cloud transformation: a pragmatic approach
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Paul Nannetti, Capgemini Group Executive Committee
Cloud Transformation: A Pragmatic Approach
Digital. Two steps ahead.
2 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
The most customer focused and agile businesses survive
Over % of the companies that were in the
fortune 500 in 2000 were not there in
2010
“ “
3 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
Copyright © 2013 Capgemini Consulting. All rights reserved.
We really understand how to gain Business advantage from Digital
Sample Publications
Customer 2020
Using Gamification
Governance: Key to Successful Digital
Transformation
Accelerating Digital Transformation The Digital
Advantage
Over 700 companies interviewed
to date
How do you actually build the digital
advantage?
4 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
What is digital maturity?
Digital Intensity Transformation Management Intensity Technology-enabled initiatives in:
• Customer Experience • Internal Operations
Leadership capabilities including:
• Vision • Governance • Engagement • IT-Business Relationships
5 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
Digital maturity matters in delivering customer and business value
Fashionistas Digirati
Beginners Conservatives
Transformation management intensity
Source: Capgemini Consulting-MIT Analysis – Digital Transformation: A roadmap for billion-dollar organizations (c) 2012
Dig
ital i
nten
sity
6 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
Some industries are more mature than others…
Banking
Consumer Packaged Goods
Insurance
Manufacturing
Pharmaceuticals
Retail
High Technology
Telecoms
Travel and hospitality
Utilities
Average industry maturity:
Telcos • Fast to launch digital initiatives • Need to integrate and align initiatives
across silos Retailers • Strong in social and mobile • Need to focus on cross-channel
consistency, worker enablement and analytics
Manufacturers • See less opportunity / threat in digital
transformation • Need a transformative digital vision and the
leadership drive to develop impetus
Insurers • Strong digital governance capabilities,
but • Regulatory worries and a risk-averse
culture
7 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
The Digirati have better financial performance
8 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
...And there are financial implications for not acting*
* Average performance difference for firms in each quadrant versus the average performance of all large firms in the same industry for the 184 publicly-traded companies in our sample.
Revenue generation efficiency
-4% -10%
+6% +9%
Basket of indicators: � Revenue/employee � Fixed asset turnover
Profitability
-24% +9%
-11% +26%
Basket of indicators: � EBIT Margin � Net Profit Margin
Market valuation
-7% +7%
-12% +12%
Basket of indicators: � Tobin’s Q Ratio � Price/book ratio
Organizations need to understand the business opportunity & how to realize it.
9 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
Customer Experience
Operational Processes
Business Model
“How” the Digirati transform is critical for success
9 Copyright © Capgemini 2014. All Rights Reserved Presentation Title | Date
9 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
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Capgemini helps organizations’ intelligently use digital to do good business effectively.
Thought leadership
Methodologies and accelerators
Technology know-how
Digital partner ecosystem
Commercial innovation and co-creation
Digital. Two steps ahead.
10 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
11 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
Capgemini – Global Oracle Overview
Capgemini has received various Oracle partner awards/recognitions year on year, including 2013 Oracle Specialized Partner of the Year, 2013 Customer Support Services Partner of the Year, 2012 Global Specialized Partner of the Year.
Over 3,500 successful implementations of Oracle applications across all industry sectors. Ensuring the quality of delivery through various dedicated delivery centers, CoEs and various Capgemini innovative methodologies (Rightshore, Rapid, ASE and more)
Over 13,000 Oracle trained resources including 5,000+ Oracle specialized consultants
20+ Oracle approved solutions globally, and expertise spread throughout the Americas, Europe, Asia Pac, etc. With 20+ demo centers and 15+ CoEs worldwide
Capgemini is recognized as a Diamond Level Partner of Oracle, which is the highest status with 25 basic and 12 advanced specializations on Oracle applications, middleware and technology.
12 Copyright © Capgemini 2014. All Rights Reserved Cloud Transformation: A Pragmatic Approach
Contact information
Tahir Bangash Oracle Sales Cloud/CRM Lead North America tahir.bangash@capgemini.com
Paul Applegate Oracle Alliance Lead North America paul.applegate@capgemini.com
Mark Musser Oracle Cloud Applications Global Oracle Alliance mark.musser@capgemini.com
Mary Murphy Oracle HCM Cloud/HCM Lead North America
mary.t.murphy@capgemini.com
The information contained in this presentation is proprietary.
© 2014 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini With more than 130,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion.
Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.
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