automating mobile usability heuristics

Automating Mobile Usability

Kosala Nuwan Perera@kosalanuwan

Usability testing is the best way to understand how real users experience your app …

There are many ways to do it … but you just need two things!

You need …

Users, not you.Features, not questions.

and, your job is to Observe! *

* Shut the f*** up and let the user do the talking!

Mr. Tappycan help capture real users experience!

Rolf Molich is a guru when it comes to User Experience …

Rolf’s findings …

19 teams.310 different usability problems.6 reported by >60%.and, 230+ reported just once.

Problem #1 … Cannot assure adjusting the right problem.

Problem #2 … Cannot automate usability testing.

Problem #3 …Usability testing alone is useless.

Selenium scripts

Design guidelines

Heuristics

Usability Test Automation is doable if you triangulate it with design guidelines and fixed set of heuristics!

JustGo Music design guidelines …

Start automatingwhatever you can automate!

Start automatingwhatever you can automate!

UsabilityHeuristics 101 guidelines foruser interfaces!

UsabilityHeuristics 101 Navigating aroundMaking choicesPage typesModal window types…

Create heuristic personas togroup heuristics for similar problemsby categorizing them!

Create heuristic personas togroup heuristics for similar problemsby categorizing them!

Mobile UsabilityScore CardsConformance to standardsAnalytics and reports

Useful references …

10 heuristicsnngroup.com/articles/ten-usability-heuristics/

Usability evaluation methodsusability.gov/how-to-and-tools/methods/usability-evaluation/

WE ARE HERE TO HELP

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