digital transformation and cloud communications · digital transformation and ... chief strategy...

Digital Transformation and Cloud Communications

Praful ShahChief Strategy OfficerMay, 2019

Need a Cab?

E-payment

Traffic

Weather

Maps

Safety

Digital

TransformationOptimised Operations

Transformed Products

Redefined

Customer Experience

Just 12 Years Ago

In 2007

Emergence of Cloud Technology

It Has Changed How We Live

3.8 billion people

8.4 billion connected devices.

Changing Communication World

1996 2000 2005 2005 2010

0

5

10

15

20

25

30

2015

Messages sent per day, in billions

SMS

WhatsApp

Sources: Portio Research; a16z

Cloud Transition Accelerates Enterprise Digital Transformation

Travel and Expense

Financials

IT Support

HCM

CRM

CIO focus

Hardware

What

technology?

Software

What

solution?

Cloud

What

outcome?

12 | © 2019 RingCentral, Inc. All rights reserved.

Any Device Any Mode Anywhere

Smart Communications

Cloud

Legacy Systems Smart Communications Cloud

Fixed line Mobile

Single location Global

Standalone Integrated cloud

Voice only Voice, video, team messaging

By 2021, 90% of IT leaders will not purchase new premises-based

UC infrastructure — up from 50% today

Source: Gartner, Inc., “Magic Quadrant for Unified Communications as a Service, Worldwide,” October 10, 2018.

Cloud Transition Accelerates Enterprise Digital Transformation

Travel and Expense

Financials

IT Support

HCM

CRM

Business Communications

“The RingCentral UCaaS offering is strong

across the board.”

Source: Gartner, Inc., “Magic Quadrant for Unified Communications as a Service, Worldwide,”

October 10, 2018.

Industry leadership

Revenue (ARR)

$777M+32% YoY growth

Workforce

4,000+

#1 Worldwide UCaaS Company

Voice Video

Messaging Contact Centre

Global

OpenAnalytics

RingCentral Global Footprint

Custom

Integrations

20,000+ Developers

2,000+ Integrations

RingCentral Open Platform Ecosystem

Detailed Analytics

Smart Communications

Cloud

World Is Changing Faster

New Fortune 1000 Companies

1970 1980 1990 2000 2010

35%

45%

60%

70+%

1 Apple

2 Google

3 Microsoft

4 Amazon

5 Berkshire Hathaway

6 Facebook

Most Valuable Companies

Source: Jan 2019 - https://fxssi.com/top-10-most-valuable-companies-in-the-world

Cloud Seats

Legacy Seats

5M

300–500M

Enterprise Communications Now

Legacy

Cloud

The Future

Meet us at stand B104 and

get a free Google Home Mini.

Thank You