competence • service • quality - qiagen • service • quality dr. andreas lindauer, ... synlab...

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Values for humans,animals and environment.

Competence • Service • Quality

Dr. Andreas Lindauer, Synlab Weiden

© synlab Marketing

Values for humans,animals and environment.

the advantage of our customers:

Synergy in the Laboratory.

the three pillars of synlab:

- humans

- animals

- environment

© synlab Marketing

Values for humans,animals and environment.

Values for humans,animals and environment.

synlab Headquaters

Stuttgart -Leinfelden

Augsburg

© synlab Marketing

© synlab Marketing

Values for humans,animals and environment.

Values for humans,animals and environment.

History

Geography

Services rendered

Results

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© synlab Marketing

Values for humans,animals and environment.

Founded 1998 to:Achieve better efficiency in performing tests

Offer complete range of diagnostic testswithin the group

Obtain stronger purchasing power

Realize higher profits

Dr. rer.nat. Dr. med. Hans-Otto Frey

Dr. med. Bartl Wimmer

© synlab Marketing

© synlab Marketing

Values for humans,animals and environment.

Values for humans,animals and environment.

synlab regional Germany

• Human medicine

• Environmental medicine

• Veterinary medicine

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© synlab Marketing

Values for humans,animals and environment.

synlab international

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© synlab Marketing

Values for humans,animals and environment.

Laboratories forroutine parameter

special diagnostics

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© synlab Marketing

Values for humans,animals and environment.

Customer focusTraining

Lectures

Information

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© synlab Marketing

Values for humans,animals and environment.

EfficiencyMost advanced laboratory techniques

>80% of results same day

Continuous training and education of all employees

High profitability

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© synlab Marketing

Values for humans,animals and environment.

synlab synergies

Competence

Quality

Service

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© synlab Marketing

Values for humans,animals and environment.

synlab competenceUp to date diagnostic methods formore than 4000 parameters

About 58 specialized physiciansin competence centres

Runs labs in more than190 hospitals

Clinical Chemistry

Serology

othersCytology

Hormons

Bacteriology

Molecular-biology Clinical

Chemistry

Serology

othersCytology

Hormons

Bacteriology

Molecular-biology

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© synlab Marketing

Values for humans,animals and environment.

synlab qualityAll laboratories certified

Barcode based sampleidentification

Certified LIS software for samplehandling and workflowcontrol

QMS for sample transport

Constant know how transferbetween all laboratories

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© synlab Marketing

Values for humans,animals and environment.

synlab serviceStrong regional presence

Sample pickup

Personal interpretation of results

Provides relevant new medicalinformation

Physician office consumablesservice

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© synlab Marketing

Values for humans,animals and environment.

Summary

1,500 employees27 laboratories in GermanyLaboratories in 15 countries> 11,000 customersManages 190 hospital laboratories> 70 million analyses per yearBusiness volume in 2006: 145 million €

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© synlab Marketing

Values for humans,animals and environment.

Medizinisches Versorgungszentrum,Synlab Weiden

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Values for humans,animals and environment.

Competence Center:

Molecular Diagnostics

virology

bacteriology

human genetics

veterinary medicine

food analytics

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Values for humans,animals and environment.

Molecular Diagnostics is used

virology: HCV, HBV, HIV, HSV, CMV, …

bacteriology: Chlamydia, slow growing bact.,

Tuberculosis, MRSA-screening, Borrelia in ticks

human genetics: SNP-analytic, CF, …

veterinary medicine: pathogens, paternity

food analytics: GMO-screening

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Values for humans,animals and environment.

Growing demand in different fields

e.g.:

BSE-crisis: food analytics

Bird flu (H5N1): veterinary

Human influenza

Norovirus outbreaks

Pharmaceutical studies

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Values for humans,animals and environment.

We guarantee:

high quality of analytics

fast delivery of results:

> 90% in within 24 h

newest analytical methods

establishment of assays against new pathogens

emergency diagnostics

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Values for humans,animals and environment.

Therefore there is a need for:

Automated Sample Preparation

- for different throughputs

- flexible system (emergency samples)

- reliable quality of the purified DNA/RNA

- user-friendly software

- excellent and fast technical service

detailed exchange between industries and user

© synlab Marketing

Values for humans,animals and environment.

there is a need for:

standardization in molecular diagnostics

covering the whole analytics

- sample collection (RNA stabilization)

e.g. in oncology

- sample preparation

- Assay (amplification and detection)

tracking of the sample in a standardized chain

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Values for humans,animals and environment.

Future aspectstendency to molecular diagnostics in hospitals

- DRGs – fast and target-oriented diagnostics

microbiolgy:

- Speeding up of result generation (MRSA)

- Resistance testing

food analytics (GMO, acceleration)

personalized medicine

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Values for humans,animals and environment.

50 years

LC, 2000

Watson and Crick, 1953

© synlab Marketing

Values for humans,animals and environment.

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