data master class using the patient flow portal€¦ · overview pfp reports functionality...

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Prepared by System Relationships and Frameworks Branch

Patient Flow Team

Damian Miners & Melinda Pascoe

Ministry of Health

27 February 2014

Whole of Hospital Program

Data Master Class

Using the Patient Flow Portal

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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WoH Program - Data Master Class

“The Patient Flow Portal is an operational tool which takes live

patient data from a Hospital’s Patient Administration System (PAS)

allowing clinicians, the patient flow team and Hospital executives to

make decisions about flow in a real time environment”

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PFP Reports Functionality

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PFP Reports Functionality

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Bed Board – Estimated Date of Discharge

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PFP Bed Board – EDD

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PFP Bed Board – EDD

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PFP Bed Board – EDD

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PFP Bed Board – EDD

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PFP Bed Board – EDD

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PFP Bed Board – EDD

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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PFP Predictive Tool

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PFP Predictive Tool

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PFP Predictive Tool – Flow Indicators

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PFP Predictive Tool – Graphs

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Predicted Admissions via ED by Specialty

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Predicted Admissions via ED by Specialty

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Predicted Admissions via ED by Specialty

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Predicted Admissions via ED by Specialty

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Ward Discharge Targets

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Ward Discharge Targets

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Ward Discharge Targets

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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PFP – Waiting for What

The ‘Waiting for What’ functionality within the PFP is a

tool designed to assist Clinicians and other Hospital staff

to identify and manage unreasonable delays throughout

the patients journey.

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PFP – Waiting for What

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PFP – Waiting for What Reports

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PFP – Waiting for What Reports

The W4W reports provide graphical and statistical information on the delay

reasons affecting inpatients in your Hospital.

W4W reports are accessible to every Patient Flow Portal end user.

Providing date range flexibility, i.e. daily, weekly, monthly, etc.

The Pareto charts can be viewed in real time reflecting current delays or

retrospectively to understand how the ‘Waiting for What’ reasons have

changed over time.

These charts will assist Hospital Executives to prioritise actions to resolve

hospital constraints.

The W4W reports should be integrated into your Hospital’s daily, weekly and

monthly Patient Flow / Access Meetings.

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PFP – W4W NUM’s Responsibility

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NUM's review their W4W delay reasons on a daily basis to ensure:

1. The open delays are correct and relevant 2. Resolved delays are closed on the correct date and in a

timely manner 3. New delays have been entered

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PFP – W4W Flow Managers Responsibility

The Patient Flow Manager should review the W4W report on a daily

basis and manage / escalate the delays within their scope of influence.

1. The Patient Flow Manager should review the report then filter and

sort via primary and secondary wait reasons. This report should be

emailed to the relevant Department Head.

2. The Department Head should review and provide actions to the

Patient Flow Manager re: the open waits for which they are

responsible.

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Reports - Waiting For What .Current

Admissions – Open Reasons

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Reports - Waiting For What. Current

Admissions – Open Reasons

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Reports - Waiting For What. Bed Days.

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Overview

PFP Reports Functionality

Estimated Date of Discharge

Predictive Tool Planning

Discharge Targets

Waiting for What

Inter Hospital Transfers

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Reports – Inter Hospital Transfers.

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Reports – Inter Hospital Transfers. Patient

Open Transfers

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Reports – Inter Hospital Transfers. Patient

Transfer Times

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Reports – Inter Hospital Transfers.

Transfers Time Graph

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Reports – Inter Hospital Transfers.

Transfers Time Graph

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Reports – Executive. Facility Operational

Summary

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Reports – Executive. Facility Operational

Summary

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Reports – Executive. Facility Operational

Summary

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PFP – Summary

Estimated Date of Discharge

Predictive Tool

Waiting for What

Inter Hospital Transfers

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MoH Patient Flow Team

Melinda Pascoe

Damian Miners

93919368

patientflow@moh.health.nsw.gov.au

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Currently Under Development

Medical Assessment Unit Reports

Release mid 2014

Electronic Patient Journey Board

Release mid 2014

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