building and monitoring services at lithium

Building and Monitoring Services at Lithium(fault tolerance, resiliency and monitoring)

Paul Cichonski, Senior Software Engineer

@paulcichonski

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Services at Lithium Use:

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Failure is a Constant, Need to Avoid Cascading Failure

Image Source: Netflix Hystrix: https://github.com/Netflix/Hystrix/wiki

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We All Know How to Simulate Failure:

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But how do we develop code to deal with failure?

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Need to build fault tolerant and resilient services... How?

Clustering, for high-availability, is not enough to protect against cascading failure

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#1 Fail Fast: use timeouts aggressively

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#2 Use circuit breakers on network calls

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#3 Use async communication when possible

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#4 Have well thought-out backpressure mechanisms

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#5 Use cross-region (or cross-datacenter) replication

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#6 Failure models should be built into the business requirements of a service

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Read:

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Even with all of that, your app will still fail, so how do you recover quickly?

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Devops/Cloudops Model: OODA

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Observe and Orient: you need metrics and dashboards

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You Need Metrics

• Reduce “map/territory” confusion• We use Yammer Metrics

– Timers– Meters– Histograms

• We use them a lot– Every class has at least one metric, most

have multiple

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You Need to Visualize the Metrics

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You Need Dashboards Keyed to Business Functionality

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Use alerting as a last resort (because sometimes we need to sleep)

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Decide and Act: you need robust CI and fast code roll-outs

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Rinse and Repeat