collaboration & social learning

November, 2008.

What’s ahead in

2011Collaboration & Social Learning

Brought to you by

1. Trends (Information & Training)

2. Social Media

3. Social Learning &

Collaboration

4. Resources to Take with You

AGENDA

Exchange of information is increasingly happening through online and cyber events◦Virtual tradeshows

Trends

Exchange of information is increasingly happening through online and cyber events◦Webinars

Trends

Exchange of information is increasingly happening through online and cyber events◦Conference calls

Trends

Exchange of information is increasingly happening through online and cyber events◦Distance Learning Programs

Trends

Exchange of information is increasingly happening through online and cyber events◦Slideshare

Trends

Slideshare replacing whitepapers

Exchange of information is increasingly happening through online and cyber events◦Online Video

Trends

Mari Smith, “The Queen of Facebook”

Cloud computing continues to rise.Top 10 Technology Priorities 2011

(Gartner survey of 2,014 CIOs)

Trends

Brands and businesses need to listen to their audiences.

Engagement is typically through social media channels.

Trends

Organizational Trends Movement of human capital within

organization changed from career ladder to career lattice

Organizational structure flatter, more dynamic

Source: Talent Management

Magazine, February 2011

Training Trends

Managing Virtual Teams

Languages?

Time zones?

Line-hierarchy?

Time commitment?

Skill levels/experience?

Follow through/reporting

Reinforcement of

learning and skill

acquisition

Training Trends1. Importance of proving value and ROI2. Emergence of using social media for

learning3. Brisk growth of training audiences outside

organization4. E-Learning a critical component for cost-

controlling training

Training TrendsExtended Enterprise Delivering training to audiences beyond

traditional employees is one of the fastest growing segments of the learning industry.

Extended enterprise education is increasing over 25% annually. (Bersin & Associates)

42% of training is being delivered to audiences that are outside of an organization.

(ASTD’s Learning Circuits Annual e-Learning Trends Survey)

Training Trends

Extended Enterprise Organizations now delivering training to:

• Customers• Channel partners, and • Other audiences other than employees

Achievable through economies of scale when professional training is delivered via Software as a Service (SaaS).

Extended Enterprise / Collaboration Learning leaders tasked with developing

relevant business collaboration networks that organize knowledge, content, activities and people and encourage learners to work with peers and/or coaches to discuss unique and practical situations tying to specific organization objectives and experiences.

Training Trends

Rapid & Affordable Content Development

Rapid content creation = Quick, inexpensive, simple-to-create and easy-to-deploy/modify solutions mandatory

Learning “pills”

Training Trends

Rapid & Affordable Content Development

Integration of social media and social learning into e-learning courses (e.g., a link to a social learning source such as a wiki or blog is included within the course).

Training Trends

Rapid & Affordable Content Development

Trend to add more scenario-based learning and create shorter courses spanning 5-15 minutes instead of 30-60 minute courses.

Training Trends

20

CREDIT: http://my.brainshark.com/Enterprise-2-0-and-Collaboration-411694048

Corporations using social media successfully typically have:

• Agility• Transparency• User-centricity• Empowerment• CreativitySource:

http://www.geolearning.com/main/docs/pdf/inthemedia/Seven%20Cs%20of%20Social%20Learning.pdf

5 “Web 2.0-friendly” characteristics:

Q: How many of you have a social media policy at your company? Yes, we have one No, no policy Not sure

Status Check:

Social Media Trends

• 74% of American adults use the Internet, and usage in other developed countries is similar.

• Facebook, approaching

600 million users, is now visited more often than Google.

• Top videos on YouTube are getting more than 250 million views.

Pew Research Center

Social Media Consumers and employees are online…And sharing what they are reading, thinking & listening to: 33% of adults post to social sites such as

Facebook and Twitter at least once a week. 60% maintain a social networking

profile. 70% read blogs, tweets and watch videos

online.May 2010 issue of Training + Development magazine

People want to find what they

need fast. They want it short & focused. They

often prefer pictures & video to

large amounts of text.

WEB 2.0 MAKES IT POSSIBLE Social learning is not new; but new channels make it more immediate, effective.

Regardless of subject matter, students working in small groups learn more of what is taught & retain it longer than when same content is presented in other instructional formats.

Students who work in collaborative groups also appear more satisfied with learning.

Why seek Collaborative Learning?

Collaboration in Learning:

At Learning Technologies in London in January 2011, collaboration

(along with Googlization) voted by learning professionals as top trend for the year.

For… Trainers HR Project Managers Corporate Relations Marketing And every employee, in answering to all

stakeholders

Social learning becoming MORE critical for success

Collaboration & Social Learning on the web

Some items in the “Web 2.0”toolkit:• Blogs• Discussion boards• Wikis

Collaboration in Learning

Learning Design: Over 1,000 trainers agreed that to engage learners, use a combination of: Chats Polls Quizzes

Methods for Collaborating Crowd-source real-time “HowTo”-type

information with YouTube videos, images and URLs.

Allow users to interact through wikis, blogs, discussion forums and repositories.

Methods for Collaborating Conduct focus groups and solicit feedback

on products, services and courseware.

Grant real-time access to thought leaders, instructors and subject matter experts.

Methods, cont. Provide learning environments where

coaches, mentors and instructors can interact, share knowledge, or teach learners in community or programmed instructional settings.

Methods, cont.

Share and hyper-distribute new product and service information to Twitter, Google and Facebook.

Collaboration through Social Media

Some venues…

Collaboration for Social Learning:

Collaboration for Social Learning:At LinkedIn:

Q: Where would you like to see your company’s collaborative ability enhanced? LinkedIn? Facebook? Twitter? SlideShare? YouTube? Wiki? Corporate blog?

Status Check:

7 C’s of Social Technologies1. Content2. Contribution 3. Consumption 4. Conversation5. Collaboration6. Connections7. ControlCredit: Ron Ateshian

http://www.geolearning.com/main/docs/pdf/inthemedia/Seven%20Cs%20of%20Social%20Learning.pdf

Some Resources to take with you

To avoid “scrap learning” (training that is delivered to students that goes unused)… 

Newsletters and Blogs: info@socialmediatoday.com http://

www.marketingprofs.com/news/search-marketing/subscribe.asp?adref=NsmM3c10

http://www.socialmediaexaminer.com

Some Resources to take with you

Presentations sharing sites:http://www.slideshare.net/http://my.brainshark.comhttp://www.authorstream.com

More Learning Resources

Privacy Issues:

http://www.slideshare.net/AnnieintheSun/the-social-media-privacy-flap

Additional Resources

Don’t forget face-to-face networking for social learning

Additional Resources

And more resources…QuickLessons on Twitter

Connect with us:http://twitter.com/QuickLessons

Top 10 Most-Wanted Features in Tools to Create Online Courses

(Brandon Hall Research)

1. Novice friendly, but with capability for more complex interactions.

2. No plug-in required (with the exception of Flash output).

3. Adherence to SCORM and AICC (both).

4. Short learning curve for new developers.

5. Extensive library of very interactive question types.

6. Robust testing engine (with randomization, drawing from a test item pool, etc.).

7. Rich media support

8. Ability to repurpose content quickly from other sources, such as PowerPoint, Word, and specialty authoring tools.

9. Minimal time spent creating navigational control structures.

10. Low cost (for stand-alone authoring tools).

izzui

Collaboration – Sharing Learning

http://apps.facebook.com/izzuiapp/?ref=ts

Please stay in touch!

Ann H. Sheaann.shea@quicklessons.com

Website: http://www.quicklessons.com/

The following slides show answers to some questions on the topic of collaborative learning posed to the ASTD chapter members present. More food for thought…

Addendum

Did you attend an online university? What aspects of the online experience were most effective? Made me a self-learner At your own pace Convenience (time) More time for self-reflection Ownership At that time, was futuristic ideas to bring into the workplace schedule flexibility

ASTD Queries Results 2/8/2011

Where do your employees get the information they need to perform their jobs? Intranet/Sharepoint sites Professional (industry) sites Training department Word of mouth / co-workers New onboarding workshop for functional skills Email – processes & procedures or classes Help files (RoboHelp) Online manuals/training sites/simulations OJT/LMS

ASTD Queries Results 2/8/2011

How can you use blogs, tweets, to support learning? Informal coaching Mentoring Sharing ideas Keep folks engaged during “dry spells” Find lost or late attendees Answer questions properly

ASTD Queries Results 2/8/2011

How do employees/learners in your organization share best practices? Word of mouth Sharepoint Online documents Team meetings

ASTD Queries Results 2/8/2011

What would be the benefits of having a training department Facebook page? Facilitate “off the job” learning Ease of availability Consistent message vs. “grapevine” info Communicate intra-departmental changes

and upcoming classes and materials Communicate to different shifts,

consistently Collaboration with potential learners

ASTD Queries Results 2/8/2011