customer comfort responsible restartohio · to your business to maintain social distancing and keep...

CONSIDER OFFERING

• Appointments

• Personal Shopping

• Virtual Shopping Tours

• Curbside Pickup

• Delivery

• Contactless Payment (Limit Cash Transactions)

• E-Commerce/Online Shopping

• Adjusted Store Hours (Shorter or Longer)

Contact your local SBDC for more information.

https://clients.ohiosbdc.ohio.gov/

Consumer, Retail, Services & Entertainment

LIMITING ACCESS• Develop a plan to limit access

to your business to maintain social distancing and keep gatherings to 50% capacity. Rethink your floor plan to ensure social distancing.

• If possible, designate separate entrances and exits (i.e. enter in front, exit in back) so customers are not passing each other or coming in close contact when entering and exiting.

CREATIVE IDEASAwareness campaign on social media steps taking to keep employees and customers safe

CUSTOMER COMFORT• Use signs, decals, and counter

displays to inform customers about the health and safety measures you are taking to keep employees and customers safe. Examples are using hand sanitizer and wiping down high touch surfaces often.

• Promote awareness on social media to keep employees and customers safe.

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