community partnerships: 2016 bonner new directors meeting

Service PartnershipsMeaningful, Developmental, and Impactful

What We’ll Cover

• Frameworks

• Placement Process

• Summer Placement Process

Expectations

• 8-10 hours/week of community engagement during school year

• Full-time service internships during the 2-3 summers

What does a Bonner do?

Address unmet, community-defined human and environmental needs through intensive, long-term positions and capacity-building projects.

Grow and develop – along a student developmental model - which includes building the capacity of non-profits and communities

28 hours

112 hours

112 112 280

112 112

112 112 280

112 112

1,736service hours112 112

Frameworks

Community Partners: Three Types

Partner

Example

Partner

Example

Service Provider

Trenton Area Soup Kitchen

Get Set After School Program

Partner

Example

Service Provider

Collaborative

Trenton Healthy Food Network

Mercer County Alliance to End Homelessness

Partner

Example

Service Provider

Collaborative

Trenton Healthy Food Network

Mercer County Alliance to End Homelessness

Campaign

Elect Mayor Lempert

Lobbying to Enact Local Wage Theft Ordinance

“Collaboratives”: Four Levels

Cooperation

Cooperation Coordination

Cooperation Coordination Collaboration

Cooperation Coordination CollaborationCollective

Impact

Essential Elements Cooperation Coordination Collaboration Collective Impact

Challenge / Problem Simple Moderately Complicated Complex: Technical solutions Highly Complex: Sytsems Change

Vision and Relationships

Basis for cooperation is usually between individuals but may be mandated.

Organizations mission and goals are not considered

Interaction is on an as needed basis with no time limit

Individual relationships are supported by their organizations

Mission and goals of the organizations are reviewed for compatibility

Interaction usual around one specific project or task

Commitment of the organization is fully behind the individuals involved

Common, new mission and goals are created

One or more projects are undertaken for longterm results

A common agenda strongly agreed upon by all organizations and participants

Shared vision and mission statement exist.

Several projects developed for long term results.

Structure, Responsibilities, & Communications

Relationships are informal, each organization functions separately

No joint planning is required Information is conveyed as needed

Organizations assume new roles but still functions separately

Some project specific planning is required

Communications roles are established and channels for interaction created

New structures and/or formal division of labor are created

Comprehensive planning is required including measures of success

Many levels of communication and channels for interaction are created

Formal division of labor and resources, structures to share learning, and other mutually reinforcing activities exist

Shared measurement: agreement on the ways success will be measured and reported

Continuous communications, both formal and informal

Authority and Accountability

Authority resets solely with individual organizations

Leadership is unilateral and control is central

Authority rests on each organization but there is coordination

Some sharing of leadership and control

There is some shared risk, but most authority and accountability rests with each organization

Authority is determined by the collaboration to balance ownership

Leadership is dispersed and control is shared and mutual

Equal risk is shared by all organizations

A main coordinating backbone organization/structure exists

Committees, teams, work groups have specific, jointly determined leadership roles and responsibilities

Level of risk clearly understood by all, accountability exists at each organizational level

Resources and Rewards

Resources are separate Resources are acknowledged and can be made available for a specific project

Resources are pooled or jointly secured for a longterm effort

Organizations share in the products: more is accomplished together than individually.

Shared resources are mobilized for longterm effort

Organizations share in the products. Recognition is diffuse.

Source: Adapted from: “Collaboration: What makes it Work” (Mattessich et al, 2001, p. 61); the Stanford Social Innovation Review article“Collective Impact”(John Kania & Mark Kramer, 2001); and the works of M. Blank, S. Kagan, and K. Ray.

4 C’s Rubric: From Cooperation to Collective Impact

Organizational Workflow: Opportunities

• Needs & Asset Assessment

• Issue Analysis

Decide

• Model Programs

• Policy Options

• Resources

• Issue Analysis

Decide

• Model Programs

• Policy Options

• Resources

Implement • Direct Client Service

• Advocacy

• Issue Analysis

Decide

• Model Programs

• Policy Options

• Resources

Implement • Direct Client Service

• Advocacy

Evaluate

• Program Evaluation

• On-Going Data Collection

Community Partners: Student Roles

Partner

Service Provider

Client Service

e.g., tutoring, serving soup, etc.

Partner

Service Provider

Client Service

Program Coordinator

Recruiting, Training,

and Supervising Volunteers

Partner

Service Provider

Client Service

Program Coordinator

Organization Capacity Building

1) Volunteer Management 2) Program Development

3) Fundraising 4) Communication

5) CBR and PolicyOptions Research

Partner

Service Provider

Client Service

Program Coordinator

Collaborative

Partner

Service Provider

Client Service

Program Coordinator

Collaborative Campaign

Partner

Service Provider

Client Service

Program Coordinator

Collaborative Campaign

Advocacy

e.g., letter writing,

community organizing,

Capacity Building: Volunteer Management

Capacity Building: Program Development & Fundraising

Capacity Building: Communication

Capacity Building: Research

Policy Research: Key Questions

• What is the nature & extent of the problem?

• What’s been tried in the past to address it?

• What’s being done now? by whom?

• What are the distinctly different solutions to addressing this issue?

Community Partnership: Structures

Partner Service Provider Collaborative Campaign

RoleClient

ServiceProgram

CoordinatorOrganization Capacity

BuildingAdvocacy

RoleClient

ServiceProgram

BuildingAdvocacy

Program Structure

Clearinghouse/Directory Listings

RoleClient

ServiceProgram

BuildingAdvocacy

Program Structure

Site/Issue-Based Teams

RoleClient

ServiceProgram

BuildingAdvocacy

Program Structure

Bonner Capstone Projects

RoleClient

ServiceProgram

BuildingAdvocacy

Program Structure

Academic Structure

Service-Learning Courses

RoleClient

ServiceProgram

BuildingAdvocacy

Program Structure

Academic Structure

Problem / Issue-Based Concentrations

RoleClient

ServiceProgram

BuildingAdvocacy

Program Structure

Academic Structure

Problem / Issue-Based Concentrations

Certificate / Fellowship Internships

Issue/Site-Based Teams: Student-Led

Site-Based Team

Regular Volunteer

Intentional Short-Term Placement

Program Coordinator

Student-Led Campus-Wide Engagement: Coalition of Projects

Campus Center Staff

Site-Based Team Smith Elementary

School

Community Advisory Board

Site-Based Team Soup Kitchen

Site-Based Team WaterWatch

Site-Based Team Adult Education

Faculty, Administrators &

Other Offices

Site-Based Team Homeless Shelter

Site-Based Team Senior Center

Site-Based Team Immigrant Services

Bonner Partnership Model

• Intensive

• Multi-year

• Intensive

• Multi-year

• Developmental

• Intensive

• Multi-year

• Developmental

• Reciprocal: Agency staff committed to student development (co-educator)

Student Roles: Rising Expectations

Exploration: intentional placements that provide exposure and result in additional commitment

Experience: solid programmatic role (Program Assistant or specific title)

Example: issue/site-based team leader or coordinator

Expertise: capstone capacity building project

Example: Developmental Progression

Occasional Plant School Garden for Orientation Service

Regular Coach students in School Garden Club

Team Help expand to other Schools in District

Summer Manage summer program & plan for Fall

Training Workshops for School Garden Cooperative

Research School breakfast participation; Survey attitudes

Issue Brief School breakfast programs

Forum Organize public forum on school breakfast

Advocacy Prepare presentation to School Board

Systems

Organizations

Programs

Individuals & Places

Bonner Transformation GoalsCommunity Change

Systems

Organizations

Programs

Mobilize students, faculty, staff, & community members to support individuals & places.

Systems

Organizations

Programs

Train and support leaders who lead evidence-based programs and projects.

Systems

Organizations

Provide capacity-building support for organizations to improve effectiveness, efficiency, and resources.

Programs

Systems

Provide capacity-building for collaboratives to achieve measurable community and systemic change.

Organizations

Provide capacity-building support for organizations to improve effectiveness, efficiency, and resources.

Programs

Placement Process

SelectingLead

Partners

Placement Process

Partner Orientations

& Site Visits

SelectingLead

Partners

Placement Process

Write/UpdatePosition & Project

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Manage& SupportStudents

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Gather Student & Partner

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

• Access to motivated, trained students serving 10 hours/week for multiple years

• Multi-level, team-oriented partnership

• Serve important role as co-educators

Partner View of Bonners

Placement ProcessGather

Student & Partner Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Mapping Agencies• Proximity to Campus

• Accessibility by walking, car, public transportation

• Type of Agency:

✓public school

✓community group

✓government agency

✓coalition or collaboration

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Identify Issues & Interests

• Current areas of engagement

• Pressing local community issues

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Selecting Lead Bonner Partners

• Location

• Issues and Need

• Strong Agencies

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Partner Orientation & Site Visits

• Introduce Bonner Model/Expectations ✓ Intensive (8-10 hrs/week) and multi-year (2-4 years)

✓ Developmental model

✓ Partners as co-educators

• Communicate Reporting Process ✓CLAs, Hour Logs, and Service Accomplishments

✓Calendar — school year and summer

✓Appropriate and inappropriate service projects

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

• Direct Service Placements (1x, short-term, & weekly)

• Project Coordinator

• Capacity-Building Projects

• Advocacy

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Partner Types & Student Roles

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

RoleClient

ServiceProgram

BuildingAdvocacy

e.g., letter writing,

community organizing,

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Service Opportunities Form

Example: Opportunities Form

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

• Develop with partner

• Statement about program

• Statement about the work involved, including intended benefits

• Clear and Concise

Writing Good Position & Project Descriptions

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Exercise: Draft a Position Description

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Enter Positions into BWBRS

• Enter prior to start of each semester

• Make adjustments to existing positions to reflect any changes

• Add new position/projects

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Example: Enter Partner & Position into BWBRS

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Advancing Positions into BWBRS

• Do this prior to start of each semester

• Eliminates re-entry of positions each semester

• Positions can then be edited to reflect any changes

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Example: Advancing Position into BWBRS

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Orienting Students to Service & Sites• An orientation to prepare and

educate students in:

✓Philosophy of reciprocal community partnerships

✓Background on local community

✓The Developmental Model

✓Team and Community Building

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Matching Students to Sites• Help students find their

placement through:

✓One-time service projects

✓Shadowing

✓Community partner presentations

✓Volunteer Fair

✓Site visits

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Managing Service Hours• Expectations foster high-quality

service and accountability:

✓Community Learning Agreement

✓Hour Logs

✓Service Accomplishments

✓Reflection and Evaluation

✓One-on-One Advising

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Writing a Good Community Learning Agreement

• Starting with a strong position descriptions yields a stronger CLA

• Student can inheritposition description

• Add Service Objective(s)

• Add Learning Goals

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Example: Entering a Community Learning Agreement

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Entering Hour Logs in BWBRS

• Weekly

• Enter all service and training/meeting hours

• eSignatures by Student

• eSignatures by Site Supervisor

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Example: Entering a Hour Log in BWBRS

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Entering a Service Accomplishment in BWBRS

• Each Bonner submits service accomplishments at the end of each semester

• Compare to service objectives in Community Learning Agreement (CLA)

• Used in 1:1 reflection with students

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Example: Entering a Service Accomplishment in BWBRS

Accomplishments

Match & Prepare

Students

Descriptions

& Site Visits

SelectingLead

Partners

Placement Process

Summer Placements

Summer Service: Expectations

• Bonner Scholars

• At least two Summer of Service of 280 hours and minimum of 7 weeks each

• Bonner Leaders

• Strongly encouraged (some programs will require and find additional funds)

Summer Service: Types of PlacementsSummer Service:

Developmental Placements

Summer Service: Types of Placements

First SummerClose to home or school, commuting to familiar site

Summer Service: Developmental Placements

Second SummerMore intensive, perhaps living in a new area

Third SummerMaking career connections, potentially going abroad

Summer Service: Timeline

Jan/FebSummer Service Packet handed out; Bonners research on site options, discuss interests in one-on-one meetings

March/Apr • Summer Service Application due

• Bonner Coordinator contacts summer service sites to confirm placement

May • Bonner Scholar Summer Earning Stipends disbursed

June • Summer CLAs due

August • Summer Hour Logs/Site Evaluations due

September • Bonner Scholar Summer Service Earning Stipends disbursed

• Discuss summer service experience in first class or monthly meeting

• Add new service sites and student reflections to the Summer Service Binder

Summer Service: Sample Forms

• Site Approval Form

- Part I: Summer Service Information Sheet

- Part II: Summer Site Validation Checklist

- Part III: Summer Service Placement Application

• Site Evaluation Form

• Reflection Guide

Summer Service: Managing Students• Community Learning Agreements

• CLAs are written by the student to describe their specific position activities for that particular term

• As a coordinator you want to make sure that this completed by each student who has a summer placement

• E-Signatures • An electronic method for site supervisors, campus administrators, and

Foundation staff to review and approve student hours

• As a coordinator you will need to ensure that all site supervisors are set up to review and approve student hours

• Creating Partner Evaluation Forms • Document used to measure the partnership over the summer, great for

assessment and setting expectations for next summer’s placement

Summer Service: Guide

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