dart integrated operations systems/deployment...1 topics integrated corridor mgmt. lessons learned...
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DARTIntegrated OperationsSystems/Deployment
Transportation Systems Management andOperations (TSMO)
November 26, 2018
1
Topics Integrated Corridor Mgmt.
Lessons Learned DART – Operating Practices Transit Industry – Challenges Best Practices – US, Europe, Asia
Concept of Operations DART IC3 & Regional Integration DART IC3 – Concept 1 Regional Integration – Concept 2
Regional Vision
(Public Private Partnership)
(Public Private Partnership)
2
Background ICM & Why ICM?
• DFW – 5th most Congested• #1 for worst region for growth is Congestion• US 75 is a critical regional corridor• Travel demand and congestion continues to grow• No ability to expand freeway, arterials, or alternate routes• Significant employers in the corridor• Numerous special events
3
Background ICM & Why ICM?
• Key Indicators (Savings in Travel Time, Gallons of Fuel, Tons of Mobile Emissions, 10-Year Cost/Net Benefits/Benefit-Cost Ratio)
• Applications • Smart NET• Freeway Management• HOV Management• Arterial Street Monitoring System• Weather• Responsive Traffic Signal System• Real-Time Transit Vehicle Information• Parking Management• Decision Support System• 511
4
Highway and Transit Systems Integrated Networks?
Integrated Technology?Integrated DSS?
1. Road Network
2. Light Rail Network 3. Bus Network
6. Site Specific Shuttle Network7. Technology Network
Non-Fixed Networks8. ADA-Paratransit Network9. Mobility on Demand Network10. TNC Network
5
Dallas Fort Worth region
Dart, tre, t, DCta
Dart region
6
WestEnd
Pearl
Union
Victory
Deep Ellum
DoWntoWn highWay anD transit CorriDor
Akard
St. Paul
7
Field Supervisors ->affected stations along with the incident scene - OPWithout Instructions -> TCC/& Or Bus DispatchHow many buses? How can operators report to Bus Bridge?How can Field manage buses? How do you know requisite buses are on Bus Bridge? Extra Pay List (Bus Bridge)?Establish a Route #/Headsign Code specific to BB//will decrease phone calls to Dispatch from Operators & Field as they can monitorthe location of the bus on the tablets.Operators should logout after the BB is cancelled, ONLY after Dispatch makes an ALL CALL that BB is cancelled.
WSA, Police, Mgmt., CS
Train Control CenterChief Controller
Bus Dispatch
OCL
Rail Field
Operator
Garage/Route/SPB Dallas PD/
CoronerBus Field
EverbridgePublisher/PAVMB
Customers
Rail Operator
Phone Call
MOMOD
1 2
45 6
rail serviCe Disruption – proCess FloW Diagram
3
3
33
8
CBD serviCe Disruption plan - rail
1 2
9
CBD serviCe Disruption plan – Bus BriDge route
10
Dart inCiDent management systems
??????????COORDINATION
Incident is Logged//MS Access DatabaseOCC LOGINCIDENT LOGGED 1
Supervisory Control and Data AcquisitionSCADARAIL MOVEMENT MONITORED 2
Vehicle Business SystemsVBS 3
DART Staff informed regarding IncidentEVERBRIDGESTAFF/PUBLIC INFORMED 4
Public informed via Facebook/Twitter/DART.org, etc.PUBLISHER 5
Public Announcements on PlatformsPlatform PA System 6
Audio/TXT Mssgs on Platform Visual Message BoardsPlatform PAVMB 7
Onboard announcement by Rail OperatorRail PA System 8
Activity on the PlatformsPlatform CCTVEVENT OBSERVATION 9
Monitoring WeatherWeather DTN 10
Monitor Bus Location & Request for Bus BridgeTRANSIT MASTERRESPONSE 11
Establish Bus Bridge by Station OfficeTRAPEZE 12
TVMs INFOTAINMENT HEAD SIGNS
FAREBOXESWHERE IS MY BUS?
WHERE IS MY TRAIN?
APCs
TRANSIT CAMERASSMART DRIVE
OTHER TECHNOLOGY
11
Dart inCiDent management systems
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CBD serviCe Disruption plan – Bus BriDge operation
WRONG TURN GARAGE OUT OF SERVICE
541 FAWN VALLEY 26 DOWNTOWNDALLAS
SERVICEPROTECTION
13
CBD serviCe Disruption plan – rail Disruption stop
14
transit inCiDent management
15
transit inCiDent management
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transit inCiDent management
Given many cities’ growing dependence on public rail transport, simplenetwork disruptions can lead to widespread confusion and significantproductivity loss to the society. Therefore, a systematic approach todeveloping efficient disruption response and minimizing the negativeimpacts is required. Pg. 9
22 Metros Interviewed - Only Two provide reliable date
17
regional iCm system Dartits
18
ConCeptual integration Dartsystems
Distribution Platform
Phone, Tablet, Desktop, etc.
FUSI
ON
EN
GIN
E
Databases(SQL, Oracle, Access, etc)1. Transit Master2. Trapeze3. VBS4. Lawson5. Everbridge6. Publisher7. OCC Log8. BB Image Catalogue
Streaming/Data Feeds1. Weather 2. Highway Speeds
Video1. Rail Station Cameras
Rail Yard Cameras2. Bus Safety Cameras3. Bus Security Cameras4. Bus Garage Cameras 5. Bus Yard Garage6. RAV Tower Cameras7. Drone Cameras (Future)8. Body Cameras (Future)9. Onboard Rail Cameras
(Future)10. Texas DOT Highway Cameras11. NTTA Tollway Cameras
12. City of Dallas Cameras 13. (Other City Cameras)
AVL1. Bus (Existing)2. Rail (Existing) 3. Bus Supervisor Car4. Rail Supervisor Car5. Transit Police Cars6. Maintenance Vehicles
7. Bus Supervisor Radio8. Rail Supervisor Radio
9. Drones (Future)
GIS Layers1. Base Map Layers + 2. Bus Network (stops, routes, signs, bays, transit centers, incidents, etc.3. Rail Network (stops, routes, signals, switches, junctions, interlockings, incident..)4. WSA (ROW, catenary, track, substations, etc)5. Real Estate (DART owned properties, landuse, zoning, etc.)6. Emergency Response (critical assets, storage tanks, fueling facilities, etc.)7. Planning (demographics, ridership, OTP, base map layers, apc data, etc.) 8. RPD (construction drawings, plats, etc.)9. Finance (TVMs, transactions, etc.)10. Transit Police (Crime stats, fare violations, cameras, car avls, etc.)
OPEN ACCESSAgency staff
RESTRICTED ACCESSPublic
Audio/Text1. Rail Station PA 2. Rail Station VMB3. Highway DMS (existing)
1. Parking Lot DMS (Future)2. Transit Center PA (Future)3. Transit Center VMB (Future)4. Mobile DMS (Maintenance)
19
serviCe Disruption ConCept
in Development phase
1 Tool Bar
4114
40589
40072 4063Victory Stn to St. Pearl Shuttle
4112`
Updates
Base Map showing:1) Bus Bridge Buses 2) Disrupted Stations
DARTAlerts filtered to the incident detail
Bus Bridge Diagram
Bus Bridge Graphics
4
3
Graphic Showing updated disrupted stations (in red) and bus bridge buses in BlueWith twitter feed (real-time updates) and bus bridge schematics showing the bus bridge route
2 Base Map
20
ConCeptual integration Dartsystems
Distribution Platform
Phone, Tablet, Desktop, etc.
FUSI
ON
EN
GIN
E
Databases(SQL, Oracle, Access, etc)1. Transit Master2. Trapeze3. VBS4. Lawson5. Everbridge6. Publisher7. OCC Log8. BB Image Catalogue
Streaming/Data Feeds1. Weather 2. Highway Speeds
Video1. Rail Station Cameras
Rail Yard Cameras2. Bus Safety Cameras3. Bus Security Cameras4. Bus Garage Cameras 5. Bus Yard Garage6. RAV Tower Cameras7. Drone Cameras (Future)8. Body Cameras (Future)9. Onboard Rail Cameras
(Future)10. Texas DOT Highway Cameras11. NTTA Tollway Cameras
12. City of Dallas Cameras 13. (Other City Cameras)
AVL1. Bus (Existing)2. Rail (Existing) 3. Bus Supervisor Car4. Rail Supervisor Car5. Transit Police Cars6. Maintenance Vehicles
7. Bus Supervisor Radio8. Rail Supervisor Radio
9. Drones (Future)
GIS Layers1. Base Map Layers + 2. Bus Network (stops, routes, signs, bays, transit centers, incidents, etc.3. Rail Network (stops, routes, signals, switches, junctions, interlockings, incident..)4. WSA (ROW, catenary, track, substations, etc)5. Real Estate (DART owned properties, landuse, zoning, etc.)6. Emergency Response (critical assets, storage tanks, fueling facilities, etc.)7. Planning (demographics, ridership, OTP, base map layers, apc data, etc.) 8. RPD (construction drawings, plats, etc.)9. Finance (TVMs, transactions, etc.)10. Transit Police (Crime stats, fare violations, cameras, car avls, etc.)
OPEN ACCESSAgency staff
RESTRICTED ACCESSPublic
Audio/Text1. Rail Station PA 2. Rail Station VMB3. Highway DMS (existing)
1. Parking Lot DMS (Future)2. Transit Center PA (Future)3. Transit Center VMB (Future)4. Mobile DMS (Maintenance)
21
serviCe Disruption ConCept
4114
40589
40072 4063
4112`
Updates
Base Map showing:1) Bus Bridge Buses 2) Disrupted Stations
DARTAlerts filtered to the incident detail
Bus Bridge Diagram
Bus Bridge Graphics
4
3
Graphic Showing updated disrupted stations (in red) and bus bridge buses in BlueWith twitter feed (real-time updates) and bus bridge schematics showing the bus bridge route
8082
84
phase 2: avl
22
serviCe Disruption ConCept
phase 2: avl
4114
40589
40072 4063
4112`
Updates
Base Map showing:1) Bus Bridge Buses 2) Disrupted Stations
DARTAlerts filtered to the incident detail
Bus Bridge Diagram
Bus Bridge Graphics
4
3
Graphic Showing updated disrupted stations (in red) and bus bridge buses in BlueWith twitter feed (real-time updates) and bus bridge schematics showing the bus bridge route
8082
84
14
12
23
INCIDENT RESPONSE Zones/Times 1. Rail Field Ops2. Bus Field Ops3. SPBs//Rail Disruption Shuttles4. Travel Ambassadors5. Station Concierges6. Transit Police7. Revenue Technicians8. Fare Enforcement Officers9. Safety Officers
INCIDENT Checklist1. PAVMB2. BUS SIGNS3. Service Disruption Stop4. Scheduled vs. Projected RTs5. Customer Communication6. Customer Satisfaction
inCiDent management – agenCy WiDe response times
24
ConneCtion proteCtion ConCept
phase 3: ConneCtion proteCtion
DART Alerts
DISRUPTION CONNECTIONS DETOURS
Missed Connections:Route 210/Block 02: Direct Customers to catch Route 220 BusRoute 330/Blk 01: No Pull-Out/Catch next block/30 min DelayRoute 410/Block 02: Direct Customers to catch Route 230 Bus
Possible Missed Connections in the next 15 mins:Route 210/Block 02: Running 20 min lateRoute 320/Block 12: Running 22 min lateRoute 420/Block 02: Running 24 min late
DARTAlerts filtered to the incident detail
CONNECTION PROTECTION BOARD
Graphic Showing ‘connection protection’ concept – Departure of the ‘Green’ bus at 7:30 AM is dependent on the arrival of five buses prior to7:29 AM. In this scenario ‘Red’ bus will not make it in time and as such its customers will loose the connection. In this scenario the system will automatically send a message to ‘Green’ bus either to hold for two more minutes Or send a message to the Station Concierge and/or post to the ‘Infotainment’ (Bus Visual Display Board) that the bus is running x minutes behind and recommend alternate connections/routes
25
unsCheDuleD Detours – Customer response ConCept
DART Alerts
DISRUPTION CONNECTIONS DETOURS
DARTAlerts filtered to the incident detail
UNSCHEDULED DETOURS
Graphic Showing ‘unscheduled detour’ concept. Blue line is the regular route. Red dotted line is the detour route. Black Rectangles are the impacted Bus Stops. Inform the customers at those stops are not being serviced and of alternate travel options.
phase 3: unsCheDule Detours
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systems integration – sCalaBility Dartits
Distribution Platform
Phone, Tablet, Desktop, etc.
FUSI
ON
EN
GIN
E
Databases(SQL, Oracle, Access, etc)1. Transit Master2. Trapeze3. VBS4. Lawson5. Everbridge6. Publisher7. OCC Log8. BB Image Catalogue
Streaming/Data Feeds1. Weather 2. Highway Speeds
Video1. Rail Station Cameras
Rail Yard Cameras2. Bus Safety Cameras3. Bus Security Cameras4. Bus Garage Cameras 5. Bus Yard Garage6. RAV Tower Cameras7. Drone Cameras (Future)8. Body Cameras (Future)9. Onboard Rail Cameras
(Future)10. Texas DOT Highway Cameras11. NTTA Tollway Cameras
12. City of Dallas Cameras 13. (Other City Cameras)
AVL1. Bus (Existing)2. Rail (Existing) 3. Bus Supervisor Car4. Rail Supervisor Car5. Transit Police Cars6. Maintenance Vehicles
7. Bus Supervisor Radio8. Rail Supervisor Radio
9. Drones (Future)
GIS Layers1. Base Map Layers + 2. Bus Network (stops, routes, signs, bays, transit centers, incidents, etc.3. Rail Network (stops, routes, signals, switches, junctions, interlockings, incident..)4. WSA (ROW, catenary, track, substations, etc)5. Real Estate (DART owned properties, landuse, zoning, etc.)6. Emergency Response (critical assets, storage tanks, fueling facilities, etc.)7. Planning (demographics, ridership, OTP, base map layers, apc data, etc.) 8. RPD (construction drawings, plats, etc.)9. Finance (TVMs, transactions, etc.)10. Transit Police (Crime stats, fare violations, cameras, car avls, etc.)
OPEN ACCESSAgency staff
RESTRICTED ACCESSPublic
Audio/Text1. Rail Station PA 2. Rail Station VMB3. Highway DMS (existing)
1. Parking Lot DMS (Future)2. Transit Center PA (Future)3. Transit Center VMB (Future)4. Mobile DMS (Maintenance)
MO
DELI
NG
EN
GIN
E
2016 2017 2018 2019 2020
Video System UpgradeFixed to PTZ Cameras
Drones for Catenary Inspection
SONET Industrial Grade Fiber Upgrade
Drone AVL
Yard Mgmt.Bus & Rail
Yard App.
27
rail opsinCiDent
management system
ConCeptual integration Dartsystems
MAP CENTRICWhere is my Bus?Where is my Train?What is the load on the train?
How is the weather? Past 30 mins, Projected 30 mins
What is going on the platform?Are there any stranded passengers?
How heavy is the traffic? How heavy is the snow falling? Are the streets clear? Has the accident been cleared?
Transit MasterBus/Rail - AVL/CAD
Vehicle Load APC Data Feed
WeatherData Feed (Telvant)
Surveillance Cameras DART (Police, Safety,
Rail Platform, Transit Centers, Operations/Maintenance Facilities, Revenue, etc)
NTTA, TXDOT, WEATHER
GIS Data LayersGoogle/Bing Base MapsDART GIS Layers
Everbridge
Publisher
DARTNet
PAVMBs
PA
Input Form(s):Incidents DetailsAlertsPublic InputEmployee Input
Core Intelligence: TTI optimized modeling engine against Data Repository (Historical, Real-Time, Projected
Web Enabled App: Platforms/OS: Laptop – Tablet – Smartphone
Controlled Views/AccessPublicDART UserPower Viewer (Input)Administrator
Report Generator:Post Incident SummariesIncident Queries by Date/Incident Type/Class, etc.Automated Periodic Reports
(OCC Logs/Business?)
1
2 3
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Headline:
Detail:
INCIDENT
Stations:
Bus Routes:
Transit Centers:
IMPACTED AREASDropdown Options: All or select individually
Dropdown Options: All or select individually
Dropdown Options: All or select individually
DOMAIN POST TO:dart.org
m.dart.org
govdelivery
RSS
Everbridge
41411 TXOU
PUBLIC
OPERATIONS
INTERNAL
BUS BRIDGE
End Date:
End Time:Start Time:
Start Date:
Location Type:
Incident Type:
Start Time:
Department:
Location:
Trouble Code:
Date:
Division:
Operator #:
Train #:
Car #: Missed Trips:
Consist:
Direction:
Duration:
Controller:
Reported By:
Train Delay:
Pssg. Delay:
Missed Stns:
INCIDENT DESCRIPTION
Select Bus Bridge Stations:
Activate RailShuttle Stops:
PrescheduledMessages
ExistingOCC Log
ExistingOCL
Platform
ProposedBus Bridge
Module
1
2
3
INC
IDE
NT
TRAI
N CO
NTRO
L CE
NTER
CO
MM
UN
ICA
TIO
NMA
RKET
ING
PLA
NBU
S OP
ERAT
IONS
SC
ALA
BIL
ITY
INCIDENT
INCIDENT
INCIDENT
INCIDENT
IMPACTEDAREASPOST TO:
INCIDENT
sCalaBle DesignoCC+oCl+everBriDge integration
rail opsinCiDent
management system
sCalaBle Designupstream + DoWnstream
CommuniCation
29
Dart iC3 – ConCept 1: automation & moDeling
Use of ICM Technology
For Transit Incident Management
GOALs• OPERATION EFFICIENCY (Cost Savings)• ACCOUNTABILITY (Safety & Transparency)
• SERVICE RELIABILITY (Service Quality)• INCREASED RIDESHIP (Decrease Highway Traffic)
30
Dart iC3 – ConCept 1: automation & moDeling
31
Dart iC3 – ConCept 1: automation & moDeling
32
Dart iC3 – ConCept 1: automation & moDeling
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regional integration – ConCept 2: preDiCtive analytiCs
34
transit inCiDent management
35
regional integration – Final thoughts
SAFETY PYRAMID a large enough number of unsafe acts
eventually results in a fatality
• Herbert Heinrich, 1931• Frank Bird, 1961• Conoco Phillips, 2003
• 2 Million Accidents• 300 Companies• 3 Billion Hours Worked
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