delivery guideline manual for international suppliers
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4.3 Carton Packing 4.3.1 Packing for Clothing, Accessories & Footwear
All merchandise is to be packed in uniform flat cases unless otherwiseinstructed. The shipment must be grouped and packed in the followingmanner:
1. Grouped first by purchase order2. Within a purchase order, garments are grouped by colour3. Within a colour, garments are grouped by shade (if any)4. Within a colour, garments are grouped by size
Each carton must contain only garments that are the SAME SIZE / SAMESTYLE / SAME COLOUR . (i.e. a single SKU in each carton)
Do not use hangers on the garments unless specifically noted on thepurchase order.4.3.2 ODD Case Footwear Only
After completing full cases for each SKU, any remaining pieces/SKUs can be packed intothe last case. This case must be marked as ODD CASE, on all sides of the carton (seeFigure 1 below).
Each Carton marked as ODD CASE must be the appropriate size for the number ofunits packed in it to prevent crushing or splitting. Note that this is a temporary measure. The ideal requirement still remains that only one
SKU is allowed per carton. Footwear suppliers will be informed at a later date when thisrule will be enforced.
4.3.3 ODD Case Clothing and Accessories Only
After completing full cases for each SKU , pack any remaining pieces into the last casefor each SKU packed and mark ODD CASE on all sides of the carton. (Figure 1)
Figure 1: Labeling of an Odd Case
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Example of what should be packed in an ODD CASE:
Example 1: 150 jackets (30 pieces of size Small, 45 pieces of size Medium, 45 pieces of size Large and 30 pieces of size X-Large) are ordered. The case holds 30 pieces. They must be packed as follows:
Case 1: 30 Small Case 2: 30 Medium Case 3: 15 Medium (ODD CASE) for Medium SKU Case 4: 30 Large Case 5: 15 Large (ODD CASE ) for Large SKU Case 6: 30 X-Large
Example 2:
Each Carton marked as ODD CASE must be the appropriate size for thenumber of units packed in it to prevent crushing or splitting.
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5 PACKAGING INSTRUCTIONS
5.1 Carton Specification
The following carton specifications have been established to maximise the product flowthrough our automated facilities:
5.1.1 Carton Dimensions and Weight limit for Clothing and Accessories(excluding Bags) Only
Length (cm) Breadth(cm)
Height (cm) Weight KG
Maximum Carton 69 38 42 18
Please note ECT requirements apply.
5.1.2 Carton Dimensions and Weight limits for Footwear and Bags Only
Length (cm) Breadth
(cm)
Height (cm) Weight KG
Maximum Carton 69 50 42 18
Please note ECT requirements apply.
5.1.3 ECT requirements for Clothing, Footwear and Accessories
CARTON WEIGHT (max gross mass) MIN EDGE CRUSH TEST VALUE(ECT)
Kg LBS kN/m Lbs per inchUp to 10 Up to 22 4.9 28
10.1 to 15 22.1 to 33 5.5 3115.1 to 20 33.1 to 44 7.4 42
ECT TEST METHOD : FEFCO No.8 (European Federation of Corrugated BoardManufacturers) or ASTM D 2808 -69 (American Standards) or ISO 3037 (InternationalStandards Organisation)
Please note the following
Cartons cannot be over / under packed as they may collapse during transit.
Each supplier is responsible for the quality of packaging and thereforewill be held responsible for damages, concealed shortages and claimsresulting from inferior packaging.
Taping should create an H pattern on both the top and bottom of thecarton by sealing across all of the major and minor flaps.
Minimum tape width needs to be 3 inches (7.62cm).
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5.2 Carton Information
The following information should be applied/ printed on each carton. (Figure4);
1. Order Number2. SKU (Item) Number3. Number of units in the carton
4. Vendor Name5. SKU (Item) description as stated on the PO (Including the size)6. Colour7. DC Code8. Trading Division (e.g. Foschini, Fashion Express, Donna Clair etc.)9. The number of that carton in your total consignment10. Dimensions of the carton
Outer/Master Carton Labelling:
Figure 4: Standard carton labels to be applied / printed on each carton
The positioning and size of the cartons and labels should be as indicatedbelow. (Figure 5)
Figure 5: Standard label position
600 x 350 x 300Dimensions (LxBxH)
1 of 200Carton No
Fashion ExpressTrading Division
DC Code
BlackColour
Flare leg Denim Size 9SKU Description
Vendor TFGA
120Unit Qty / Ctn:SKU 30116043512
Order: 34673
SKU 30116043512
Order: 34673
Ship to :
Lefic Distribution Centre342 Voortrekker RoadParow EastCape Town
South Africa
Ship from :
TFG Apparel Supply Company (PTY) Ltd
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5.3 Incorrect or inadequate carton closureCarton closure is to be pressure-sensitive sealing tape or water-activated reinforcedtape, branded with company name/logo with a security message This carton hasbeen sealed with security tape. If the seal is broken or damaged, do not issue cleanreceipt before checking contents.
Carton Sealing Tape
Taping should create an H pattern on both the top and bottom of the carton bysealing across all of the major and minor flaps. All cartons should have a minimumtape width of 3 inches (or 7.62 cm).
NO METAL BANDING OR WIRES is allowed, whereas, banding, straps, staples,shrink-wrap or string is to be used very conservatively or only where absolutelynecessary as a means of closure.
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6 SHIPPING AND DOCUMENTATION
This purpose of this section is to clarify the logistical process and documentationrequired to transport orders from your country of origin to Foschinis DC in CapeTown, South Africa.
6.1 Order Management
The responsibility to follow up on outstanding orders is shared betweensupplier, Foschini buyers and sourcers, the nominated forwarding agent andthe shipping department.
Our nominated forwarder has been instructed not to accept any bookings forcargo falling outside of the window period. CIF and CFR order shippedoutside of the window period where suppliers make use of there ownforwarders and where we have very little or no control over the cargo couldpotentially be cancelled and subsequently returned to the supplier. Paymentof the orders will also be withheld until and unless the Merchandise Managerhas signed off these payments.
6.2 Bookings made by Supplier with Nominated Forwarder
It is the suppliers responsibility to make a booking with our nominatedforwarding agents and ensure that cargo is delivered to the consolidationdepot with enough time for them to arrange shipment as per the intendedshipment date. All orders must be delivered to the nominated forwardersconsolidation warehouse 5 days prior to actual shipment date e.g. for sailingon a Friday the cargo must be delivered to forwarders on the precedingMonday.
Our nominated forwarders will ensure that all orders are consolidated into 6mor 12m containers and shipped to South Africa as FCL containers. Order
consolidation results in a number of benefits, such as reduced cost throughimproved space utilization, reduced transit times through the use of fullcontainers loads as opposed to groupage or LCL shipments as well asgreater security and reduced pilferage by eliminating the use of unpackdepots.
Having said that however, our nominated forwarding agent has strictinstructions from us that under no circumstances must they hold back cargo ifno other cargo is available to consolidate and make up a FCL unless theyhave written confirmation from us that they may do so. In this case cargo isshipped in a groupage box and is delivered to us as LCL cargo.
Where order quantities are sufficient to fill a 6m or 12m container, the supplier
must make a booking with our nominated forwarders who will arrange withshipping lines to deliver a container directly to the suppliers warehouse forpacking. Suppliers must ensure that all cargo packed into containers ispacked per order, per SKU and per colour. This will expedite the off loadingprocess of containers in South Africa.
The nominated forwarder must arrange for a container to be delivered to thesuppliers warehouse maximum 24 hours after the booking is made.
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6.3 Shipping Documents and Format of Invoices and Packing Lists
Once cargo has been shipped suppliers must email all documents to MujolainMartin at mujom@tfgm.co.za or fax to +27 21 937 5266. Please find adetailed list of documents required for either Seafreight or Airfreight in thesections below.
The Packing List must be detailed and should at a minimum include thefollowing marks and numbers.
o Trading Division.o Order Number.o Style Number.o Colour.o Carton No.o Carton Volumetric Measurements (e.g. 65 x 35 x 40cm).o DC Code.o Country of Origin.
A full set of these supplier documents must be faxed or emailed to us latest 5days after the vessel has sailed. A full set of original Supplier documentsmust be sent to us by courier to The Shipping Department, The FoschiniHead Office, Stanley Lewis Centre, Voortrekker Road, Parow East, CapeTown, South Africa, 7501.
A full set of original documents must arrive in Cape Town a minimum of 3days before the vessel ETA. Failing this the release of cargo could becompromised.
6.4 Documents Required via Seafreight
The following documents are required should cargo be shipped via Seafreight
o Commercial Invoice (order numbers relating to shipment included).o 3rd Party invoice (when applicable).o Detailed Packing List.o Certificate of Origin.o Original Euro 1 Certificate (in English)(when applicable).o Original SADC Certificate (in English)(when applicable).o House Bill Of Lading.
6.5 Documents Required via Airfreight
The following documents are required should cargo be shipped via Airfreighto Commercial Invoice (order numbers relating to shipment included).o 3 rd Party Invoice (when applicable).o Detailed Packing List.o Cerificate of Origin.o Original Euro 1 Certificate (in English)(when applicable).o Original SADC Certificate (in English)(when applicable).o House Airwaybill.
6.6 Penalties for late receipt of or incomplete documentation
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Penalties such as demurrage or storage charges by shipping lines as a resultof late receipt or incomplete documentation will be charged back to supplier,unless the supplier can prove that they have sent full sets of documents intime to arrive prior to shipment arrival in South Africa.
If these penalties are incurred, claims will be raised against the supplier andwill be notified by the Foschini Groups Shipping department.
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7 RETURN TO VENDOR PROCESS
It is the suppliers responsibility to ensure that the merchandise is the quality asordered prior to shipping. If for any reason the stock needs to be returned due tocancellation or repair, the following process will be followed:
The DC will be notified via email by the respective buyer / planner that aspecific order needs to be returned.
The buyer / planner will arrange with the sourcing department/supplier tocancel the order and arrange for its return or sell off the order.
It is important that the buyer / planner provides the necessary documentation,repair note / email instruction, in order for the DC to process.
The DC will then accordingly locate the order and store in cartons in the mosteffective manner.
Once the sourcing department/ supplier been notified of the RTV, themerchandise must be moved to an area of the DC that houses cancelledorders and a buyer must be found for the order.
Business notifies DC(written)
Business arrangesfor cacellation
DC locate & processRTV
Stock is sold off
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8 CONTACT LIST
The following Foschini Group service departments can be contacted if there are anyfurther queries:
8.1 Shipping
Group Shipping Manager Taufeeq Najaar
Tel: + 27 21 937 4346E-mail taufeeqn@foschini.co.za
For operational queries, please email ShippingOperations@foschini.co.za
For account related issues, please email ShippingAccounts@foschini.co.za
8.2 Lefic DC
Foschini, Donna Claire, Fashion Express Apparel and Accessories only.
Lefic DC Appointments
Tel: +27 21 938 1424 / 1280Fax: +27 21 938 1177E-mail LeficReceiving@foschini.co.za
Lefic DC Management
DC Manager - Rob Mitchell
Tel: +27 21 938 1423Fax: +27 21 938 1384E-mail robm@foschini.co.za
8.3 Ndabeni DC - Markham and exact!
Ndabeni DC Appointments
Tel: +27 21 506 8528/29Fax: +27 21 510 6380E-mail lwandodastile@foschini.co.za rogertgriffith@foschini.co.za ianjohnson@foschini.co.za
Ndabeni DC Management
Snr.DC Manager - Leonie Karreman
Tel: +27 21 506 8532E-mail leoniek@foschini.co.za
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8.4 Ndabeni DC - Sportscene, Totalsports and Due South
Sports DC Appointments
Tel: +27 21 506 8530/31Fax: +27 21 510 8538E-mail aretrhhendricks@foschini.co herminageorge@Foschini.co.za Chestonprinsloo@foschini.co.za
Ndabeni DC Management
Snr.DC Manager - Leonie Karreman
Tel: +27 21 506 8532E-mail leoniek@foschini.co.za
8.5 Tygerberg DC - Foschini, Donna Claire, Fashion express and LuellaShoes and Bags
Tygerberg DC Appointments
Tel: +27 21 959 9810Fax: +27 21 9599809E-mail Foschinifootweardc@foschini.co.za
Tygerberg DC Management
Snr.DC Manager - Michael Rhategan
Tel: +27 21 959 9815E-mail michaelr@foschini.co.za
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