digital agenda for cyprus
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THE/DECTHE/DEC
Dr. Stelios D. HimonasDepartment of Electronic Communications
Ministry of Communications and WorksGoing Local II – 25 November 2011
THE/DEC
THE/DEC
Contents
• Introduction – Benefits• Digital Cyprus Today• Digital Strategy for Cyprus
– Background– Vision– Strategic Objectives, Measures, Actions– Governance
THE/DEC
Direct Benefits to Economy: GDP
Source: World Bank
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Direct Benefits to Economy: Jobs
Source: COM(2011) 657 Final
• broadband deployment investment of €270 billion will create about 3.99 million jobs in EU27 Member States
THE/DEC
Direct Benefits to Economy: Productivity
Source: COM(2011) 657 Final
• A 10% higher broadband penetration in any year is correlated with a 1.5 per cent increase in labour productivity over the following five years
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Direct Benefits to Economy - eGov• If Government services were digital
– savings of European firms in EU, due to diminished administrative burden € 44 billion Euros
Source: Infocom_cy 2011
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Other (Social) Benefits
Widespread use of ICT – deployment of high speed broadband • 4.5 per cent increase in educational attainment• net total benefit from tele-monitoring patients ~
€27.89 bn • BB-enabled smart grid services and devices could
result in over €850 billion in gross energy savings
Source: COM(2011) 657 Final
THE/DEC
Digital Cyprus Today
THE/DEC
Digital Agenda ScoreboardBroadband
Only one type of technology
Due to satellite service by HellasSat + fiber roll out by Cyta
New entrants' share in fixed broadband lines
Share of fixed broadband lines >= 2 Mbps
Fixed broadband penetration
Share of fixed broadband lines >= 10 Mbps
DSL lines share in fixed broadband
Mobile broadband penetration
Rural fixed broadband coverage
Total fixed broadband coverage
Households with a broadband connection
Enterprises with a fixed broadband connection
3G Coverage
Use of mobile phones to access the Internet
The problem is penetration
Lack of competition
Slow connections
THE/DEC
Digital Agenda ScoreboardInternet Usage
This is negative
% of households with access to the Internet at home
% of population who are regular internet users (at least once a week)
% of disadvantaged people who are regular internet users (at least once
a week)
% of population who are frequent internet users
% of population using a laptop to access the internet, via wireless
away from home or work
% of population who have never used the internet
Limited use Increase awarenessCitizens readiness
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Digital Agenda ScoreboardTake up for internet services (0% population)
Limited electronic transactions Awareness campaignCitizens’ readiness
Information about goods and services (% pop)
Reading online newspapers(% pop)
Games, images, films, music (% pop)
Online banking (% pop)
Uploading self-created content (% pop)
Seeking health information (% pop)
Looking for a job, sending a job application (% pop)
Doing an online course (% pop)
Inf. about education & training (% pop)
Use of eGov services (% pop)
Sending filled forms to eGov services (% pop)
THE/DEC
Digital Agenda Scoreboard eGovernment
Limited use Awareness campaignCitizens’ readiness
Intrinsic difficultiesAvailability of eGov services -
citizens
Availability of eGov services - enterprises
Use of eGov services (% pop)
Sending filled forms to eGov services (% pop)
Use of eGovernement services (% enterprises)
Returning filled forms to eGov services (% enterprises)
Use of eProcurement services (% enterprises)
THE/DEC
Digital Agenda ScoreboardeCommerce
Limited electronic transactions Awareness campaignCitizens’ readiness
Not available in Cyprus
Ordering goods or services online (% pop)
Ordering goods or services online (% internet users)
Cross-border eCommerce (% pop)
Cross-border eCommerce (% internet users)
Selling online (e.g. auctions) (% pop)
Selling online (e.g. auctions) (% internet users)
Buying online content (% pop)
Buying online content (% internet users)
Turnover from eCommerce
Enterprises purchasing online
SMEs purchasing online
Enterprises selling online
SMEs selling online
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DIGITAL STRATEGY OF CYPRUS
THE/DEC
Developing the National Digital Strategy - Structures
Decision of Council of Ministers (February 2009) • Minister of Communications and Works
– political responsibility • Department of Electronic Communications (DEC)
– Executive body to formulate and supervise implementation of the national Information Society Strategy
• Advisory Committee – Government, Private Sector, Academic Community
• An information society coordinator from every Ministry
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Developing a“Digital Cyprus” requires a comprehensive approach
• 6 major strategic objectives• 22 measures• 117 actions
Digital Strategy Document• Main document –
– Vision, Objectives, Measures, Actions– Timetable of implementation– Governance
• Appendix 1 – EU policies, digital CYP today (indices, policies), benefits analysis
• Appendix 2 – more detailed description (measures & actions)
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THE VISION OF DIGITAL CYPRUS
“information and communication technologies to support the development and competitiveness of the economy and citizen participation in the social, cultural
and political domains”
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OBJECTIVES – MEASURES – ACTIONS
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1. Connect Cyprus BB targets• By 2013, all households 2Mbps (by end of 2011)• By 2013, 80% of businesses 20Mbps• By 2020, all households and businesses 30Mbps• By 2020, > 50% of households and businesses 100Mbps
THE/DEC
1. Connect Cyprus
1. Promotion of a stable regulatory framework• Adopt new Directives – OCECPR and DEC• Improve framework for rollout of fixed
infrastructure• Improve framework for rollout of wireless
infrastructure• Analysis of the broadband access market• Promote partnerships/cooperation of
stakeholders effective investments
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1. Connect Cyprus 2. Licensing of Wireless Networks
• Plan for licensing radio frequencies for ECN – technology neutrality
3. Promote Competition lower prices• Evaluation of consumer trends (demand and pricing of
broadband access products)• Extension of Market Observatory
− Available BB products and prices− Map of infrastructures + BB coverage− Map of take-up and use of BB products
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1. Connect Cyprus 4. FTTH Network
• Adopt regulatory framework – installation and operation of NGA networks
• Consultations between operators – define type of network and timetable of implementation
• Evaluate the possibility of subsidizing wiring in premises
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1. Connect Cyprus
5. Network and Information Security• 2 CERTs (Gov’t, Academic) fully functional• Expand scope of 2 CERTs to cover business
community • Develop CIIP strategy
– Including contingency plan
• Awareness campaign on security issues• Safe internet program for children
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2. Modernize Public Administration (PA) and Provide Public Electronic Services (PeS)
6. Public Services Networks• Design and build Gov’t NGN – schools & hospitals• Further develop academic & research network
• Key enabler to increase uptake and use• Better services to the citizens & businesses• Decrease bureaucracy • Increase productivity in the public sector• Decrease costs for Gov’t and citizens & businesses
THE/DEC
2. Modernize PA and Provide PeS
7. Paperless Government • Install Office Automation System in all Gov’t Depts • Revision of Gov’t IT strategy cloud• Implementation of the Government Gateway• Implementation of the Government Data Warehouse• Establishment of helpdesk – support • Implementation of the Human Resource
Management System• Data center consolidation
• Advisory Committee to Minister of Finance on eGov
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2. Modernize PA and Provide PeS
8. eGov Services• Expansion of Point of Single Contact (PSC)• Set in full operation e-Filing system for online registration of
companies • Online payments to Gov’t (e-payment)• Incentives to use available eServices• More public eServices ̵� Remove existing obstacles eServices̵� Review/amend procedures of public sector for effective eGov̵� Provide access to citizens to their personal data
THE/DEC
2. Modernize PA and Provide PeS
8. eGov Services (2)
• Social inclusion - vulnerable groups• Develop cross-border, interoperable e-Gov services
– European Interoperability Framework• Publish public information• Develop tools to promote eDemocracy
THE/DEC
2. Modernize PA and Provide PeS
9. Serving the citizen• Establish Call Center for citizens• Operate more Citizen's Service Centers
– virtual Citizen's Service Centers
THE/DEC
2. Modernize PA and Provide PeS
10. Electronic Local Authorities• Centralized information management system
for all Municipalities• Call center • Install computers with fast Internet access • Incentives to citizens and businesses to use
the available online services • Use social networks to involve the citizen
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2. Modernize PA and Provide PeS
11. eHealth• Integrated Health Information System in all hospitals
– Electronic health record
• Drug Information Management System in all hospitals • Regional Health Networks
– Exchange of information between all health care providers
• Internet portal – provide private physicians access to patients electronic health records
• Ambient Assisted Living (AAL) – pilot • Telemedicine
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2. Modernize PA and Provide PeS
12. eID and eSignature• Every citizen to have an eID
– Personal identity– Passport (biometric) data– Advanced certificate for creation of qualified eSig– Other data
• Implementation of legal framework for electronic signatures
• DITS Gov’t CSP
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2. Modernize PA and Provide PeS
13. Use of ICT to promote cultural heritage • Comprehensive strategic plan for the promotion
of cultural heritage with the use of ICT – Including 3D digital museum
• Digitize main objects of the Cyprus Museum – Links with respective archaeological sites
• Digitize exhibitions organized during CY EU presidency
THE/DEC
2. Modernize PA and Provide PeS
14. Use of ICT to promote tourism• Strategic plan to promote tourism with the use
of ICT• Call center (single number) • Promote tourist attractions through social
networks• Tourism observatory Info
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2. Modernize PA and Provide PeS
15. Knowledge Park (Smart City)• New area – state of the art facilities (telecomms
infrastructure , smart buildings)• Call for expression of interest by potential
strategic investors • Depending on outcome implementation
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3. Inclusion of all (including vulnerable groups) in digital Cyprus16. Developing Digital Literacy
• Implementation of co-financed project “e-Skills For All” - ECDL
• Implementation of co-financed "Digital Citizen" – very basic e-skills for the digitally illiterate
• Development of further programs to promote e-skills
• Promotion and expansion of the Cyprus Business Portal
• Develop eLearning programs for public servants
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3. Inclusion of all in digital Cyprus
17. National Program for Broadband Penetration• Install computers & fast connections in municipalities
– Enable citizens transact electronically – Pilot (measure contribution to uptake and use)
• Free WiFi access in selected public places
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4. Education and Learning
18. eEducation• Network all public schools • Structured cabling in all schools• Increase the number of computers in schools
(one computer per student)• Computer & multimedia labs in every school• Interactive whiteboards in all schools• Connect every school with ΔΙΑΣ (Internet School
program)
THE/DEC
4. Education and Learning
18. eEducation (2)
• Digital educational content for all subjects • Distance learning applications • Computerization of the educational system –
Interconnection with ΔΙΑΣ• Further train teachers to further integrate ICT in
the learning process• Develop interactive learning centers• Evaluation of students’ eSkills – measures to
improve
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5. Digital Entrepreneurship
19. Promotion of Digital Entrepreneurship• Further promotion of electronic commerce -
“Epihirite Diadixtiaka“• eBusiness subsidy program • Subsidy program for SMEs to develop innovative
ICT products or services • Introduce program for government bodies to
enter into pre-commercial procurement agreements with innovation & research organizations
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5. Digital Entrepreneurship
19. Promotion of Digital Entrepreneurship (2)
• Incentives to businesses to use public electronic services
• Incentives to businesses to implement eInvoicing and eReceipts
• Incentives to businesses to be green – use environmentally friendly technology / equipment – implement environmentally policies and practices
• Develop policies to assist the participation of Cypriot ICT businesses in Gov’t projects
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5. Digital Entrepreneurship
19. Promotion of Digital Entrepreneurship (3)
• Establishment of annual forum – ICT sector and DITS getting together
• Establish Advisory Committee of Experts – framework for doing business in cyberspace
• Establish Working Group to develop a strategic plan to promote the export of ICT services
• Establish mechanism to manage EU funds – develop subsidy programs (eg in the context of CEF) to promote digital entrepreneurship
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6. ICT for the Environment
20. National strategy for the use of ITS
21. Water Management System• Further introduction of telemetry systems in
water management• Pilot project for smart metering (water and
electricity)
22. Teleworking framework
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23. Communication plan• Draft comprehensive communication plan
– Promote digital strategy – Raise awareness
• Create of code of digital rights
24. Strengthening the capacity of DEC
Horizontal Measures
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Governance
THE/DECTHE/DEC
THANK YOU
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