cengage blackboard learn 9.1 administrator’s guide · 2020-02-12 · building block a building...

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Cengage Blackboard Learn 9.1

Administrator’s Guide

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PublicationDate:July2019

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Copyright©2020.Blackboard,theBlackboardlogo,BbWorld,BlackboardLearn,BlackboardTransact,BlackboardConnect,theBlackboardOutcomesSystem,BehindtheBlackboard,andConnect-EDaretrademarksorregisteredtrademarksofBlackboardInc.oritssubsidiariesintheUnitedStatesandothercountries.U.S.PatentNumbers:6,988,138;7,493,396;6,816,878.

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Contents About the Partner Cloud ......................................................................................................... 5

Glossary ............................................................................................................................... 5Configuring the Partner Cloud Building Block ........................................................................ 6Before you begin ..................................................................................................................... 6Configuring Cengage Integration ........................................................................................... 7Instructor Cengage Integration Usage ................................................................................ 11Accessing Cengage Items and Tools .................................................................................... 13Information Transmission Summary .................................................................................... 15Cookies and Privacy Information ......................................................................................... 18Partner Cloud Support .......................................................................................................... 18

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About the Partner Cloud LeveragingthelargerBlackboardCloudinfrastructure,thePartnerCloudallowsinstitutionstoaccessstate-of-the-art,highqualityeducationalcontentfrommultiplesvendorswithintheBlackboardLearnplatformthroughasingleBuildingBlock.

ThePartnerCloudBuildingBlockoffersasingleregistrationandactivationprocessforcontentpartnerintegrations.WiththisBuildingBlock,systemadministratorswillhaveaccesstothefullcontentinventoryavailablethroughthePartnerCloudandcanefficientlycontrolandmanagewhatcommercialcontentisvisiblethroughBlackboardLearn.Thisnewdistributionvehicleeliminatesthecumbersomeprocessofmanagingoldandnewversionsofbuildingblockswhilealsoprovidingcustomerswithaccesstonewfeaturesandproductimprovementsmorequickly.

Inmovingtothisstreamlinedtechnology,BlackboardwillcontinuetoincorporatebestpracticesanddeployconsistentandnativeBlackboardLearnworkflowsforallpartnerintegrations,including:

• Singlesign-onprovidesinstructorsandstudentswiththeconvenienceofoneloginforallcourseresources.

• GradebookrefreshensuresallassignmentgradesappearintheBlackboardGradeCenter,savinginstructors’time.

• Compliancewithstudentdataprivacylaws,suchastheFamilyEducationalRightsandPrivacyAct(FERPA),ensuressensitivestudentinformationremainsprotectedandsecure.

Glossary

Thefollowingtablesummarizessomeimportantconceptsusedinthisdocument:

Term Description

ContentArea AcontentareaisacontentstructurewithinaCoursethatisoftenlinkedtofromtheCoursemenuandorganizescoursefolders,items,andothermaterialsintologicalgroupings.

BuildingBlock ABuildingBlockisanapplicationmodulethatextendsthefunctionalityoftheBlackboardLearnplatform.

SystemAdminPanel

ThisisthetabvisibleonlytosystemadministratorsthatcontainsacollectionoflinkstotoolstargetedtotheadministrationoftheBlackboardLearnplatform.

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Configuring the Partner Cloud Building Block ForthelatestdetailsonthePartnerCloudBuildingBlockincludingthelatestfeatureupdates,configurationsteps,supportedversionsandalltechnicalconsiderations,pleasereferencethelatestPartnerCloudBuildingBlockAdminGuideandReleaseNotesonBehindtheBlackboard.

Before you begin

1. EnabletheCloudConnectionforCloudServices.2. UpdateorinstallthePartnerCloudBuildingBlock.

Iftheblockisalreadyinstalledonyourinstitution’sinstanceofBlackboardLearn,updateittothemostrecentversionsupportedbyCengage.AsofJuly2019,themostrecentversionisRelease3700.5.0-rel.14+eacb9cf.Thefollowingversionsarealsosupported.UsingasupportedversionoftheblockensuresthatyourCengageforBlackboardintegrationhasthemostrecentfeatures.

3. EnsuretheBlackboardLearnenvironmentcancommunicatewithexternalCloudServicesthroughfirewallorsecuritysoftware.ThisincludestestordevelopmentenvironmentsthataccesstheBlackboardCloud.

4. EnableCengageinthePartnerCloudBuildingBlock.ForHelponBlackboardCloudconfigurationandtesting,see:https://help.blackboard.com/en-us/Learn/9.1_2014_04/Administrator/060_Application_Management_and_Support/System_Management/Cloud_Management/020_Cloud_FAQ

Ifyourinstitutionusesablockthatisn’tsupportedbyCengage,youwon’tbeabletoaccesstheintegration.

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Configuring Cengage Integration ThefollowingstepscanbetakentoconfigureCengage:

1. FromtheAdministratorPanel,locatetheCloudManagementmoduleandselectthePartnerCloudSettingsoption.

2. LocatetheConfigureandActivatePartnersAvailablethroughthePartnerCloudsectionandCengage.SelectSettingsinthecontextualmenu.ThiswilldirectyoutothePartner-SpecificSettingpage.

Eachpartnerlistedmayhave1ormorethefollowingoptionsinthecontextualmenu:

• SettingstoaccesstheCengageconfigurationpage.Onceconfiguredthroughthesettingspage,CengagecanbemadeavailablethroughtheContentandToolscolumnwithinthissection.TheCengagecontentcanthenbeaddedandaccessedwithinaBlackboardLearncourse.

• MigrationToolThemigrationtoolallowsinstitutionstoenhancetheintegrationofthePartnerproductswithBlackboard'sPartnerCloudintegrationbyprovidingtheabilitytomigrateexistingPartnerstandaloneBuildingBlockcontentovertothePartnerCloudframework.

3. UnderSetupCengageIntegrationontheConfigureCengagepage,validatetheApplicationIdispresent.

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ProceedbyspecifyinghowthespecificCengagelinksarelaunchedwiththefollowingoptions:

4. TheoptiontoopentheCengagelinksinnewwindowdeterminesiftheCengagecontentwillalwaysopenintheBlackboardLearnwindoworanewwindow.TheCengageintegrationcurrentlyonlysupportslaunchinglinksinanewwindow.Therefore,theoptionwilldefaulttoYesandappearasnon-editable.

5. TheShareUserInformationoptionspecifieshowinformationshouldbesharedbetweentheBlackboardLearnandCengageservers.

YesindicatesthatBlackboardLearnuserinformationwillbesharedwithCengage.Thisincludestheuserfirstname,lastnameandemailaddress.

NoindicatesuserinformationwillnotbesharedwithCengage.

UserChoiceindicatesthateachindividualuserwillbepromptedtodecidehowtheirinformationshouldbesentupontheirfirstlaunchofanyCengagelink.

DefaultfromBuildingBlockindicatesthatthePartnerCloudBuildingBlockoptionwillbeused.Thisisthedefault.

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6. TheDoyouwanttoenablethefollowingdetailswithCengageoptionspecifieshowuser,course,grade,andmembershipinformationshouldbesharedbetweentheBlackboardLearnandpartnerservers.

UserFieldstoSendindicatesthatselectedBlackboardLearnuserinformationwillbesharedwithCengage.

AllowGradeServiceAccessindicatesCengagewillprovidegradeinformationtocourse.

AllowMembershipServiceAccessindicatesthattheCengageintegrationhastheabilitytoviewcoursemembershipinformation.

7. SelectSubmittosaveallchanges.

8. Uponsubmission,theregistrationprocesswilloccurandtheRegistrationStatusatthetopoftheCengageConfigurationpagewillbeupdatedtoindicateeitherasuccessfulorfailedregistration.

9. Uponasuccessfulregistration,theCengageintegrationrequiresyoutoregisteryoursitebyclickingtheRegisterwithToolProviderbuttonlocatedundertheSetupCengageIntegrationsection.

10. LocatetheConfigureandActivatePartnersAvailablethroughtheCloudsectionandCengage.WithinthecolumnContentandTools,thepartnercanbemadeavailablebytogglingtheoptiontoON.

11. ClickSubmit.

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RemovingAccesstoCengage1. FromtheAdministratorPanel,locatetheCloudManagementmoduleandselectthePartnerCloud

Settingsoption.

2. LocatetheConfigureandActivatePartnersAvailablethroughthePartnerCloudsectionandCengage.WithintheContentandToolscolumn,theoptioncanbetoggledbetweenONandOFFforavailability.SelectingOFFwilldisablethepartnerintegration.

3. ClickSubmit.

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Instructor Cengage Integration Usage OncethePartnerCloudBuildingBlockisavailableandpartnersconfigured,instructorswillhavetheabilitytoaddpartnercontentwithinacourse.

1. Usingthecoursemenu,instructorsshouldnavigatetoacontentareainwhichtheywishtoaddapartnercontentitem.

2. InstructorsshouldselectthePartnerContentoptionandclickonContentMarket.

3. TheContentMarketpagewilllaunchallowingtheinstructortopicktheappropriatepartnercontent.FortheCengageintegration,selecttheblueCENGAGEiconandthenselecttheCengageimage.

AssociatedPartnerswilldisplaypartnersalreadyassociatedtothecourse.

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4. AfterselectingCengage(blue&whiteCengageicon),instructorswillbemaybepromptedintwodifferentways:

NOTE:IfBlackboardCloudProfilesareenabled,andtheinstructorhasnotyetsetuptheirprofile,theywillbepromptedtocompletethesetupbeforecontinuing.InformationonconfiguringProfilescanbefoundontheBlackboardHelpsite:http://help.blackboard.com/en-us/Learn/9.1_2014_04/Instructor/030_Navigation/Profiles

a. UponthefirstlaunchtoapartnersystemfromtheselectedBlackboardLearncourse,theinstructorwillbepromptedtolink Blackboard and Cengage accounts, select and add Cengage content, and specify its content details.Registrationswillvarybypartner.NOTE:aprivacypagemayalsoappearfortheinstructor.ThisisbasedontheCengageconfiguration.

b. Aftertheauthentication/registrationprocessiscomplete,subsequentvisitstoaddpartnercontentwilltaketheinstructordirectlytoCengageintegrationtoselectcontenttoaddtothecourseandthentheCengageConfirmationPagetospecifywheretoplacetheCengagelinkintheBlackboardcourse:

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Accessing Cengage Items and Tools InstructorswillalsohavetheabilitytoaccessthePartnertoolswithinacourse.Toolsarelistedalphabetically.

1. SelectTools.SelectContentMarketTools.

2. SelecttheappropriatepartneroptionunderAssociatedPartners.FortheCengageintegration,clickCengageunderAssociatedPartners.

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3. Partner-specifictoolsaredisplayed:

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Information Transmission Summary

Category SenttoCengage ReceivedfromCengage

UserInformation BbprofileID

UserIMScontextrole

Optional:Firstname,lastname,andemailaddresstoenhancetheuserexperience.Thesearenotsentbydefault.Theuserortheinstitution’ssystemadministratormustchoosetosendthisinformation.ThisinformationissentwhenauserclicksonlinkstoCengage.TheSSLstatusoftheselinksmatchesexactlythatofthepagewherethelinkwasplaced.PleasenotethatnotallCengagesitessupportSSLthroughout;thebrowsingexperiencemaydroptoplainHTTPatsomepointswhilevisitingCengage.

AccountIDoftheassociatedCengageaccount

ThisinformationisalwaystransmittedtoBlackboardsecuredwithOAuthandisonlyavailabletothestudentandthecourseinstructor.WhetherthisinformationispresentedoverSSLisdictatedbythelocalconfigurationofBlackboardLearn.

CourseInformation Encryptedversionofthecontextid(externalcoursekey)Cengagedoesnothavetheabilitytodecrypttheseidentifiers.

Optional:CourseIDandcoursenametoenhancethestudentexperience.

ThisinformationissentwhenauserclicksonlinkstoCengage.TheSSLstatusoftheselinksmatchesexactlythatofthepagewherethelinkwasplaced.

SectionID,sectionstatusanddomainIDoftheassociatedCengagesection.

ThisinformationisalwaystransmittedtoBlackboardsecuredwithOAuthandisonlyavailabletostudentsandinstructorsenrolledinthecourse.WhetherthisinformationispresentedoverSSLisdictatedbythelocalconfigurationofBlackboardLearn.

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Category SenttoCengage ReceivedfromCengage

EnrollmentInformation

None CengageuserID,courseID,masterclassID,classstatus,IMScontextrole

ThisinformationisalwaystransmittedtoBlackboardsecuredwithOAuthandisonlyavailabletothestudentandthecourseinstructor.WhetherthisinformationispresentedoverSSLisdictatedbythelocalconfigurationofBlackboardLearn.

CengageContent(assignments,chapters,etc.)

ResourceID(uniqueidentifierforCengageresourceinBlackboard)

Metadataaboutavailablecontent(title,duedate,etc.)

ThisinformationisalwaystransmittedtoBlackboardsecuredwithOAuthandisonlyavailabletostudentsandinstructorsenrolledinthecourse.WhetherthisinformationispresentedoverSSLisdictatedbythelocalconfigurationofBlackboardLearn.

Scores None ScoreinformationisalwayspulledintoBlackboardLearnfromCengagesecuredwithOAuth.Evenifthegradenotifications(push)optionisselected,onlyamessagewithnouser,courseorscoreinformationispushedtothelocalBlackboardLearninstancetopullgradesfromCengage.Theinformationtransmittedonlyusestheencryptedidentifiersforuserandcourseandcannotbedirectlytracedbacktoanindividualstudentevenifintercepted.Thisinformationisonlyvisibleinthegradecenter.Whetherthis

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Category SenttoCengage ReceivedfromCengage

informationispresentedoverSSLisdictatedbythelocalconfigurationofBlackboardLearn.

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Cookies and Privacy Information For more information about Blackboard Learn, visit the Blackboard Privacy Center at http://www.blackboard.com/privacy/.

For more information about Cengage Privacy Policy, visit Cengage Privacy Policy.

The Cengage Integration does not use any additional cookies beyond the ones provided in the links above.

Partner Cloud Support WhenenteringaBehindtheBlackboardticketforissuesfoundwiththeintegration,itisimportanttodesignatetheIssueTopicasBuildingBlocks/Extensions,theFunctionalAreaasPartnerCloudandtheCategoryasthespecificpartnerintegration.

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Blackboard.com

Copyright©2018.BlackboardInc.Allrightsreserved.Blackboard,theBlackboardlogo,BbWorld,BlackboardLearn,BlackboardTransact,BlackboardConnect,BlackboardMobile,BlackboardCollaborate,BlackboardAnalytics,BlackboardEngage,Edline,theEdlinelogo,theBlackboardOutcomesSystem,BehindtheBlackboard,andConnect-EDaretrademarksorregisteredtrademarksofBlackboard Inc.or its subsidiaries in theUnitedStatesand/orothercountries.Blackboardproductsandservicesmaybecoveredbyoneormoreof the followingU.S.Patents:8,265,968,7,493,396;7,558,853;6,816,878;8,150,925