building and redisigning it systems

MGT 540Managing Technology For Organizations

November 10, 2010Nicholas Davis

• Building and redesigning IT systems• Implementing effective reengineering and process

improvement• Technology and change management• IT an improving decision making processes• The role of IT in facilitating international business• Trends in IT as they relate to global business

Today’s Agenda – Activity #1MGT 540 – Managing Technology For Organizations

• Questions about structure of assignments and class

• Return papers

Activity #2MGT 540 – Managing Technology For Organizations

• Building new information systems

• Automation

• Rationalization

• Business Reengineering

• Paradigm shift

Activity #3MGT 540 – Managing Technology For Organizations

• Systems building/development approaches• Analysis• Design• Programming• Testing• Conversion• Production• Maintenance

Activity #4MGT 540 – Managing Technology For Organizations

• Prototyping

• End user design/development/education

• Canned application software packages

• Outsourcing

Activity #4MGT 540 – Managing Technology For Organizations

• Challenges and opportunities to building information systems

• Legacy hardware and software

• Business model unfamiliarity

• Fear and resistance to change

Activity #5MGT 540 – Managing Technology For Organizations

• U.S. Census Bureau data collection project

• Page 550-551

• Case study questions

Activity #6 MGT 540 – Managing Technology For Organizations

• Chapter 14 overview

• Project management

• On time

• On budget

• Benefit business

Activity #7MGT 540 – Managing Technology For Organizations

• Project planning activities

• Planning work

• Assessing risk

• Estimating work resources

• Organizing the work

• Directing execution

• Analyzing results

Activity #7MGT 540 – Managing Technology For Organizations

• Project planning variables

• Scope

• Time

• Cost

• Quality

• Risk

Activity #7MGT 540 – Managing Technology For Organizations

• You need a plan describing how IT project support business goals

• Establishing critical success factors is really important!

• Make sure to assess both the tangible and intangible benefits

Activity #7MGT 540 – Managing Technology For Organizations

• Risk factors in IT projects

• Project size

• Project structure

• Experience with the technology

• Always have a “Plan B” – Contingency approach

Activity #7MGT 540 – Managing Technology For Organizations

• Page 549

• Discussion questions one and two

• Split up into teams

• Designate a team spokesperson

• Page 548

• Review questions 2-5

• Again, split into groups (2&3, 4&5)

Activity #8 and #9MGT 540 – Managing Technology For Organizations

• Citizens National Bank

• Pages 517-519

• Split questions among two teams 1-3 and 4-6

Activity #10MGT 540 – Managing Technology For Organizations

• International business

• Cheap transportation

• Cheap communications

• Cheap labor

• Stable political environment

• Global knowledge base and standarization

Activity #11MGT 540 – Managing Technology For Organizations

• Domestic

• Exported

• Multinational

• Franchiser

Activity #11MGT 540 – Managing Technology For Organizations

• Transnational companies must be somewhat decentralized by necessity

• Franchises rely a lot on centralized IT resources

• Cultural, political and language diversity

• Problems include: business design, technology platforms, interoperability across borders and security concerns

Activity #11MGT 540 – Managing Technology For Organizations

• Can cell phones close the global digital divide

• Page 574

• Split case study questions between teams

• Elect a spokesperson

Activity #12MGT 540 – Managing Technology For Organizations

• Assignments due for last learning session, next week!

• Individual: research IT related article. Talk about:

• Problem, Decision points, Ethical issues, Proposed solution

• Team: Case study paper and Powerpoint presentation

Activity #13MGT 540 – Managing Technology For Organizations

• Nicholas Davis

• Tel: 608-347-2486

• Email: cow@chartermi.net

Drive CarefullyMGT 540 – Managing Technology For Organizations

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PMGT 540 – Managing Technology For Organizations