at&t payment status employee user guide user guide 2007.pdf · at&t payment status employee...

AT&T Payment Status Employee User Guide

AT&T Payment Status allows our employees and suppliers access to their AT&T Accounts Payable records. This website provides vendor, invoice, payment, and remittance information.

Employees and suppliers access the AT&T Payment Status at: https://paymentstatus.att.com.

Employees are systematically directed to the global logon for the Employee Home Page where they can search records for various suppliers. Suppliers are systematically directed to the Supplier Home Page where they can search records for the invoices they have submitted to AT&T; and they can search records for payments they have received from AT&T.

EMPLOYEE HOME PAGE

VENDOR SEARCH:

To search for a vendor, use the Vendor Search option.

The search criteria can be as simple as entering the position of the vendor name by clicking “Search”.

You can limit the results of the search by entering one or more of additional fields of criteria- state, zip code, and/or the Accounts Payable System.

For this search, we’re leaving the state and zip code blank and selecting “All” for the Accounts Payable System.

Throughout the

system, you will

see the options

to print results or

display in Excel.

The results of the search produced 3 pages of results. Clicking on each page will display additional results. You may also click on “Display all pages in Excel” at the top of the page, or press the “back” icon to broaden or narrow your search criteria and search again.

INVOICE SEARCH:

If you know the invoice number, you may enter it as the only search criteria as shown below.

If you do not see the expected results, try changing the search criteria. You may want to

enter a portion of the invoice number (a minimum of the first 5 characters are preferred)

along with additional criteria, such as an Invoice Date range, Invoice Amount, and/or

Supplier Number and/or Supplier Name.

Enter the search criteria,

then click the Search

button. You may search

“All” payables systems or

select one.

INVOICE SEARCH RESULTS:

Click on the payment

number to see

information about the

payment.

Payment specific information.

From the Invoice Search results, you can also scroll to the right to see supporting

documentation submitted to Accounts Payable.

Click on the “Document”

icon to see an image of

the supporting

documentation that was

submitted to Accounts

Payable.

Click “View”

“””

As you can see, there are

multiple pages of

documentation (2) for this

invoice. (We’re only

showing the first page for

this Payment Status Facility

instruction guide)

PAYMENT SEARCH:

To search for a specific payment or to search for a list of payments with a particular period,

use the Payment Search option.

If you know the payment number, you may enter it as the only search criteria as shown

below.

If you do not see the expected results, try changing the search criteria. You may want to

enter a Payment Amount along with additional criteria, such as a Payment Date range and/or

Supplier Number and/or Supplier Name.

You may search “All” payables

system or select one.

If you need assistance with the AT&T Payment Status system, please contact Accounts

Payable customer service by clicking on the Accounts Payable link at the top of the screen

or calling One Stop at 888-722-1STP (888-722-1787), speak “Accounts Payable”.

Employees can select the option to chat with a live agent on the Accounts Payable website.

Payment specific information

This is the only invoice

paid on this payment.