnation, problems

Immaterial Rewards

Gratitude

Reputation

Medals

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Trying it out

Web App: http://teem.works

Android App: http://tiny.cc/teemapp

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Communities? Feedback?Samer Hassan

Berkman Center @ HarvardUniversidad Complutense de Madrid

http://samer.hassan.name @sh3v3k

This presentation is a composition of text and images. The text is released as Creative Commons Attribution 4.0 International. The images are mostly copyrighted and used under Fair Use. The background image belongs to P2Pvalue under CC BY 4.0 Int. The image logos belong to their corresponding brands/ projects/ institutions. Sources of other images: CSA Tabacalera, Calvin & Hobbes, Big Bang Theory, Brainless Tales, Baran (1964), P2Pvalue, GRASIA UCM, Wikipedia, Microsoft and unknown others