building a smarter learning ecosystem (atd core 4 2017)
Post on 20-Mar-2017
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@JD_Dillon Wikispaces
Justlikeinnature,differentorgecosystemsaremadeupofdifferentbutequallyimportantcomponents.
@JD_Dillon Disney Kaplan
IlearnedthisquicklywhenImovedfromthemagicalworldofDisney…
…totheacademicworldofKaplanHigher&ProfessionalEducation.
Experience
Peers
Resources
Managers
SMEs
Training
Mentors
Education
Teaching@JD_Dillon Pexels
WemustenablelearninginthewaysitREALLYoccursintheworkplace…
HIGH
LOW
PRIORITY
FormalTraining
InformalTraining
SharedKnowledge
ManagerSupport
Reinforcement
PerformanceSupport
@JD_Dillon
Howdoyoucurrentlyprioritizethewaysyousupportworkplacelearning?
HIGH
LOW
AVAILABILITY
PRIORITY
FormalTraining
InformalTraining
ManagerSupport
SharedKnowledge
Reinforcement
PerformanceSupport
@JD_Dillon
Istartedhere…
BobMosher+ConradGottfredson
@JD_Dillon
...recognizedhowmisalignedwewerebasedonourdesiretosustainimprovement...
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
@JD_Dillon
…andshiftedourecosystemstructuretothismorebalanced,
modernapproach.
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining IdentifyYourTactics3|
@JD_Dillon
AVAILABILITY
PRIORITY
ContinuedReinforcement
@JD_Dillon Time
Reinforcethemostimportantknowledgecontinuouslytoensureretentionandapplication.
ManagementSupport
@JD_Dillon iStock
Enablemanagerstocloseperformancegapswithmeaningfulcoaching+feedback.
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
@JD_Dillon
AVAILABILITY
PRIORITY
Makelearning+supportsimpler,consistent+employee-focused.
Reinforcement
Behaviors
Analytics
Motivation Feedback
SharedExperience
CommunityofKnowledge
Events
OnlineContent
Experience
Messaging
KnowledgeGrowth
BusinessResults
TheContinuousLearningExperience
@JD_Dillon
Unstructured
Structured
SharedKnowledge
PerformanceSupport
?
@JD_Dillon
AVAILABILITY
PRIORITY
Applyonlytherightlayers+tacticstosolveproblemsbasedoncontext+criticality.
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
FormalTraining ?
@JD_Dillon
AVAILABILITY
PRIORITY
Addslayers/tacticstosolvemorechallengingproblems.
q Definebusinessgoal
q Determinecriticality
q Establishcontext
q Definebehaviors
q Identifylayer(s)
q Identifytactic(s)
q Buildcontent
@JD_Dillon
Enablement
Science of Learning
Curation
Connected Experiences
TrainingSmarter
NewWorldofL&D
@JD_Dillon
Data Influence
Talkecosystem
ThinkPERSONfirst,employeesecond
Runadiagnostic
Mapyourlearningecosystem
Identifyyourtactics
Startsmall|ThinkBIG
Escapethebubble
@JD_Dillon
DiagnoseYourWorkplaceEcosystem1|
MapYourLearningEcosystem2|
IdentifyYourTactics3|
ApplyYourFramework4|
EvolvetheRoleofL&D5|
GetStarted!6|
SMARTER6Stepstoa
ECOSYSTEMLEARNING
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