digital transformation in other countries' governments

Digital transformation in other countries’ governments

10 Nov 2015@BeDigitalG

#digitalbelgiumhttp://bedigitalg.github.io

Vision

bring together civil servants to enhance knowledge sharing & serendipity

for all things digital

Why?

Why?

In Belgium, do you actually have inter-agency conversations about data?

February 2015

Why?

Uhm… No

February 2015

Why?

Uhm… No (idea).

February 2015

Why?

A month later in Brussels

But!

There were civil servants and employees from other agencies present!

http://www.digitalbelgium.be

5 major priorities for 2020

5 major priorities for 2020

Vision

bring together civil servants & other people to enhance knowledge sharing & serendipity

for all things digital

INNOVATION USUALLY COMES FROM THE OUTSIDE

So, digital transformation in other countries’ governments?

http://dupress.com/articles/digital-transformation-in-government-infographic

/

United Kingdom

• Government Digital Service (GDS)Mike Bracken: visionary!

• GaaP: Government as a Platformhttps://youtu.be/ZzPU6Pdw05s

• Redesigned https://www.gov.uk , e.g. this tool

• They blog and tweet!https://gds.blog.gov.uk/

“For me, it’s a no brainer, brilliant to do online rather than on paper.” – User feedback

United States of America

• Healthcare.org failure (1 Oct 2013)– “Throwing more money at enterprise software

wasn’t a defensible strategy in the long run” - BB• Recruited Silicon Valley people to solve it• Started two movements on federal level:– 18F (ships culture/geeks)– USDS (ships confidence/suits)

• Code for America? Code for America!– Non-profit, works with local governments

https://www.whitehouse.gov/digital/united-states-digital-service

18F vs USDS

“a two-pronged, top-down-and-bottom-up approach is the only way to unstick the world we find ourselves in today (USDS) while simultaneously bringing about the world we want to live in tomorrow (18F)” – Ben Balter

18F works in the open: they blog & tweet and open source their code on https://github.com/18F

Check the 18F Guides: https://pages.18f.gov/guides/

Micro purchases

https://github.com/18F/analytics.usa.gov https://18f.gsa.gov/2015/03/19/how-we-built-analytics-usa-gov/

France

• République Numérique https://www.republique-numerique.fr/

• No blog?• It’s in French

The Netherlands

• Ambtenaar 2.0• Very active civil servants on Twitter• Both local and national

(and Neelie Kroes on EU level in previous legislation)

10 elements for a successful digital service

1. Embedded in the organisation

2. Political cover3. A project plan4. Impact on personnel5. Space to experiment

1. Passion in the group2. Work with

stakeholders3. Short feedback loop4. Expectation

management5. Work with IT and with

content

http://kinggemeenten.nl/sites/king/files/0989.00.012%20samenvatting%2010%20succesfactoren_interactive.pdf

Denmark

Digital transformation is the biggest change in business since

the industrial revolution

THE MOST IMPORTANT ASSET IN YOUR DIGITAL TRANSFORMATION IS NOT TECHNOLOGY, IT’S PEOPLE

Recruitment

Age is just a numberShould be top HR priority for 2016You need both visionaries and executors.Start measuring digital expertise in every new job interview you organize, no matter the vacancy.

https://medium.com/@dadovanpeteghem/the-war-for-digital-talent-the-game-is-on-c044666168b7

Next?

Thu 19 November 2015 – How do Silicon Valley startups work?

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