bilim pharmaceuticals at a glance · efqm excellence award (2011) 4 prizes in the following...

BILIM PHARMACEUTICALS AT A GLANCE DR ERHAN BAS

EFQM Excellence Award (2011) 4 Prizes in the following categories: • Adding value for customers • Managing by processes • Leading with Vision, Inspiration & Integrity • Achieving Balanced Results

EFQM Excellence Award Closure Meeting for Bilim Ilac

Powerful sales team, knowledgeable people

Enthusiastic Team operating as a family

Continually gathering customer feedback and responding to needs and expectations

High product quality standards, complying with international standards

HR driven by creativity and learning

Strong leadership culture and role modelling, living Excellence everywhere

Ethical principles & values embedded in the organisation

Strong Sustainability approach

Passion to improve Listen analyse implement

Driven by processes, not by a single person

Performance indicators shaping the future

Value stream production design, high performance equipment, well maintained

The Breakthrough for Competitiveness

• Best pharmaceutical plant in Turkey

• New product horizons

• Leader in your market segments

Bilim Ilac is high performing

From Great to Best

You have the capabilities and the people to outperform the competition.

1953 1980 1998 2000 2013

Our History

Company was founded in

1953

Mr. Adil Karaağaç joined the Company as a shareholder in

1965

New, cGMP compliant Çerkezköy manufacturing facility came on-line in

1998

Existing manufacturing capabilities were no longer sufficient to support rapid revenue growth

State-of-the-art, cGMP compliant manufacturing plant in Gebze came on-line

in 2008

Capacity of 180m packs / year in 2 shifts, currently 43.4% utilised

Product portfolio focused on acute treatment areas

We have a prescription based marketing approach

Ayazaga manufacturing facility came

on-line in 1975

Significant growth: Improvement of market

share from 2.5% in 1988 to

3.5% in 2000 (1)

400 sales representatives across 3

product lines in 2000 expanded to 1,039 representatives across

10 product lines in 2010

Winner of numerous prestigious awards

Bilim Pharmaceuticals ranked 3rd in the Turkish pharmaceutical

market, which reached to 14.5 billion TL in size in 2012

According to IMS data, Bilim Pharmaceuticals has been

the fastest growing pharmaceutical company in the last five years

The company has representative offices in Moldova, Georgia, Ukraine and Albania. It’s exports in 2012 amounted to

$ 38.597.610 US Carrying out it’s marketing and sales

activities in 11 different locations

throughout Turkey with 11 different teams. It’s domestic sales in 2012 amounted to:

$ 461,354,359 US

Number of employees: 2009

«Achieving Balanced Results»

Growth of foreign markets in the last 8 years..

In doctors’ prescription preferences,

Bilim Pharmaceuticals closed

the year at 2nd place, with its

medicines accounting for 7.1

out of every 100 prescriptions.

«Adding Value for Customers»

Sales Ranking

2006 2007 2008 2009 2010 2011 2012 2013

1 IBRAHIM 7,1 IBRAHIM 7,2 IBRAHIM 7,1 IBRAHIM 6,9 IBRAHIM 7,6 IBRAHIM 7,8 IBRAHIM 8 NOVARTIS 5,4

2 NOVARTIS 6,9 NOVARTIS 6,7 NOVARTIS 6,5 NOVARTIS 6,6 NOVARTIS 6,4 NOVARTIS 5,9 NOVARTIS 5,5 IBRAHIM 5,4

3 S.AVENTIS 6,3 S.AVENTIS 5,7 S.AVENTIS 5,1 PFIZER 5 BILIM 5,1 BILIM 5,1 BILIM 4,9 BILIM 5,1

4 E.BASI 5,1 BILIM 4,6 BILIM 4,5 BILIM 4,7 PFIZER 4,8 PFIZER 4,6 PFIZER 4,3 PFIZER 4,3

5 BILIM 4,5 PFIZER 4,6 PFIZER 4,5 S.AVENTIS 4,7 GSK 4,2 EASTPHA. 4,1 BAYER 4,2 BAYER 4

6 PFIZER 4,4 GSK 4,2 GSK 4,3 GSK 4,5 EASTPHA. 4,0 BAYER 3,8 EASTPHA. 3,8 EASTPHA. 3,9

7 GSK 4,4 ROCHE 4,1 BAYER 3,8 BAYER 3,7 S.AVENTİS 3,9 GSK 3,8 SANOFI 3,7 GSK 3,9

8 ROCHE 4,1 BAYER 3,8 EASTPHA. 3,6 A.ZENECA 3,4 BAYER 3,4 SANOFİ 3,7 GSK 3,7 SANOFI 3,4

9 A.ZENECA 3,4 A.ZENECA 3,4 A.ZENECA 3,6 EASTPHA. 3,4 A.ZENECA 3,2 A.ZENECA 3,3 ROCHE 3,1 A.ZENECA 3,3

10 SANOVEL 3,1 SANOVEL 3,2 SANOVEL 3,3 SANOVEL 3,2 SANOVEL 3,1 ROCHE 2,8 A.ZENECA 3,1 ROCHE 3,2

Sales Ranking (Direct Competition)

2006 2007 2008 2009 2010 2011 2012 2013

1 BILIM 9,1 BILIM 9,8 BILIM 9,6 BILIM 10,3 BILIM 11,2 BILIM 9,6 IBRAHIM 10 BILIM 10,4

2 IBRAHIM 8,6 IBRAHIM 8,6 IBRAHIM 8,6 IBRAHIM 8,4 IBRAHIM 9,2 IBRAHIM 9,4 BILIM 9,8 IBRAHIM 6,3

3 GSK 6,7 GSK 6,9 GSK 7 GSK 7,4 GSK 6,9 EASTPHA. 5,8 GSK 5,6 SANOVEL 6,3

4 EASTPHA. 5,8 EASTPHA. 6,4 SANOVEL 6 SANOVEL 5,8 EASTPHA. 5,5 GSK 5,7 EASTPHA. 5,4 GSK 6,1

5 SANOVEL 5,6 SANOVEL 5,8 EASTPHA. 5,7 A.ZENECA 5,3 SANOVEL 5,3 A.ZENECA 5,4 A.ZENECA 5,3 A.ZENECA 5,9

6 A.ZENECA 4,8 A.ZENECA 4,9 A.ZENECA 5,4 EASTPHA. 5 A.ZENECA 5,1 SANOVEL 4,9 SANOVEL 5,2 EASTPHA. 5,7

7 PFIZER 4,3 PFIZER 4,8 PFIZER 4,6 PFIZER 4,1 ULAGAY 4,2 PFIZER 4,8 PFIZER 4,3 PFIZER 4,3

8 NOBEL 4,2 NOVARTIS 3,8 NOVARTIS 3,8 ULAGAY 3,9 PFIZER 3,6 NOVARTIS 4,5 NOVARTIS 4,1 NOVARTIS 3,9

9 NOVARTIS 3,9 ULAGAY 3,6 ULAGAY 3,6 NOVARTIS 3,7 NOVARTIS 3,5 ULAGAY 3,7 ULAGAY 3,7 ULAGAY 3,6

10 ULAGAY 3,1 NOBEL 3,4 NOBEL 3,4 NOBEL 3,3 NOBEL 3 SANOFI 3,6 SANOFI 3,4 SANOFI 3,0

Customer satisfaction level (%)

Significantly high and constantly increasing customer satisfaction…

Source: Customer Satisfaction Surveys compiled by KIM Consultancy and updated during Q4.

91,9293,41

94,2995,73 96,31

98,37

75,00

80,00

85,00

90,00

95,00

100,00

2004 2005 2006 2007 2009 2011

Doctor Pharmacy Pharma Wholesaler Bilim Total

Bilim vs. our competition….

Corporate perception survey

Source: Corporate Perception Survey produced by GfK Turkey (2008).

Pre

fere

nce

Branding

With a 9,250 m² factory, the Bilim Çerkezköy Beta-Lactam processing facility, approved by the German Ministry of Health, is one of the most important penicillin production plants in Turkey.

With 51,500 m², Bilim Gebze is the largest drug processing facility in Turkey. This facility is approved by the UK Department of

Health. This factory alone accounts for 17% of the Turkish pharmaceutical sales with

a production capacity of 250 million boxes per year.

With a laboratory area of 4,500 m², Bilim Pharmaceuticals has the largest R&D center in the Turkish pharmaceutical industry.

«Managing By Processes»

Bilim Çerkezköy Beta-Lactam Processing Facility

Bilim Gebze «The largest drug processing facility in Turkey»

Bilim Pharmaceuticals has the largest R&D center

In terms of the number of boxes sold to the market, Bilim Pharmaceuticals

closed 2012 at 3rd place with

a total

of 109.972 million boxes.

«Managing By Processes»

National Quality Award (2006)

Journey to Excellence

European Quality Award Finalist (2008)

Journey to Excellence

Sustainability Award (2010)

Journey to Excellence

“Most Creative Volunteering Project” and “Most Successful Volunteer” awards were given at the “Awards from the Heart 2011” event. Having hit the road “to become a part of the solution”, Bilim Pharmaceuticals Community Volunteers collected the “Awards from the Heart”…

Bilim Pharmaceuticals:

A Sustainable Brand

Bilim Pharmaceuticals is awarded with the Sustainable Brand Award in 2012.

Bilim Pharmaceuticals Community Volunteers are going to represent Turkey in European CSR Awards.

Bilim Pharmaceuticals Community Volunteers are selected as the best CSR project, among 49 leading companies of Turkey

Strong brand and reputation evidenced by numerous awards

Bilim Pharmaceuticals, Supporting Employees’ Talents Wins The “Talent Management” Award BILIM PHARMACEUTICALS received the award in the “Talent Management” category at the Human Management Awards organized by PERYÖN (Personnel Management Association of Turkey) in which 29 companies competed in five different categories with a total of 40 award applications.

Strong brand and reputation evidenced by numerous awards

Bilim Pharmaceuticals:

The Most Competitive Company In Turkey. Bilim Pharmaceuticals received the “Most Competitive Company of the Year” award during the 6th Competition Congress organised by SEDEFED (Federation of Industrial Associations) and TÜSİAD (Turkish Industry & Business Association)-Sabancı University Competitiveness Forum.

Bilim Pharmaceuticals Represents Turkey At The European Business Awards

As the most rapidly growing company in the pharmaceutical industry in the last 5 years, Bilim Pharmaceuticals had the honour of representing Turkey in the “Business of the Year Award” category at the ‘European Business Awards” competition with the participation of Europe’s most successful 3,500 companies.

Bilim Has Scored 100% For the Environment Friendly Gebze Plant

The award-winning, pioneer company of Turkey pharmaceutical sector, Bilim Pharmaceuticals, has received the Environment Award given by Kocaeli Chamber of Industry.

Bilim Pharmaceuticals Receives Award In The ‘Marketplace’ With the “Bilim Pharmaceuticals Community Volunteers Platform”, Bilim Pharmaceuticals received the winning award at the event, ‘Corporate Social Responsibility Projects Marketplace’, which was held by the Corporate Social Responsibility of Turkey (KSSD) for the first time in Turkey. The Company will represent Turkey at the international competition in Brussels next year.

Bilim Pharmaceuticals Community Volunteers is now a brand

The Most Successful Volunteer Programe award from the «Awards from the Heart» organised by Private Sector Volunteer Association for the Bilim Pharmaceuticals Community Volunteers Platform in 2009

Private Sector Volunteer Association (OSGD) and PERYON Awards from the Heart PERYON Special Prize in 2008

Bilim Pharmaceuticals, by winning the reward for the 4th consecutive time in the same category, has thus broken a record of the sector.

Respect for People Award in Pharmaceutical Sector given by Kariyer.net was won in 2007, 2008, 2009 and 2010 by Bilim Pharmaceuticals

Environmental Certificate From Ministry of Environment

İstanbul Chamber of Commerce “Sector Award for Environmental Encouragement”

The Environmental Award of Çerkezköy Chamber of Trade and Commerce

Strong brand and reputation evidenced by numerous awards

Sustainability is in our nature…

Ethical, transparent and accountable corporate management through processes and performance management systems.

A Comprehensive And Inclusive Sustainability Perspective

ECONOMIC

Economic performance Local labor force Investments to R&D Community Investment Eco-efficiency Taxes

Added Value to the Economy

ENVIRONMENTAL

Measuring carbon footprint Energy-efficiency practices Usage of renewable energy resources Water Management Waste Management Usage of recycled materials Investment to renewable energy Auditing the suppliers Compliance to environmental laws

Valuing Humans Ecological Footprint

SOCIAL

Innovational work force programs Employee Development Human Rights Investing in the Community Product Responsibility Supplier Training and Awareness programs

A+ Level GRI reporting

A Sustainability leader… Sustainability is in our nature…

First GRI A+ Level Corporate Responsibility Report in Turkey

First GRI A Level Corporate Responsibility Report in Turkey

First Carbon Footprint Report

First Corporate Responsibility Report

First to sign the Global Compact

In 2012, 221 reports are published as A+ level all over the world.

We create the future together with

our employees…

Our most valueable resources Bilim places a lot of value on our employees. Because of this we create on environment where they are healthy, safe and happy to work.

80.7% Employee satisfaction continues to increase. Between 2011 – 2012 we reached 80.7%

77% With our intense training program, we were able to fill 77% of our vacancies in house

Creating and improving our Corporate Culture can only be sucessful with our employees With them we constructed our standard of excellence • We created an environment where we speak and think in the same way. • Everyone is focused on the same goals.

• We were able to share our ideas and our processes efficiently • The employees saw the big picture and saw themselves as part of the big picture • We followed the EFQM corporate culture model to improve productivity

Employee Participation

Each of Our Employees is a Talent; Each Talent is a Potential…

«Leading with Vision, Inspiration & Integrity» Award 2011

The employee’s most important role model and inspiration comes from their leader.

Our leadership models will identify our star team, train them and they will be our future leaders.

«Leading with Vision, Inspiration & Integrity» Award 2011

Discovering and developing the talent…

Performance Review

Potential

Review

Training and Development

Center

We know them better than they know themselves. We identify our Star Team.

Asks the employee what their career goals are. Wants them to take ownership of their career path and we guide them along.

A record of the employees potential and a plan to carry out that potential.

Our goal is to identify the employee’s potential and create a career path for them.

Star Team Development Programs

Training the talent… We use the latest technology to train and develope our employees.

Bilim Family and Bilim Kids Club

“Social participation” has become our lifestyle. “Volunteering” for the development of employees

Social and sport activity teams

Loyal and happy employees are our firts goal!

Employee Support Programs

1,051 of its employees are

Bilim Pharmaceuticals Community Volunteers.

Bilim Pharmaceuticals

Community Volunteers have touched the lives of

37,911 people with

26,614 voluntary hours,

making a difference.

Our future leaders become stronger when the participate in our

community programs

We develope our leaders through our volunteer programs

Our leader candidates completed 83 volunteer projects in

the last three years.

FOR SUSTAINABLE SUCCESS

• TOP MANAGEMENT AND LEADERSHIP

• CORPORATE CULTURE (OUR VALUES) PASSİON FOR SUCCESS

• CHANGE MANAGEMENT

• TEAM WORK

• INTERNAL COMMUNICATION

• DEPLOYMENT (JOINING EMPLOYEE TO SUCCESS)

• MOTIVATION OF PEOPLE FOR LONG TRIP

• BENCHMARK AND BEST PRACTISES

47

Thank you!

Bilim Pharmaceutical Dr. Erhan Bas General Manager

Contact

Email: erhan.bas@bilimilac.com

www.bilimilac.com