consumer recall notification 1) recall info 2) item info 3) distribution list

Consumer Recall Notification

1) Recall Info 2) Item Info 3) Distribution List

CONSUMER NOTIFICATIONS(& ‘combined’, 1-Event notifications to Distributors, Retailers, & Consumers)

• Starter Wizard Screens: Step-by-Step

• ‘Helps’• Data-Entry Checklist• Sample / Template text entries• Sample Screens & Sample Files• Orientation Slide Show• Quick Tip Sheet

• Consumer Email notification with online Screen Display & Attachment

Consumer Recall NotificationRecall Starter Entries

www.RecallInfoLink.Com

STEP 1 of 3: Recall Event Information

Step-by-Step screens

STEP 1 of 3: Recall Event Information

Step-by-Step screens

STEP 1 of 3: Recall Event Information

Step-by-Step screens

STEP 1 of 3: Recall Event Information

Step-by-Step screens

STEP 1 of 3: Recall Event Information

Step-by-Step screens

STEP 1 of 3: Recall Event Information

Step-by-Step screens

Disposition Directions for Consumers should be on the Consumer’s online Screen

or in the Attachment.

3rd Party ‘on-site’ Validation is for “Distributor” & “Retail” Locations.Generally, use the “default”.

STEP 1 of 3:STEP 1 of 3: Reason & Description Recall Event Information Reason & Description Recall Event Information (cont)(cont)

Enter data here for documentation, or for combined Distributor, Retailer, Consumer infoEnter data here for documentation, or for combined Distributor, Retailer, Consumer info

free text field for your comments.

STEP 1 of 3: Recall Event Information (cont)

Step-by-Step screens

Text box entries & one attachment

Notes & Attachments Screens:

o Reason & Descriptiono Press Releaseo Talking Pointso Store Signso Additional Notes

o CONSUMER NOTIFICATION

Text box for your recall Item Details, and the Reason & Instructions. Use Formatting tool below.

ConsumerConsumer STEP 1 of 3:STEP 1 of 3:Text BoxText Box Recall Event Information Recall Event Information (cont)(cont)

ConsumerConsumer STEP 1 of 3:STEP 1 of 3:Attachment Attachment Recall Event Information Recall Event Information (cont)(cont)

Only one Attachment File for Consumer Notifications

Set the Recall Message

STEP 1 of 3: Recall Event Information (cont)

The appropriate message is displayed on the Email to Consumers, and may be read as an automated Phone Call (if used).

Compose & Paste, or Edit text on-screen,

as desired

STEP 1 of 3: Starter Contact Information Recall Event Information

STEP 1 of 3: Starter Contact Information Recall Event Information

Enter the standard company contact info on your Admin screen

Enter the standard company contact info on your Admin screen

STEP 2 of 3:Enter your Item Data

add Item for combined Distributor, Retail, and/or Consumer notifications

Note: you must add the “Product Description” directly on the screen.

STEP 2 of 3:Normally “Distinct Off”

STEP 3 of 3:Add Customers

… add Customers Individually, or upload a spreadsheet

STEP 3 of 3:Upload Consumer List

Consumer notifications are generally Email-Only. Phone numbers & Fax Numbers would be deleted from the Distribution List file prior to upload. Phone & Fax notification is an extra Fee.

Click on each Button to Review

your data then Initiate or Save

the Recall

Recalls as easy as One, Two, Three

Step 1: Enter Event information

Step 2 Enter ItemStep 3: Enter Consumer List

- Launch

the Consumer Notification E-mailGenerally, no backup notification by Phone, Fax or Text Msg

auto-login link directly into the website

What Consumers See onlineRecall Event Details & Attachment

CONSUMER NOTIFICATIONS

• Starter Wizard Screens: Step-by-Step

• ‘Helps’• Data-Entry Checklist• Sample / Template text entries• Sample Screens & Sample Files• Orientation Slide Show• Quick Tip Sheet

• Consumer Email notification with online Screen Display & Attachment

Product Recall Information

to individual Consumers

for Safety & Health

& Product Credit