coaching in child welfare

COACHING IN CHILD

WELFARE

M A R C H 21 , 2

0 1 2

DEFINITION OF COACHING

A process by which one individual, the coach, creates structured, focused interaction and uses appropriate strategies, tools, and techniques to promote desirable & sustainable change for the benefit of the learner & organization

Coaching is a process, not an event, just as learning is a process that requires “repetition, time, application and reflection.” Mink, 1993

TENETS OF COACHING1) Most successful when voluntary2) Enrollment3) Flourishes when it is separated from

supervision/performance evaluation4) It is an ongoing process5) It is based on collaborative relationship6) Requires atmosphere of trust and

experimentation

7) It is based on evidence:• Based on adult learning principles• Promote learners ability to reflect on action• Determine effectiveness of action or practice• Develop a plan for refinement and use of the

action in immediate and future situations8) Increases success in the organization.

VALUE OF COACHING1. Coaching is a key tool to improving systemic

implementation of a practice

2. Coaching involves a change in behavior

3. Coaching is a vehicle for embedded professional development

PROFESSIONAL DEVELOPMENT OUTCOMES(JOYCE AND SHOWERS, 2002)

Professional Development Elements

Knowledge Level(Estimated percentage of participants understanding contents)

Skill Level(Estimated percentage of participants demonstrating proficiency in the instructional practices)

Transfer to Practice(Estimated percentage of participants regularly implementing instructional practices in the classroom)

Theory(e.g., presenter explains content - what it is, why it is important, and how to teach it)

10% 5% 0%

Demonstration(e.g., presenter models instructional practices)

30% 30% 0%

Practice(e.g., participants implement instructional practices during the session)

60% 60% 5%

Coaching(e.g., participants receive ongoing support and guidance when the return to the classroom)

95% 95% 95%

COACHING IS LIKE HOME VISITING

STAGES OF COACHING

Skills

Coach

ing

COACHING MODELInitial Interest

Joint Planning

Observation & Demonstration

Self Reflection/Analysis

Facilitated Feedback & Reflection

Evaluation

Closing

STAGES OF COACHING

Perform

ance

and Dev

elopmen

t Coa

ching

CLEAR MODEL• Contracting• Listening• Exploring• Action• Review

COACHING ON THE GROUND

• Peer to Peer• Supervisor• Outside coach• Expert coach• Group coaching• Coaching and technology

COACHING TOOLKIT AND TRAINING

DISCUSSION AND SHARING