bb unit 19 new

Shopfloor workers

Staff turnover

Sick leave

Flexible time

Rush hourPeak time

Staff retention

A vast majority

Around half Around half

Just over half Just under half

A tiny minoritya limited number

A significant number

I’m staying for five days.

I’m from New Zealand.

I’m here on business.

Reported speech– Sorry…what did she say?

I have been visiting customers.

She said she was from New Zealand.

She said that she was here on business.

She said she was staying for five days.

She said she had been visiting customers.

They exceeded production targets by

20% last year.

Reported speech– what did he say?

We are expecting the same results this year.

He said that the production was based in China.

He added that the factory had 250 staff in total.

He reported that they had exceeded production targets by 20% last year.

He explained that they were expecting the same results that year.

The production is based in China.

The factory has 250 staff in total.

?

Reported speech– what did he say?

He revealed that they saved a lot of money on raw material costs.

He continued that the company would invest more money in machinery that year.

He added that they had plans to open another factory in Korea.

He said that we should look at their website for the latest news.

We save a lot of money on raw material costs.

The company will invest

more money in machinery this year.

We have plans to open another factory in Korea.

Look at our website for the latest news.

?

NOWPast Present

One worker complained that he found travelling to work at peak times stressful and time-consuming.

The accountant explained that if the new scheme was introduced, he hopped he would be able to take a career break.

One employee said that she had always wanted to travel round the world.

Several members of staff asked if we could provide on-site nursery care for pre-school children.

One person told me that in his last job, they had used flextime, and it was very successful.

On of the secretaries said that if we introduced these changes, she might decide to work part time.

arrived

would sell

• Modernise• City center

Open plan office

Individual officies

Workstations with natural light