社區照顧關懷據點之志願服務人員運用管理探討...

*

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1. 2. 3.

4.

: * Tel:+886-6-2664911 E-mail: ccwang@mail.chna.edu.tw

2009 4 3

2009 6 29

2010

12 25

1,102,059 771,512

1,873,571 142,792

12.96%74,154 9.61%

216,946 11.58%

10.69%2011

65

380~396 102 CHIA-NAN ANNUAL BULLETINV O L . 3 9 , P P 3 8 0 - 3 9 6 , 2 0 1 3

2003

2002

2002 3

2002 8

2003

2002

10 50

2003 9

148

2006 11 31 2 7

22 521 269

2003

2003

2011

(community-oriented social welfare)

381- -

2002

1996

2002

(community care)

2000

20002000

2002

1999

1

1

20129

382- -

2011

Popple (1995)

2005 2005

1.

2.

3

3.

2003

1.

2.

3.

4.

5.

6.

2005

2005

383- -

2006

2007

16

2012 2010

2013

2008

200520052006

2007

2012

2013

384- -

2007

269

16

2007

243

269

26

8 8

2007 1 6,218

31 1,944 31%

1,944 1,793

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58.9

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392- -

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Popple (1995)

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373

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137 253-272

2000

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186-217

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134 94-109

2007

Popple, K. (1995). Analysing community work: its

theory and practice. Buckingham: Open University

Press.

395- -

The Study of Volunteers Management

at Community Care CenterThe Case of Former Tainan County

Cheng Yu Hsieh Chun Chan Wang * Chiang Ni Tseng Yu Tsung Lu

Department of Social Work,

Chia-Na University of Pharmacy and Science, Tainan, Taiwan 71710, R. O. C.

Abstract Tainan County Government established many community care centers to serve elders who live in

the community in order to let them have a familiar environment when they are in aging. The

community care center utilized local volunteers as workers to serve elders. The study deeply

interviewed 15 volunteers and surveyed 1793 volunteers and used focus group interviews in order to

explore the management of volunteers using in community care center.

The results found that most volunteers liked what they are doing. The researchers found that the

management of utilizing volunteers to serve elders in community care center is successful. The

conclusions are in the following: 1.Community care center needs enough and stable volunteers., 2.

Most volunteers have done good jobs., 3.Its necessary to properly manage the using of volunteers.,

4.Collaborative relationship enables the proceeding of community care centers.

Key words: community care center, voluntary service, volunteer, elders *Correspondence: Development of Social Work, Chia-Na University of Pharmacy and Science, Tainan, Taiwan 71710, R. O. C. Tel:+886-6-2664911 E-mail: ccwang@mail.chna.edu.tw

CHIA-NAN ANNUAL BULLETINV O L . 3 9 , P P . 3 8 0 - 3 9 6 , 2 0 1 3