assistenza tecnica 4 - este.it€¦ · assistenza tecnica 4.0 realtà aumentata e collaborazione...

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Assistenza tecnica 4.0

Realtà Aumentata e Collaborazione RemotaReal Time

Enrico Mangialardo General Manager Pumps, Valves and Systems

BHGE/PVS - Bari Plant

Chi siamo

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

From the reservoir to the refinery

29 October, 2018 3

Siamo BHGE

Fornitori di soluzioni digitali, prodotti e

servizi integrati per il settore petrolifero.

Al mondo siamo il primo e unico

FULLSTREAM, con tecnologie per:

esplorazione, trasporto e raffinazione.

Usiamo il nostro ingegno e i nostri prodotti

per aumentare la produttività dei nostri

clienti, la sicurezza e la tutela

dell’ambiente, riducendo al minimo i costi e i

rischi in ogni fase della filiera dell’energia

64K+RISORSE

120NAZIONI

4PRODUCT

COMPANIES

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Centrifugal Pumps

Antisurge Valves

Fuel Gas Systems

Bari - Italy

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Sfida Globale:

Trasferire ConoscenzaTecnica da HQ a Field

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Generation

Gap

Baby Boomers Millennials

20252010

STEM

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Creare la connessioneSmart Helmet

kit certificato

Hazardus Areas

Hands

FREE

solution

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Smart helmet

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Smart helmet

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Smart helmet

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Smart helmet

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Real Time Sharing Session

Guida Passo PassoConfidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

Maggiore velocità e qualità di assistenza sul campo in caso di emergenze

Il servizio offerto BHGE, utilizza “smart tools” per

Connettere Centri di Eccellenza e il Field

Risposte immediate, processi risolutivi più veloci

Accesso potenziato alle informazioni sul/dal campo

Expertise

• Accesso diretto/

guida Ingegneria

del COE

• Skill Sharing con

altri FSE

Connettività

• Connessione

diretta con COE

• Accesso 24/7

Tecnologia

• Strumento audio/

video indossabile

• Kit di Connessione

incluso

Collaborazione

• Decisioni facilitate

• Migliore visibilità

su problematiche

complesse

Smart helmet – la ricetta per il successo

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.

29 October,

14

Grazie!

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.