brief indroduction to eu pays
Post on 24-Jan-2017
107 Views
Preview:
TRANSCRIPT
➢ PAYMENT GATEWAY is an e-Commerce
application service provider service that
authorizes credit card payments online. It
enable an E-commerce Merchant to
accept E-Payments through credit, debit
cards or net banking in exchange of its
Products or Services .
WHAT IS PAYMENT GATEWAY
WHAT IS MERCHANT ACCOUNT
MERCHANT ACCOUNT is basically an online bank account that will temporarily hold your money
(you are the merchant) until it is moved into your actual bank account.
Any merchant account established under an
agreement between an acceptor and a merchant acquiring bank for the settlement of payment card
transactions.
ROLE OF PROCESSOR OR PSP
CUSTOMER
ACQUIRING BANK
CARD SCHEME
ISSUING BANK
INFORMATION PSP / PROCESSOR
Merchant Bank A/C Normal Bank A/C
DIFFERENCE BETWEEN MERCHANT ACCOUNT & COMMON BANK ACCOUNT
Online temporary bank account
It may hold unlimited or huge funds
One way monetary flow
Permanent bank account
It may hold limited funds
Two way monetary flow
WHAT IS REFUND
➢ There may be occasions when you need to refund a shopper.
For example, if a shopper has not received the
goods/services they ordered, the goods/services received
were defective, or where you suspect fraud and decide not to
fulfill an order.
➢ When you make a refund, the Payment Service does various
checks to ensure that the financial institution accepts refund
instructions. If the refund request is scheduled and sent to the
appropriate financial institution. A shopper will usually receive
the refund amount you requested within 5 working days,
however, you should note that a refund may take as much as
3-6 weeks to be processed depending on the acquirer.
WHAT IS CHARGEBACK
➢ Chargeback is known as any dissatisfaction attitude
towards that service or goods.A chargeback is
essentially the reversal of a credit card transaction
which is forced directly by the customer's credit card-
issuing bank.
➢ Chargebacks are typically initiated by the credit card
holder by calling their card-issuing bank to dispute
one or more transactions. This can happen for a
number of different reasons.
TRIGGERS OF CHARGEBACK
➢ Chargeback can be triggered by:
➢ Customer disputing the transaction ➢ Customer doesn’t recognize the transaction ➢ Goods delivered but broken/ services not
rendered. ➢ Issuing bank raising alarm and chargeback
➢ Fraud Transaction: Card Stolen/Pick up card/ Fraud Charging/ Batch Charging.
DIFFERENCE BETWEEN REFUNDS & CHARGEBACKS
Initiated from Service providers to
be safe from chargebacks
Request or positive attitude
Partial or Full refund process
Initiated from the Customers
Show dissatisfaction or negative
attitude
Revert full amount only
REFUND CHARGEBACK
HIGH RISK & LOW RISK INDUSTRIES
➢ HIGH RISK INDUSTRIES consist a
higher possibility of Risk
(chargeback) EX. It Services, Tech-support, Online
Pharmacy, Resume Services
➢ LOW RISK INDUSTRIES consist a lower
possibility of Risk (chargeback) EX. E-commerce, Online shopping
ECP stand for excessive chargeback program. This
is in connection with the guidelines prescribed by
the card schemes like VISA, MASTER, and AMEX
etc. Generally, the limit is 1.5% of the sales volume.
In case the chargeback exceeds this limit card
scheme and the acquiring bank may issue a penalty.
Example to calculate ECP:
Total chargeback volume per month
Total sales volume per month
WHAT IS EXCESSIVE CHARGEBACK PROGRAM
X 100
WHAT IS PSP & TYPES OF PAYMENT SOLUTIONS ➢ Payment Solution Provider allows you to do online card
payments through multiple ways ➢ Multiple ways to do online transactions:
E-COMMERCE
VIRTUAL TERMINAL
MOTO (MAIL ORDER TELEPHONE ORDER)
WEBSITE INTEGRATION
POS
E-CHECKS & E-INVOICES
WHAT IS MOTO A MOTO merchant account is similar to a conventional internet merchant
account (IMA) in that they both offer ‘cardholder not present’ (CNP) processing solutions
MOTO accounts process payment details provided by mail order or telephone. MOTO accounts are higher risk because the cardholder is not
present. A MOTO account is accessed through a secure webpage and is therefore
operational from anywhere in the world with an internet connection.
WHAT IS VIRTUAL TERMINAL Virtual terminal credit card processing solutions from Secure Trading
allow card payments via fax, mail order or telephone (MOTO), ideal for Call Centers.
Virtual payment processing terminal is a convenient solution, allowing merchants to hand-key or swipe credit, debit or ACH transactions, 24/7,
from any device with an Internet connection.
top related