collections management museums emu – documentation & training ke’s emu documentation

Collections Management Museums

EMu – Documentation & Training

KE’s EMu Documentation

Collections Management Museums

EMu – Documentation & Training

New hybrid EMu photographed at KE Melbourne

Collections Management Museums

EMu – Documentation & Training

Broadly:

• What material is available• How we’ve designed it• How you can exploit it

Collections Management Museums

EMu – Documentation & Training

What material is available

• EMu Help• Training courses• Newsletter• KE Website• emuusers.org

Collections Management Museums

EMu – Documentation & Training

Training Courses

• What courses are available: Introduction to EMu How to use the EMu Catalogue & Support Modules (CH) How to use the EMu Catalogue & Support Modules (NH) Collection Management in KE EMu EMu Reports EMu for Application Administrators EMu for System Managers Data Migration

Collections Management Museums

EMu – Documentation & Training

Training Methodology

• To teach, not to test• Based on exercises• Self-paced

Collections Management Museums

EMu – Documentation & Training

How to arrange training

• Website: http://www.kesoftware.com/emu/training/index.htmlInformation about what each course covers

• Email: courses@kesoftware.comfor more details

• Or contact KE Office: http://www.kesoftware.com/contact.html

Collections Management Museums

EMu – Documentation & Training

EMu Newsletter

• Three times per year• Includes news about:

Releases User group meetings EMu projects Who has joined the EMu family Support, Help and Training Client profiles Did You Know and Tips and Tricks

Collections Management Museums

EMu – Documentation & Training

Tips and Tricks and Did You Know

• Some topics covered: How to add Related information to Field Help How to copy records in List View How to create a List View How to search for latitude and longitude How to search for nothing How to search for punctuation How to sort records automatically following a search How to use diacritics Two ways to use the drag and drop technique to attach records When to use the emusecurity utility How to use the EMu Help

Collections Management Museums

EMu – Documentation & Training

If you missed these:

• Don’t worry – they’ve been added to a new section in the new KE Software website (details later)

• They can be found in the EMu Help

Collections Management Museums

EMu – Documentation & Training

And to make sure you don’t miss any more!

• You can join the EMu Newsletter mailing list:

kenews-request@mel.kesoftware.com

Collections Management Museums

EMu – Documentation & Training

Just checking on the Hybrid!

Collections Management Museums

EMu – Documentation & Training

KE Website

• http://www.kesoftware.com/• New site soon to be unleashed upon the world: sneak preview!• Important content:

Releases – Release Notes Support & Help:

• Download latest EMu Help .chm

• Tips and Tricks

Collections Management Museums

EMu – Documentation & Training

www.emuusers.org

• 300+ EMu users worldwide currently registered• Unmoderated• Forum for users to discuss, criticise, comment, suggest, request

anything to do with EMu• KE Software staff regularly submit answers to FAQs and

participate in the site's many Forums. • If you have a question about EMu, you're likely to find the

answer (or someone able to answer your question) on EMuUsers.org.

• You might have the answer to someone else’s question!

Collections Management Museums

EMu – Documentation & Training

Changes to emuusers.org

• KE will soon be hosting the site.• What does this mean?• Only that it will be running on our server, otherwise nothing will

change: Most important: it will remain unmoderated

• Thanks Forbes and Museum Victoria!

Collections Management Museums

EMu – Documentation & Training

EMu Help

• Quick look at features: Version Organisation of information – fundamental issue for users

with Help tool: how do I find what I need to know (especially if I don’t know the exact terms used by the developers and tech writers!):

• High level groups

• FAQs

• Index, search, content (multiple locations where appropriate)

Collections Management Museums

EMu – Documentation & Training

EMu Help: How to use it

• The crux of the issue: what is the technical or use term? If you don’t know that, it’s very difficult to search for it!

• To facilitate locating a specific topic we have built a variety of features in to the EMu Help.

• Let's consider a scenario in which a user wants to find out how to search an attachment field to return any record that has an attachment:

Collections Management Museums

EMu – Documentation & Training

EMu Help

• Quick Tour through each section• The EMu Registry

Collections Management Museums

EMu – Documentation & Training

Field Help & Related Information

Collections Management Museums

EMu – Documentation & Training

Field Help & Related Information

Collections Management Museums

EMu – Documentation & Training

Field Help & Related Information

• Full details, including a list of all Context IDs for pages in the EMu Help, are available in the latest version of the EMu Help (which is available for download from our website and will also be bundled with the next release of EMu).

Collections Management Museums

EMu – Documentation & Training

EMu Help

• No Help system is perfect and we continually strive to improve the EMu Help, which is why feedback and suggestions are always welcome.