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CCIE Collaboration Lab
LTRCCIE-3504
Rami Kandah, Technical Leader
Scott Hunt, UC Content Engineer
James Lehto, UC Content Engineer
David Mallory, CTO Learning@Cisco
© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Overview: CCIE Certification
• Highest regarded IT certification for over 20 years
• Industry standard for validating expert level skills and experience
• Exams continually updated and revised with new technologies
• Theoretical and intensive hands-on lab examination requirements
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CCIE Collaboration Lab Exam
© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
What is an Expert?
• Expert: “Someone widely recognized as a reliable source of knowledge, technique, or skill whose judgment is accorded authority and status by the public or his or her peers.”
• Domain: The scope or bounds of expertise
– Such as the CCIE Blueprint
• Is able to generate a mental simulation of a task
• Can formulate and utilize decision trees to complete tasks
• Has “self-monitoring” skills – is able to detect errors in their work or thought processes
• Requires extensive, targeted practice
• Requires accurate feedback
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
CCIE Collaboration Lab Exam Overview
• An 8-hour, hands-on, 100-point lab exam; candidates must score 80 or above to pass
• Candidate builds, troubleshoots, and optimizes a collaboration network to supplied specifications on a provided collaboration equipment rack
• Physical cabling is done. IP routing protocol, and WAN are preconfigured
• Unified Communications applications are installed, with some pre-configuration of basic tasks, such as device registration and baseline application integrations
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
CCIE Collaboration Lab Blueprint v1.0
• Configure and Troubleshoot Cisco Collaboration Infrastructure 5%
• Configure and Troubleshoot Cisco Unified Communications Manager (CUCM) 40%
• Configure and Troubleshoot Cisco IOS UC Applications and Features 25%
• Configure and Troubleshoot QoS and Security in Cisco Collaboration Solutions 7%
• Configure and Troubleshoot Cisco Unity Connection 10%
• Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) 5%
• Configure and Troubleshoot Cisco Unified IM Presence 8%
Detailed CCIE Collaboration Lab v1.0 blueprint is on the CLN web site:
https://learningnetwork.cisco.com/docs/DOC-20804
Implement and Troubleshoot:
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
CCIE Collaboration Lab v1.0 Equipment
• Cisco UCS220 Servers
• Cisco 3925 Series Integrated Services Routers (ISR)
• Cisco 2921 Series Integrated Services Routers (ISR)
• ISR Modules and Interface Cards
– VWIC3-1MFT-T1/E1
– PVDM3
– HWIC-4ESW-POE
– Cisco Unity Express for SRE
• Cisco Catalyst 3750 Series Switches
• IP Phones (7965 and 9971) and Soft Clients (Jabber)
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
CCIE Collaboration Lab v1.0 Software
• Cisco Unified Communications Manager 9.1
• Cisco Unified Communications Manager Express 9.1
• Cisco Unified Contact Center Express 9.1
• Cisco Unified Communications IM and Presence 9.1
• Cisco Unity Connection 9.1
• All routers use IOS version 15.2 M Train.
• Cisco Catalyst 3750 Series Switches uses 12.2 Main Train
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
CCIE Collaboration Lab Rack Access
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Cisco 360 Learning Program for CCIE Collaboration
© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Cisco 360 Learning Program
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Cisco 360 Learning Program
• Pre-assessment Lab
– 8-hour graded lab to identify strengths/weaknesses
• Instructor Led Workshops
• 20 Workbook Labs
– 15 Collaboration infrastructure labs
– 5 Collaboration Applications labs
– 4-hour labs
• 3 Graded Assessment Labs
– 8-hour graded labs
• 30 hours of Self-Paced Lessons
• Reference Library
• Learning Portal 13
© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Cisco 360 Assessed Collaboration Labs
• Lab pods use physical hardware
• Access via VPN client
• Cisco 7965 and 9971 IP Phones
– Directly connected to pod
– Remote control via E-Tel application
– E-Tel is run from Student PC to Enable Audio Redirection
• Grading is automated
• Scenario is emailed 36 hours prior to lab
• Score report and answer key is emailed 2 - 4 hours after lab completes
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Cisco 360 Lab Topology:
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Lab Review (optional)
• Pods will be available via VPN until 12 midnight on Monday
– Review config against score report & answer key
• Proctors available through MTE
– One on one coaching
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
E-Tel – Remote Phone Control
• All Phones must be registered before running E-Tel
• HQ and BR1 Phones – Associated with user Grade
• BR2 Phones – Run script on Student PC
• Configure IP Addresses of Phones in E-Tel
– Click “Use Now”
– Click “Set as Default”
– Phone reset may result in IP Address change – update E-Tel if communication is lost when testing SRST/Mobility
• Phones are power cycled from TermServ
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Participate in the “My Favorite Speaker” Contest
• Promote your favorite speaker through Twitter and you could win $200 of Cisco Press products (@CiscoPress)
• Send a tweet and include
– Your favorite speaker’s Twitter handle <Speaker – enter your twitter handle here>
– Two hashtags: #CLUS #MyFavoriteSpeaker
• You can submit an entry for more than one of your “favorite” speakers
• Don’t forget to follow @CiscoLive and @CiscoPress
• View the official rules at http://bit.ly/CLUSwin
Promote Your Favorite Speaker and You Could be a Winner
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Complete Your Online Session Evaluation
• Give us your feedback and you could win fabulous prizes. Winners announced daily.
• Complete your session evaluation through the Cisco Live mobile app or visit one of the interactive kiosks located throughout the convention center.
Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online
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© 2014 Cisco and/or its affiliates. All rights reserved. LTRCCIE-3504 Cisco Public
Continue Your Education
• Demos
• Labs
• Lunch
• Topics
• Final copy TBD
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