coaching in nubmers - coaching conference - play a world game

“Coaching in Numbers” World Game Business and Leadership

Sílvia Viola

•Ever thought about hiring coaches for your

company and wondered what was the ROI?

•Ever wondered how many coaches there

are accessible to you and your company?

•Ever wished to know the statistics around

success and satisfaction?

•Ever considered that Coaching might be

the next best development strategy you

need in your company ?

Research, Statistics, Studies

ICF Research Building a Coaching Culture (2014) Consumer Awareness Study (2014) Organizational Study (2013) Coaching Study (2012) Consumer Awareness Study (2010) Coaching Client Study (2009) Coaching Study (2007)

Other Research Harvard Business Review | Articles

Research, Statistics, Studies

Ever thought about hiring coaches for your company and wondered what was the ROI?

What is ROI ? Return on investment When an individual or company experiences financial gains (or losses) as a result of the investiment (in Coaching).

2014 Building a Coaching Culture Report

ROI or ROE Barriers in building Coaching Culture

How is ROI or ROE measured? 2013 – ICF ORGANIZATIONAL STUDY Main Conclusions:

1

• 360 feedback

2

• employee surveys are being used to assist in the measurement of coaching impacts

3

• Improvements needed: a more standardized toolkit to assist measuring the impact on the organizations

•Increased awareness of the benefits of coaching (36%) •Credible data on the ROI and ROE (28%)

Opportunities

36% Increase Awareness

28% Credible Data ROI and ROE

2012 – ICF Global Coaching Study ( includes non ICF Coaches)

Conclusions - Key Issues of the Industry/ Opportunities 2012:

2012 – ICF Global Coaching Study ( includes non ICF Coaches)

ROI Statistics 2009 Individual ROI: •68% of respondents made back their initial investment. •Median suggests financial benefit from coaching can typically expect an ROI in the range of 344% or 3.44 times the amount spent. Company ROI : •86% of those that made calculations made back their investment. •Out of these 19% indicated ROI of about 50 times (5000%) the initial investment. •A median company can make a ROI of 700% (7 times the initial investment)

2009 – ICF Global Coaching Client Study

ROI

68 % individual

86% Company

2008 -ICF GLOBAL COACHING STUDY Future Challenges for the Profession: collect a global document on ROI data and any evidence based research to validate impact or effectiveness of Coaching.

How to measure ROI or ROE?

2009-HARVARD BUSINESS REVIEW The ability to measure ROI was one of the criterias to hire a coach.

2012 ICF Coaching Study Respondents with active clients.

Ever wondered how many coaches there are accessible to you and your?

Research, Statistics, Studies

Ever wondered what might be the bext best development stategy you need in your company?

Study on “Why offer Coaching and to whom”

Study on “Why offer Coaching and to whom”

Ever wished to know the statistics around success and satisaction?

Increased Productivity

Professional coaching maximizes potential and, therefore, unlocks

latent sources of productivity.

Statistics on Success and Satisfaction

Positive People

Building the self-confidence of employees to face challenges is

critical in meeting organizational demands

Statistics on Success and Satisfaction

Return on Investment (ROI)

Coaching generates learning and clarity for forward action with a

commitment to measurable outcomes.The vast majority of companies

(86%) say they at least made their investment back.

Statistics on Success and Satisfaction

Satisfied Clients

Virtually all companies and individuals who hire a coach are

satisfied.

Source: ICF Global Coaching Client Study was commissioned by the ICF but conducted independently by PricewaterhouseCoopers. http://www.coachfederation.org/need/landing.cfm?ItemNumber=747&navItemNumber=565

Statistics on Success and Satisfaction

ICF Research Building a Coaching Culture (2014) Consumer Awareness Study (2014) Organizational Study (2013) Coaching Study (2012) Consumer Awareness Study (2010) Coaching Client Study (2009) Coaching Study (2007)

Other Organizatios Universities | Colleges | Institutes | Schools | Organizations |

Other Research Articles | Reports | Case Studies | Journals | Dissertations

Thank you silvia.viola@atriagroup.org

Bibliography.Final Credits

ICF: Research: Building a Coaching Culture (2014) http://coachfederation.org/about/landing.cfm?ItemNumber=3674&navItemNumber=3675 Consumer Awareness Study (2014) http://coachfederation.org/about/landing.cfm?ItemNumber=3350&navItemNumber=3351 Organizational Study (2013) http://coachfederation.org/about/landing.cfm?ItemNumber=827&navItemNumber=799 Coaching Study (2012) http://coachfederation.org/about/landing.cfm?ItemNumber=828&navItemNumber=800 Consumer Awareness Study (2010) http://coachfederation.org/about/landing.cfm?ItemNumber=829&navItemNumber=801 Coaching Client Study (2009) http://coachfederation.org/about/landing.cfm?ItemNumber=830&navItemNumber=802 Coaching Study (2007) http://coachfederation.org/about/landing.cfm?ItemNumber=831&navItemNumber=803 HBR Research http://carolkauffman.com/images/pdfs/Kauffman_Coutu_HRB_survey_report.pdf Extras: The Guardian: http://www.theguardian.com/technology/2015/jan/22/coaching-by-numbers-is-data-analytics-the-future-of-management Presentation for : World Game Conference. 45min. Venue: Radisson Blu Hotel