cunning. creative. considered. · “if you’re not running facebook ads, forget facebook.”-paul...
Post on 22-May-2020
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1 P a g e
Cunning. Creative.
Considered.
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-James Gilmore & Joe Pine
THE EXPERIENCE ECONOMY
“People have become relatively immune to messages targeted at them. The way to reach your customers is to create an experience within them”
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FFHD is a Digital marketing agency that builds and maintains Online
communities for exciting brands.
We are a small team of highly skilled Social Brand Managers that plan
and execute goal-oriented social campaigns in order to raise
awareness and build brand trust through targeted audience
interactions.
Our services include high-level strategy development, day-to-day
management of various social media platforms, social advertising and
content promotion.
We help brands become contagious on social media by empowering
their audience, engaging their users, and providing unique and
authentic experiences.
We create passionate fans, brand advocates, and customer loyalty.
We turn your brand equity into website traffic, leads, and revenue.
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Have a decent social media following but aren’t getting the business results you’re looking for. That’s probably because you aren’t providing enough value and unique experiences for anyone to give a damn. We solve that.
Are people asking you questions on social media, but you don’t have the resources in place to respond and engage appropriately? Leaving one question unanswered is a costly missed opportunity. We never miss opportunities like that.
CUSTOMER SERVICE AND MANAGEMENT
NO SOCIAL PRESENCE
We have worked with dozens of startups and new accounts to begin growing social media from the ground up.NOT ENOUGH TRAFFIC
Getting decent traction but not seeing enough of a response from your audience. That is because you aren’t asking the right questions. People love answering questions, so let’s craft some unique ways to engage them and test how they respond.
BRAND EXPERIENCE AND ENGAGEMENT
“What everyone wants to have is a dialogue with a brand. And a dialogue happens because you’re engaged with your customers, you’re not marketing at your customers.”
-Greg Creed
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We understand marketing SaaS’s very well and the unique experiences and valuable content they need to create in order to drive customer loyalty and retention.
MARKETING TECH COMPANIES
Agencies often fall victim to “the cobbler’s son has no shoes.” When business gets busy, an agency begins to neglect their own services. We love partnering with other agencies to help them shine through on social, and we are cheaper than doing it in-house because of our unique company/account structure.
MARKETING AND ADVERTISING AGENCIES
“Exciting” can mean a lot of things, but to us it means a brand or company that truly wants their name to be proudly recognizable by their audience. A brand that wants to impress their audience with stellar content and unique experiences on top of build and deliver an amazing products. Any company creating compelling content can benefit from our services.
EXCITING BRANDS
We run a lot of marketing events ourselves and now focus in helping run event promotion and real-time social media for other marketing event companies.
MARKETING EVENTS COMPANIES
“The goal isn’t to be good at social media. The goal is to be good at business using social media.”
-Derric Haynie
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We promise to dig deep into the soul of
your company and extract enough
information so that we can embody your
brand, understand your personas, reach
your audience and build trust on your
behalf.
We’re here to give your dreams colour, life, sound, and voice.
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“There is no more B2B or B2C. It’s H2H: Human to Human.”
-Bryan Kramer
It’s not about selling one product to one person, it’s about getting a human to love your brand forever, and share their passion with the world.
CREATE PASSIONATE FANS
We live and breath growth, testing, and optimization. Our strategies stay on the leading edge of the industry and we are never done testing innovative tactics. Every day is an opportunity to get better.
GROWTH MINDSET
Social media is a touchpoint: an opportunity to make an impact. We help you build loyalty through impactful brand experiences.
BUILD CONTAGIOUS BRANDS
Going above and beyond is now mandatory. Our goal is to provide so much value to your end user that it hurts.
PROVIDE VALUE TO YOUR AUDIENCE
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“Good marketers follow ‘best practices.’ Great marketers craft their own.”
-Jay Acunzo
We work with our clients to develop customized social strategies, test and optimize them along the way.
COLLABORATIVE & CONSIDERED STRATEGIES
Tools, team, and company. We actually show you exactly where your money is being allocated and how we are tackling your project.
TRANSPARENCY BAKED INTO OUR SYSTEMS
Our team is dying to make an impression.
A TEAM OF WILDLY ENTHUSIASTIC MARKETERS
If it can’t be measured it can’t be improved. We make tracking our efforts and proving ROI a top priority.
PIONEERING SOCIAL TRACKING & ATTRIBUTION METHODS
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Ensuring our brand voice, message and presence is heard throughout the content.
BRANDING
Likes, shares, virality, and conversations. Having 1-1 conversations at scale. Giving advice and getting feedback.
ENGAGEMENT
High-quality, unique, and compelling content that provides immense value to the audience.
CONTENT
Being able to track successes and failures all the way through the marketing and sales funnel.
ANALYTICS
OF GREAT SOCIAL MEDIA MARKETING
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How social media effects all stages of the AARRR funnel.
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“Social Media is nothing but a set of technologies that enhances our social nature”
-Lars Silberbauer
ACCOUNT GROWTH
CONTENT PROMOTION
SOCIAL MEDIA MANAGEMENT
SOCIAL ADVERTISING
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Social Listening and Responding
We actively listen for
mentions of your brand,
build campaigns around
your community’s favorite
topics, and respond on
your behalf when people
reach out.
Targeted Engagements
We ask questions, post
quotes, and share viral
content that has been
meticulously crafted or
curated in order to enhance
your followers’ experience
of your brand.
Influencer Outreach
Reaching out to
influencers, building lists of
potential partners and
creating audiences off of
their existing networks is a
part of what we do.
40%
This includes curated
content and original
content meant to drive
traffic back to your website,
blog, sales page, you name
it.
Social Media Updates
50 % 87 % 67 % 30 % 20 % 10 %
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GROWTH TACTICS
We use a special set of tools and tactics in order to grow
accounts. We never buy fake followers and only believe in
methods that bring in targeted / relevant followers who have
something to gain from interacting with your brand.
Paid advertising can amplify our growth efforts, but other
tactics we use include:
• Analyzing relevant 3rd party accounts
• Targeted messaging and outreach
• On-point curated content strategies
• Participation in groups
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“If you’re not running Facebook Ads, forget Facebook.”
-Paul O’Mahoney
• Facebook / Instagram• Twitter• Pinterest• YouTube• AdWords/GDN
RETARGETING Always recommended - £250+ setup, £359+/month Advertising campaigns - £900+ setup, £359+/month
Setup - £250+vat
ADVERTISING CAMPAIGNS
£900+ setup, £500+/month optimization/maintenance
CONTENT PROMOTION Used to amplify reach and jump-start growth - £299/month. Adding channels adds cost. Adding complexity or large budget adds cost.
CHANNELS:
SMALL AD SPEND INCLUDED:
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TYPES OF CONTENT:
• Blog Posts• Books• Podcasts• Events• Videos• Artwork / Imagery
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CHANNELS WE
WORK WITH:
• Facebook• Instagram• Twitter• LinkedIn• Pinterest• Google Plus• YouTube• Quora• Slack
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WHAT WE DON’T DO
Content Creation – such as blog posts,
high-quality Instagram photos of your
products, or viral videos (we do have
partners for this). We create social content
only, which is best done off the backbone of
a great existing content marketing strategy.
You give us the content to amplify.
Inbound Marketing Funnels – have
your business working before you come to
us or we have partners that can help
Shitty Social Media - just posting links
and other “spam” with no clear strategy for
making someone love what you do
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Success is never owned; success is rented, and the rent is due every day.”
- Rory Vaden
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£399 is the Social Media Management
minimum – with some exceptions. But we can’t actually grow a passionate following for less than this.
Price normally will be determined by:
• Number of Channels
• Depth of Strategy on each channel
• Number of followers on the account
• Strictness of brand guidelines
• Content marketing strategy
• How content will be coming to us
• Advertising / Content promotion
• Retargeting
We breakdown budget by channel and assign our resources to tasks on those channels until we’ve hit our budget.
If we go under budget, we lump those hours into strategy and tactic sessions that we then explore in the next cycle, if we hit budget or go over, we recommend to the client a reallocation of budget or increase of budget.
Flexibility of services is built in to what we do. If we are asked to change strategy mid-month but maintain budget, we will pull resources from other channels/tasks to focus on new tasks.
No discounts. No revenue sharing. No equity.
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“If you want engagement, be engaging.” - Darren Rose
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We devise strategies for social media management, account growth, and content promotion in order to deepen your relationship with your customers and hit our goals and KPIs.
STRATEGY
We dive in to unearth and understand your audience and personas.
PERSONAS
We report on our actions on a monthly basis. With weekly email updates. Showcasing tracked, correlated, and attributed KPIs
REPORTING
We work with you to provide content that aligns your business goals with audience objectives.
CONTENT
We match your brand and voice.
BRANDING
We put everything into a testing framework and begin testing strategies. Doubling down on what works and quitting what doesn’t.
TESTING
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Business Strategists
Social Media Brand Managers
Social Media Assistants
Virtual Assistants
Tools and Technology
“Gurus” who stay on the leading edge of the industry and dive into the depths of your
brand in order to develop and test the best social media tactics for your business.
In charge of executing on the strategies, monitoring the progress of your
campaigns and knowing your brand inside out. Your point of contact.
Assist the social media brand managers with implementation and understands
the core principles behind your brand, voice, goals and message.
Handle most of the behind the scenes, non-customer facing tasks
like data collection and reporting.
Perform the bulk of the heavy lifting: from automation, to
social listening, to content recycling, our choice of tools and
tech allow us to scale our efforts, saving you money.
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Collaboration: We cannot do this alone, that was
never what social media was meant to be.
Failures and strategy adjustments: We will run tests that fail. This is good because it teaches us
what not to do. Our starting strategy never looks like our 6
month strategy.
Honest reporting: We show you the results and
tell you whether or not we were worth the efforts. If not, which
is common as social media is a long-term investment, we give
you recommendations as to when or how we will become an
asset.
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Roll out We create custom reporting solutions for your business and begin rolling out strategies, usually one channel at a time
Weekly phone calls So that we can work closely together on fine-tuning the voice and messaging for your brand.
Month end report Baseline strategies and benchmarks are set.
Plumbing We need tracking and pixels in place before we begin. Is your website setup for success?
Strategy Define personas, influencers, hashtags, content types, engagement strategies, growth strategies, campaigns, etc.
Images
Placeholders
Easy to use
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Wanna talk social media? Drop us a line. We’d be happy to give you a complete social media audit of your current channels for free, or help in any way we can.
WeWorks 1 Primrose St,
London EC2A 2EX
+44 7469 871 481
Anthony@ffhd.co.uk
1 Primrose St, London EC2A 2EX
www.ffhd.co.uk
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