consumer confidence reporting ouida w. meier, ph.d. technical assistance center for water quality,...
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Consumer Confidence Reporting
Ouida W. Meier, Ph.D.
Technical Assistance Center for Water Quality, W.K.U.
“There shall be no man or woman dare to wash any unclean linen, wash clothes, nor rinse or make clean any kettle, pot or pan, or any suchlike vessel within twenty feet of the old well or new pump. Nor shall anyone aforesaid within less than a quarter mile of the fort, dare to do the necessities of nature, since by these unmanly, slothful, and loathsome immodesties, the whole fort may be choked and poisoned.”
- Lord Delaware’s proclamation to Jamestown, 1610
Consumer Confidence Reporting
•Mandated by SDWA amendments
•Centerpiece of public right-to-know
•Requires community water systems to prepare and provide to their customers annual reports on the quality of the water delivered by the systems
Consumer Confidence Reporting
EPA’s Intent:
•raise consumer awareness
•promote dialogue, involvement
•informed decision-making
•key to further information
•Water system contact: phone no., meetings
•Source water: type, local name, location
•Definitions
•Detected contaminants, levels, likely source
•Turbidity, coliform bacteria, fecal coliform
•Violations of MCL, TT, M/R, filtration, disinfection, recordkeeping : clearly indicated, explained, violation length, potential adverse health effects (verbatim), corrective actions
•Add’l health info. (As, Pb, nitrate, TTHM)
•EPA SDW Hotline 800-426-4791
CCR: Required Information
CCR Distribution•Population served > 100,000 MUST put report on accessible internet site
•Population served > 10,000 MUST mail to customers
•Population served < 10,000 (mailing req.waived) Notice by mail; or Publish in local newspaper(s), Inform customers reports will not be mailed, Reports available upon request
•Population served <500 Notice by mail, door-to-door delivery, or post that report available upon request
•Good faith effort to notify non-bill-paying customers
CCR Dates
All community water systems must submit their first report to customers by:
•Oct. 19, 1999 (for calendar year 1998)
•July 1, 2000 (for calendar year 1999)
•July 1 annually (subsequent years)
Certification 3 months after report distributed
EPA (federal)
DOW (state)
Water Systems (community)
Water Consumers (individuals)
regulation
regulation, enforcement
EPA (federal)
DOW (state)
Water Systems (community)
Water Consumers (individuals)
regulation
regulation, enforcement
Information
Feedback loops become
self-regulating, self-enforcing
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