controlling-management functions-organisation structure & process

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DEPARTMENT OF BUSINESS ADMINISTRATION,UTKAL UNIVERSITY,

BHUBANESWAR,ODISHA, INDIA.

WHAT IS CONTROLLING?

FEATURES OF CONTROL

CONTROL PROCESS-

STEPS

TYPES OF CONTROL

EXAMPLES

BIBLIOGRAPHY

“A process of monitoring performance &

taking action to ensure desired results.”

‘Control’ is one of the managerial

functions.It consists of those activities

to ensure that the performance takes

place according to the plans adopted

for achieving organisational goals.

It sees to it that the right things happen,in the right way &

at the right time.

1.MANAGERIAL FUNCTION- Control is one of the

managerial functions. Each manager has to perform control

action in the organisation.

2.FORWARD LOOKING- Managers suggest corrective actions

for the future period,where past performance acts as a base.

3.CONTINUOUS ACTIVITY- Control will have to be

regularly exercised.Managerial control follows a definite pattern

on a continuous basis.

4.CONTROL IS RELATED TO PLANNING- Control cannot

be exercised without planning.First,planning has to be done &

whenever there is a deviation,then corrective measures are taken

immediately.So,planning provides a base for controlling.

Every enterprise plans its activities in advance.

Setting of standard acts as a basis to evaluate the actual performance.

Standards are generally classified into two:-

MEASURABLE OR TANGIBLE-Those standards which can be measured & expressed.They canbe in form of cost,output, expenditure, time,profit,etc.

NON-MEASURABLE OR INTANGIBLE-There are standards that cannot be measured monetarily.For example- Performance of an employee,their attitudes towards the concern.

This will enable management to determine whether the work is done according to plans or not.

The purpose of comparison between actual and standard performance is-(a)to find out deviations & (b)to determine reasons for such deviations.

Managers evaluate whether & to what extent performance deviates from the standards of performance.

There are certain variations within the prescribed limits,but if the deviations are above the limit,then

it needs urgent action.The managers

are required to analyse the causes and

rectify the weak areas.This is known as

‘Management by Exception’.

www.slideshare.netwww.tatamcgrawhill.com

www.himpub.com

BOOKS-

Principles of Business Management

(Kalyani Publishers)

Organisation Structure & Design

(Himalaya Publishing House)

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