design thinking and agile?
Post on 17-Jan-2017
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Let’s explore…
• What is Agile?
• What is Design Thinking?
• Design Thinking + Agile = ?
Nature of work is changing…
Craft Structure Networks
Agile Manifesto, 2001
Scrum, an agile framework
Agile Mindset
Source: Carol Dweck, Linda Rising
Agile = Single Loop Learning?
Problem-solving is not a straight line!
Source: Damien Newman
Design Thinking
Design Thinking = Double Loop Learning?
Design Sprint, a DT framework by Google Ventures
• A framework for teams to solve and test design problems
• A five-day process to validate a prototype for a key problem
DT + Agile = ?• DT addresses developing empathy about users and
exploring innovative solutions using divergent thinking and prototyping them iteratively and generating user feedback before zeroing-in to a possible solution, and might be perceived a bit too open-ended
• Agile addresses solving problems by incrementally and iteratively building thin slices of working software without explicitly realising how are those requirements really created
• Can they work together? What does it even mean?
Innovation inside Agile?• While nothing stops a team from experimenting ideas, agile
methodologies generally *expect* well-groomed backlog items
• Regular backlog grooming could help improve clarity and thus sprint planning, but it might still leave the backlog items unvalidated
• If design is still being worked upon in a sprint, it could lead to more rework or waste, and impact the velocity and predictability
• Who feeds items into the backlog? How are they validated?
Dual-Track Scrum• Not just the PO, but the entire team collaborates to quickly
prototype and validate the product backlog items before committing to build them
• Valuable (PO, BA)
• Usable (UX, Design)
• Feasible (Dev, QA)
• Dual tracks:
• Discovery Track: generate validated product backlog items
• Delivery Track: generate releasable software
Dual-Track Scrum
http://www.slideshare.net/andreaneu/ux-in-a-dual-track-agile-world
Discovery vs. Delivery
https://agilemichaeldougherty.wordpress.com/2015/09/07/61/
Recap• Solving “unknown-unknown” problems requires exploring
newer solutions that might have never been tried
• Design Thinking helps address the “why”. We are not trying to answer if this product can be built, but what are the real pain points?
• Agile helps address the “how” part by building deliverables in short cycles that could accelerate the feedback cycle
• Combining them could create a complementary and win-win solution
References• How to combine Design Thinking and Agile in Practice, https://medium.com/startup-study-group/how-to-combine-design-thinking-and-
agile-in-practice-36c9fc75c6e6#.cym7g2ee0
• Agile & Design Thinking: Completing or Complementing, http://www.thedesigngym.com/agile-design-thinking-competing-completing/
• Case Study: How Safeway leveraged Design Thinking and and Agile Market Research to Build a Fast and Effective Innovation Process, http://www.gutcheckit.com/resources/case-study-how-safeway-leveraged-design-thinking-and-agile-market-research-to-build-a-fast-and-effective-innovation-process
• Design Thinking + SAP Agile: 1+1=3, http://www.sap.com/netherlands/ms/sap-agile/agile-design.html
• Uniting Agile and Design Thinking Methods, http://www.summa.com/blog/uniting-agile-and-design-thinking
• Design Thinking and Agile Development, http://www.slideshare.net/wajansen/design-thinking-and-agile-development
• The Squiggle of Design, http://cargocollective.com/central/The-Design-Squiggle
• Elevate your Agile with Design Thinking, http://blog.deloitte.com.au/agile/2015/08/19/elevate-your-agile-with-design-thinking/#.V2sjrpN97dd
• Dual Track Scrum, https://agilemichaeldougherty.wordpress.com/2015/09/07/61/
• Dual Track Scrum, http://svpg.com/dual-track-scrum/
• Dual track Scrum in brief, http://aaron.sanders.name/dual-track-scrum-brief/
• Common Agile Practices aren’t for Startups, http://jpattonassociates.com/common-agile-isnt-for-startups/#more-1105
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