collaboration in information technology services

8 Independen

t

Institutions

Working

Together in

Collaboration

The Claremont Colleges

Complex IT Environmento 65 Information Systems

Only 5 are shared by all 8 • Emergency Notification• GIS• LMS• Door Access• Digital Signage

ITC Oversight for ProgramsJoint Intercollegiate Services:• CINE (Internet)• Administrative Student Information Systems• Sakai (LMS)

Lead College Services:• Blackboard• Financial• Calendar

Partnership Services:• Enterprise Content Management• Identity Management

Enhancing shared services through technology

• Just in Time vs. At the Right Time• Integrated vs. Best of Breed•Hosted vs. On Premises•DR & Business Continuity• Technology changing to Vendor Management

Enterprise Content Management• Physical Records Storage• ECM & Online Workflows• Digitization

Invoice Processing• CUC (FY09)• HMC (FY12)• CMC & Pitzer (FY13)

Admissions• HMC (AY12-13)• Pitzer (AY12-13

Assessment• Reduced paper/print based consumption• Somewhat reduced storage• Significantly reduced personnel/manual processing• Improved internal controls

Non-quantitative measures• (Or at least not yet quantified)• (Or prior quantification was lacking)• Improvement in internal controls• Increased ability to monitor performance• Increased participation• Imitation

Identity Management• Identity As A Service• Participation at the time of need• Hosted, so “take it or leave it” with little or no customization/control• Best of Breed, so progress must be deliberate (one system at a time)• Shared Licensing

System Migration• Payroll & Time/Attendance• Hosted, so “take it or leave it” with

little or no customization/control• Reduced ability to diverge, by

customer • Less hardware & software to

manage• Legacy system support still needed• Vendor management increases