benefiting from customised training

ROI of training depends on employee engagement

Six reasons why you should

implement customised learning

programmes

Training is the acquisition of knowledge and skills

that relate to specific job

competencies.

ROI of training depends on employee engagement

There are times and situations when generic learning content will sufficiently meet learner needs and render a positive return on investment.

ROI of training depends on employee engagement

However, if your goal is a lasting impact on performance improvement, it makes sense to implement customised learning programmes.

2Creates the ‘big picture’ and establishes purpose for every employee

Six benefits of customised

training

3Creates emotional connection and company-specific application.

4Sets expectations through brand integration and cascading of strategy

5Helps employees integrate information they need to perform

6Improves knowledge retention.

1Focuses on company-specific subject matter and skills

Not all companies have the same skill requirements.

Company-specific training focuses on what the company wants to achieve:•Mission, vision, Balanced Scorecard dimensions;•Organisational values; and•The most appropriate way of serving the company’s target market.

Focus on company-specific skills and subject matter

1Focuses on company-specific subject matter and skills

• Employees get to understand the big picture of where they fit in, how they relate to other functions in the organisation and the impact they have on• their own function; and • The organisation as a whole.

• Seeing their own purpose more clearly, creates a higher level of employee engagement with subject matter.

• Employees with a clear purpose and a clear vision are more committed and perform better.

Creates the ‘big picture’

• When participants can form an emotional connection of ‘belonging’, ‘this is my role, my context’, etc., the results of the learning are better connected to the desired end result

• Company-specific scenarios, cases studies, examples and information help strengthen this emotional connection.

Creates emotional connection and company-specific application

• Cascading and embedding the company’s strategy in a learning programme, integrates the brand — this strengthens emotional connection.

• Employees get to fully understand what the expectations are and they are helped finding ways or meeting expectations.

Sets expectations through brand integration and cascading of strategy

• This benefit is closely linked to and derived from benefit 4.

• Employees understand how the strategy is cascaded, and their role in organizational performance.

Helps employees integrate information they need to perform

5Helps employees integrate information they need to perform

• Knowledge retention and application are the ultimate desired outcomes of learning programmes.

• This is made possible through the design and development of learning programmes that aim to achieve the benefits described earlier.

Helps employees integrate information they need to perform

Increase return on training

investment by delivering

customised training designed

for your company’s specific

strategy.