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CAREER PLAN MODEL
INTERNAL USE ONLY 1 |
CAREER PATHS
CAREER PLAN MODEL
INTERNAL USE ONLY 2 |
Content
01 Introduction: Video
02 Career Plan Model
03 Career Paths & General Descriptions
04 Additional Information
CAREER PLAN MODEL
INTERNAL USE ONLY 3 |
Content
01 Introduction: Video
02 Career Plan Model
03 Career Paths & General Descriptions
04 Additional Information
CAREER PLAN MODEL
INTERNAL USE ONLY 4 |
INTRODUCTION: VIDEO
https://www.indraweb.net/languages/en-us/desarrolloprofesional/planesdecarrera/Pages/default.aspx
Click link below:
CAREER PLAN MODEL
INTERNAL USE ONLY 5 |
CAREER PLANS Our device to improve our business results and achieve our strategic objectives.
CAREER PLAN MODEL
INTERNAL USE ONLY 6 |
Content
01 Introduction: Video
02 Career Plan Model
03 Career Paths & General Descriptions
04 Additional Information
CAREER PLAN MODEL
INTERNAL USE ONLY 7 |
CAREER PLAN MODEL
Our talent management strategies must lead to:
Attract and retain the best talent.
Develop the right capabilities.
Develop leaders who generate leaders.
Ensure the efficiency of the processes and their impact on the
business.
CAREER PLAN MODEL
INTERNAL USE ONLY 8 |
CAREER PLAN MODEL
Career plans, along with other initiatives are the company’s commitment
towards our talents.
Response to talent
needs in every
business
Develop the
potential of every
professional
Attract and commit
the best professionals
in each business area
CAREER PLAN MODEL
INTERNAL USE ONLY 9 |
CAREER PATHS
PRODUCTION, MINSAIT & IT MARKETS
DEFENSE AND SECURITY, TRANSPORT & TRAFFIC
Business
Development
Program
Management
Systems
Engineering
Design And
Development
Engineering
Support
Engineering
Business
Technology
Operations
Specialist Technology
Operations
Technology
Operations –
Software
Factories
Technical
Support
No change on the career track of professionals from Corporate Units.
CAREER PLAN MODEL
INTERNAL USE ONLY 10 |
CAREER PATHS:
PRODUCTION, MINSAIT & IT MARKETS
Business
Technology
Operations
Specialist Technology
Operations
Technology Operations –
Software Factories Technical Support
Management
Middle
Management
Technical &
Support
Team
Senior
Manager
Manager
Project
Manager
Senior Practice
Manager
Senior Expert
Expert
Senior Manager
– Tech Ops
Manager – Tech
Ops
Project Manager
– Tech Ops
Senior Manager
– SF
Manager - SF
Project Manager
– SF
Senior Manager
–Tech Support
Manager – Tech
Support
Project Manager
– Tech Support
Senior
Consultant
Consultant
Analyst
Senior
Specialist Project Leader
Senior Systems
Engineer
Systems
Engineer
Junior Systems
Engineer
Software
Engineer 4
Software
Engineer 3
Software
Engineer 2
Software
Engineer 1
Project
Leader
Senior *Infra
Engineer
Infrastructure
Engineer
Junior *Infra
Engineer
Project
Leader
Support
Technician 4
Support
Technician 3
Support
Technician 2
Support
Technician 1
*Infrastructure
Software
Technician 2
Software
Technician 1
CAREER PLAN MODEL
INTERNAL USE ONLY 11 |
CAREER PATHS:
DEFENSE AND SECURITY, TRANSPORT & TRAFFIC
Business
Development
Program
Management Systems
Engineering
Design And
Development
Engineering
Management
Middle
Management
Technical &
Support
Team
Senior
Manager
Manager
Program
Manager
Project Manager
Senior Manager
Manager
Technical Leader
Senior Manager
Manager
Technical Leader
Senior
Consultant
Consultant
Officer
Project Leader Advanced
Systems Engineer
Senior Systems
Engineer
Systems Engineer
Junior Systems
Engineer
Advanced *Dev’t
Engineer
Senior *Dev’t
Engineer
Development
Engineer
Junior *Dev’t
Engineer
Support
Engineering
Senior Manager
Manager
Technical Leader
Advanced
Support Engineer
Senior Support
Engineer
Support Engineer
Engineer
Senior Technician
Technician
*Development
CAREER PLAN MODEL
INTERNAL USE ONLY 12 |
Content
01 Introduction: Video
02 Career Plan Model
03 Career Paths & General Descriptions
04 Additional Information
CAREER PLAN MODEL
INTERNAL USE ONLY 13 |
CAREER PATHS & GENERAL DESCRIPTIONS
PRODUCTION, MINSAIT & IT MARKETS
CAREER PLAN MODEL
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GENERAL DESCRIPTIONS
Capacity to manage customers and operations. Generation
of repeat business and detection of opportunities to
implement new solutions.
Management of complex projects, leadership of
multidisciplinary teams.
Participation in commercial actions, account
management and customer management.
Information systems consulting: Analysis of
customers' needs and design of the most suitable
technological solution for them, their strategy
and/or their business or management processes.
Integration/implementation of solutions or
products in their actual operating environment.
Knowledge of the sector and its competitive
environment or of a specific technological/sectoral
scope.
BUSINESS TECHNOLOGY OPERATIONS Business
Technology
Operations
Senior
Manager
Manager
Project
Manager
Senior
Consultant
Consultant
Analyst
G3
G2
G1
T3
T2
T1
Roles under Middle
Management will now
include maturity levels
similar to the technical
roles.
Ex: G1-I, G1-II, G1-III
Available to the following Business Unit/s:
Business Consulting, Business Management Solutions, Digital Technologies Operations, Markets, Outsourcing
CAREER PLAN MODEL
INTERNAL USE ONLY 15 |
GENERAL DESCRIPTIONS
Activities designed to capitalize on and disseminate
knowledge in a high-added value technological scope
for the company.
Internal and external reference points on the national
and international levels in their scope of technological
knowledge.
Definition of trends and technological development of
their knowledge scope.
New offering generation and innovation: creation
and/or collaboration on the creation of new
technological solutions.
Participation in operations linked to their scope of
technological knowledge.
Contributions of maximum relevance to the company in
their area of specialization.
SPECIALIST Specialist
Senior Practice
Manager
Senior Expert
Expert
Senior
Specialist
G3
G2
G1
T3
Roles under the
specialist track starts
only at T3 – Senior
Specialist.
Available to the following Business Unit/s:
Outsourcing
CAREER PLAN MODEL
INTERNAL USE ONLY 16 |
GENERAL DESCRIPTIONS
Operations management.
Full range of all the activities included in the Application
Management Cycle (SW development and
maintenance): o Preparation of functional and technical specifications.
o Construction (new SW elements and modification of
existing ones), both in terms of development and
maintenance (corrective/upgrade).
o Integration or implementation of applications in actual
operating environments (productive).
o Verification of the correction of the affected systems.
Planning, monitoring and control of the software
production process: demand management, effort
estimation, capacity planning, configuration
management (version control), monitoring and
resolution of requests and incidents, quality control,
measurement of the degree of technical progress of
the operations.
Complex project management and team leadership.
TECHNOLOGY OPERATIONS Technology
Operations
Senior
Manager
Manager
Project
Manager
Project
Leader
Senior Systems
Engineer
Systems
Engineer
G3
G2
G1
T2
T1
Technology
operations track
increased the number
of roles – added T4,
Project Leader.
Available to the following Business Unit/s:
Outsourcing
Junior Systems
Engineer
T4
T3
CAREER PLAN MODEL
INTERNAL USE ONLY 17 |
Available to the following Business Unit/s:
Production
GENERAL DESCRIPTIONS
Operations management.
Full range of all the activities included in the Application
Management Cycle (SW development and
maintenance): o Preparation of functional and technical specifications.
o Construction (new SW elements and modification of
existing ones), both in terms of development and
maintenance (corrective/upgrade).
o Integration or implementation of applications in actual
operating environments (productive).
o Verification of the correction of the affected systems.
Planning, monitoring and control of the software
production process: demand management, effort
estimation, capacity planning, configuration
management (version control), monitoring and
resolution of requests and incidents, quality control,
measurement of the degree of technical progress of
the operations.
Complex project management and team leadership.
TECHNOLOGY OPERATIONS –
SOFTWARE FACTORY Technology
Operations
–
Software
Factory
G3
G2
G1
IS4
IS3
IS2
Maturity level for
Software Engineer 1 &
Software Technician 1
& 2 were reduced to 2:
Number of maturity
levels for the rest of
the roles remains.
Sr. Manager -SF
Manager - SF
Project Manager
-SF
Software
Engineer 4
Software
Engineer 3
Software
Engineer 2
Software
Engineer 1
Software
Technician 2
Software
Technician 1
IS1 W2
W1
CAREER PLAN MODEL
INTERNAL USE ONLY 18 |
Available to the following Business Unit/s:
Outsourcing
GENERAL DESCRIPTIONS
It encompasses two branches of activity:
Administration and management of technological
infrastructures, implementation, support, architecture and
design in services and/or recurrent or known technologies: o Installation, technical support and maintenance of HW and
SW IT infrastructure (technological platforms and servers,
communications and networks, databases, operating
systems, operating tools, etc.).
o Complex project management and team leadership.
Operation of systems, user services (Service Desk) and
user support in relation to workstations, office IT and
mobility infrastructure: o Monitoring, control and execution of systems, equipment,
infrastructures, products and tools that support the
production of the services.
o User services and remote support, from the reception of
technical and functional incidents to level one diagnosis
and resolution.
o On-site IT services and support for users and systems for
the diagnosis and resolution of technical incidents.
o Support for the implementation of applications: user
training, level one incident support and resolution (help
desk).
TECHNICAL SUPPORT Technical
Support
G3
G2
G1
Technical support track
increased the number
of roles – added T4 &
TSO5 for Infrastructure
& Support Technician,
respectively. TSO 1 to 4
have 2 maturity levels
while the rest of the
technical roles remains
to 3 maturity levels.
Senior Manager
–Tech Sup
Manager – Tech
Sup
Project Manager
-Tech Sup
Project
Leader
Senior *Infra
Engineer
Infrastructure
Engineer
Junior *Infra
Engineer
Project
Leader
Support
Technician 4
Support
Technician 3
Support
Technician 2
Support
Technician 1
*Infrastructure
T2
T1
TSO4
TSO3
TSO2
TSO1
TSO5 T4
T3
CAREER PLAN MODEL
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CAREER PATHS & GENERAL DESCRIPTIONS
DEFENSE AND SECURITY, TRANSPORT & TRAFFIC
CAREER PLAN MODEL
INTERNAL USE ONLY 20 |
GENERAL DESCRIPTIONS
Identification of sales channels, business opportunities,
potential customers.
Identification of strategic alliances with local partners.
Identification of new offering, in collaboration with the
units that design and build it.
Preparation and execution of the short- and mid-term
Commercial Plan in the area of responsibility (best
product-geography-sector combination).
Maintenance of a good relationship with the customer
in the pre-contractual phase: preparation and defense
of the proposal (supported by Systems Engineering
and/or Experts), negotiation of conditions, closure of
the contract.
Responsibility for order intake, business generation
and the associated requisite commercial activity.
Customer management and monitoring throughout the
execution of the project, in conjunction with Program
Management.
BUSINESS DEVELOPMENT Business
Development
G3
G1
T4
T3
T2
Roles under middle
management were
reduced to 2 roles. All
roles under this track
has 2 maturity levels
only.
Available to the following Business Unit/s:
Horizontal and vertical markets of Defense and Security, Transport and Air Traffic Management
Senior
Manager
Manager
Senior
Consultant
Consultant
Officer
CAREER PLAN MODEL
INTERNAL USE ONLY 21 |
GENERAL DESCRIPTIONS
Project/program/operation management: o Planning and supervision of the global operation (activities
to be undertaken, main milestones...)
o Economic management (month-end closes, billing,
payments, collections...)
o Customer management: reference point for the customer
for everything related to the project.
o Coordination of the various teams involved in the
operation (Systems Engineering, Engineering Design &
Development, Manufacturing, suppliers, corporate support
units...)
People management. Coordination of different teams
and/or own teams.
Identification of business opportunities: needs of the
customer for whom the work is being conducted.
PROGRAM MANAGEMENT Program
Management
G3
G1
T3
There are only 3 roles
available under this
track. The middle
management roles
have 2 maturity levels
each. T3, Senior
Consultant do NOT
have maturity level.
Available to the following Business Unit/s:
Horizontal and vertical markets of Defense and Security, Transport and Air Traffic Management
Senior
Manager
Manager
Senior
Consultant
CAREER PLAN MODEL
INTERNAL USE ONLY 22 |
GENERAL DESCRIPTIONS
Definition of the high-level specifications of
systems/solutions/products, thanks to deep knowledge
of the sector: Air Traffic, Rail Transport, Road Traffic,
Sea Transport, Defense and Security.
Deep knowledge of their sector and competitors,
anticipation of trends..
Knowledge of the enabling technologies in both the
company and the sector to build solutions that meets
customers' needs.
Knowledge of Systems Engineering methodologies,
regulations and procedures and the ability to interpret
them and convey them to the project team.
Project supervision, from the initial transfer of high-level
specifications to verification that the developed solution
covers those specifications completely.
Collaboration in presale activities, supporting the
commercial and business development units.
Collaboration on the identification of new offering.
SYSTEMS ENGINEERING Systems
Engineering Systems Engineering
track have 4 technical
roles. For each role,
there are only 2
maturity levels.
Available to the following Business Unit/s:
Horizontal and vertical markets of Defense and Security, Transport and Air Traffic Management
G3
G2
G1
T4
T3
T2
T1
Senior Manager
Manager
Technical Leader
Advanced
Systems Engineer
Senior Systems
Engineer
Systems Engineer
Junior Systems
Engineer
CAREER PLAN MODEL
INTERNAL USE ONLY 23 |
GENERAL DESCRIPTIONS
Technical design and development of the
solution/product with a focus on excellence: o Definition of concrete specifications and requirements for
the solution.
o Development of the solution.
o Testing and verification of the developed solution.
o Systems integration.
Technical project management: requirements
management, design, costs, deadlines, milestones,
teams, etc., seeking optimization, efficiency and
effectiveness.
Provision of second- and third-level maintenance for
developed and operational systems.
Command of the technologies used in the company to
design and develop products.
Command of product design and life cycle
methodologies.
DESIGN AND DEVELOPMENT
ENGINEERING Design and
Development
Engineering
Design and
Development
Engineering track
Have 4 technical roles.
For each role, there
are only 2 maturity
levels.
Available to the following Business Unit/s:
Horizontal and vertical markets of Defense and Security, Transport and Air Traffic Management
*Development
G3
G2
G1
T4
T3
T2
T1
Senior Manager
Manager
Technical Leader
Advanced *Dev’t
Engineer
Senior *Dev’t
Engineer
Development
Engineer
Junior *Dev’t
Engineer
CAREER PLAN MODEL
INTERNAL USE ONLY 24 |
GENERAL DESCRIPTIONS
Leadership in the engineering support work required to
ensure the correct implementation of the
solution/product: o Definition of auxiliary elements for the main solution.
o Design, documentation and implementation of the
physical installation of the systems up to switch-on and
the preparation of tests with the customer.
o On-site supervision of subcontractors.
o Testing, acceptance and delivery of documentation for the
solution developed in the project.
o Monitoring and quality control during the implementation
of the solution developed in the project.
Support planning and definition of maintenance levels,
availability calculation, MTBF, MTTR, TAT, LCCA,
FMECA, FRACAS, etc.
See continuation of the description on the next page.
SUPPORT ENGINEERING Support
Engineering Support Engineering
track have 4 technical
roles and 2 support
roles. For each role,
there are only 2
maturity levels.
Available to the following Business Unit/s: Horizontal and vertical
markets of Defense And Security, Transport and Air Traffic Management
G3
G2
G1
T4
T3
T2
T1
Senior Manager
Manager
Technical Leader
Advanced
Support Engineer
Senior Support
Engineer
Support Engineer
Engineer
Senior Technician
Technician
S2
S1
CAREER PLAN MODEL
INTERNAL USE ONLY 25 |
GENERAL DESCRIPTIONS
First- and second-level maintenance.
Safety.
Specialist technical support for documentation, graphic
design and computer applications (calculation,
analysis, management assistance, database operation,
etc.).
Operation of management assistance systems and
monitoring of methodology and KPI metrics.
Systems configuration management throughout the life
cycle (products, projects and documents).
Support for the provision and management of logistics
tasks (storage, packaging, shipping, supply control,
spare parts, repair management, etc.).
SUPPORT ENGINEERING Support
Engineering Support Engineering
track have 4 technical
roles and 2 support
roles. For each role,
there are only 2
maturity levels.
Available to the following Business Unit/s: Horizontal and vertical
markets of Defense And Security, Transport and Air Traffic Management
G3
G2
G1
T4
T3
T2
T1
Senior Manager
Manager
Technical Leader
Advanced
Support Engineer
Senior Support
Engineer
Support Engineer
Engineer
Senior Technician
Technician
S2
S1
CAREER PLAN MODEL
INTERNAL USE ONLY 26 |
Content
01 Introduction: Video
02 Career Plan Model
03 Career Paths & General Descriptions
04 Additional Information
CAREER PLAN MODEL
INTERNAL USE ONLY 27 |
ADDITIONAL INFORMATION
New roles and assigned career paths will be uploaded in the system
on the 3rd of April. These roles are the converted role from the old
model. This means, the role of an employee who is recommended for
promotion or progression is NOT YET reflect during this period.
Human resources team together with the business unit heads
redefines the career paths and roles to align to the needs of our
business locally.
Global definitions of roles and FAQs can be accessed through
Indraweb.
CAREER PLAN MODEL
INTERNAL USE ONLY 28 |
Human Resource Development phhrdevelopment@indracompany.com
11-12th Floors, Tower 1
Rockwell Business Center
Ortigas Avenue
Pasig City 1600
Philippines
T +63 2 620 3888
F +63 2 620 3889
www.indracompany.com
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