building and redisigning it systems

MGT 540Managing Technology For Organizations

November 10, 2010Nicholas Davis

• Building and redesigning IT systems• Implementing effective reengineering and process

improvement• Technology and change management• IT an improving decision making processes• The role of IT in facilitating international business

• Trends in IT as they relate to global business

Today’s Agenda – Activity #1MGT 540 – Managing Technology For Organizations

• Questions about structure of assignments and class

• Return papers

Activity #2MGT 540 – Managing Technology For Organizations

• Building new information systems

• Automation

• Rationalization• Business Reengineering

• Paradigm shift

Activity #3MGT 540 – Managing Technology For Organizations

• Systems building/development approaches• Analysis• Design• Programming• Testing

• Conversion• Production• Maintenance

Activity #4MGT 540 – Managing Technology For Organizations

• Prototyping

• End user design/development/education

• Canned application software packages• Outsourcing

Activity #4MGT 540 – Managing Technology For Organizations

• Challenges and opportunities to building information systems

• Legacy hardware and software

• Business model unfamiliarity

• Fear and resistance to change

Activity #5MGT 540 – Managing Technology For Organizations

• U.S. Census Bureau data collection project

• Page 550-551• Case study questions

Activity #6 MGT 540 – Managing Technology For Organizations

• Chapter 14 overview

• Project management

• On time• On budget

• Benefit business

Activity #7MGT 540 – Managing Technology For Organizations

• Project planning activities

• Planning work

• Assessing risk• Estimating work resources

• Organizing the work

• Directing execution

• Analyzing results

Activity #7MGT 540 – Managing Technology For Organizations

• Project planning variables

• Scope

• Time• Cost

• Quality

• Risk

Activity #7MGT 540 – Managing Technology For Organizations

• You need a plan describing how IT project support business goals

• Establishing critical success factors is really important!

• Make sure to assess both the tangible and intangible benefits

Activity #7MGT 540 – Managing Technology For Organizations

• Risk factors in IT projects

• Project size

• Project structure• Experience with the technology

• Always have a “Plan B” – Contingency approach

Activity #7MGT 540 – Managing Technology For Organizations

• Page 549

• Discussion questions one and two

• Split up into teams• Designate a team spokesperson

• Page 548

• Review questions 2-5

• Again, split into groups (2&3, 4&5)

Activity #8 and #9MGT 540 – Managing Technology For Organizations

• Citizens National Bank

• Pages 517-519

• Split questions among two teams 1-3 and 4-6

Activity #10MGT 540 – Managing Technology For Organizations

• International business

• Cheap transportation

• Cheap communications• Cheap labor

• Stable political environment

• Global knowledge base and standarization

Activity #11MGT 540 – Managing Technology For Organizations

• Domestic

• Exported

• Multinational• Franchiser

Activity #11MGT 540 – Managing Technology For Organizations

• Transnational companies must be somewhat decentralized by necessity

• Franchises rely a lot on centralized IT resources

• Cultural, political and language diversity

• Problems include: business design, technology platforms, interoperability across borders and security concerns

Activity #11MGT 540 – Managing Technology For Organizations

• Can cell phones close the global digital divide

• Page 574• Split case study questions between teams

• Elect a spokesperson

Activity #12MGT 540 – Managing Technology For Organizations

• Assignments due for last learning session, next week!

• Individual: research IT related article. Talk about:

• Problem, Decision points, Ethical issues, Proposed solution

• Team: Case study paper and Powerpoint presentation

Activity #13MGT 540 – Managing Technology For Organizations

• Nicholas Davis

• Tel: 608-347-2486

• Email: cow@chartermi.net

Drive CarefullyMGT 540 – Managing Technology For Organizations

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PMGT 540 – Managing Technology For Organizations