disaster preparedness & recovery can your company survive a disaster?

Disaster Preparedness & Recovery

Can your company survive a disaster?

Presenter:

Sandy Dupleich, Vice PresidentDynamic Language CenterSeattle, Washington

Introduction

Typical types of disasters Insuring against loss Recovery efforts Business continuity

For IT based systems For business processes, HR and

infrastructure

Why prepare for disaster?

Protect your building/office Protect your equipment Protect your intellectual

property Business continuity

Most importantly… Protect your people!

Why *not* prepare for a disaster?

4 Stages of Denial1. It won’t happen2. If it does happen, it won’t

happen to me.3. If it does happen to me, it

won’t be that bad.4. If it happens to me and it’s

bad, there’s nothing I can do to stop it.

Types of disasters Fire, Flood, Earthquake,

Terrorist Attack, Theft, High Wind, Power Outages

How quickly can you recover?

What is your plan to stay in business?

**Fact - Over 40% of businesses without a recovery plan do not survive a major disaster.

Insuring against loss

Do you have adequate insurance coverage?

Make sure you have coverage that is pertinent to your area (are you in a flood zone? Earthquake zone?)

How will you pay your creditors? Contractors?

How will you compensate your employees? How about your own income?

Backup Strategies

What type of backup documentation will the insurance company require?

Do you have copies of receipts for major purchase items/equipment?

Do you keep a detailed inventory of your equipment?

Backup continued …

Backup of critical programsServer OSOperating systemsApplicationsSpecialized Fonts

Backup of client dataCompleted projects

Recovery efforts Generators

Do you have extra gasoline containers?

Connected to building or stand-alone? Rent or purchase?

Generator safety – understand risks

Rental workstations Pre-negotiate rates with rental

company Backup network switches/routers

Emergency Supplies

Extra extension cords Surge protectors Headlamps – geeky but useful Flashlights

Extra batteries Portable lighting Analog phones on site First Aid Kits Petty cash

Be prepared Cloud computing – an option? Backup of mission critical data

Offsite storage Consider out-of-state backup

Print out hard-copies of important phone numbers, service providers

Print out hard-copies of employee emergency contact information

Update at least annually Create an Emergency

Preparedness Committee

Can you communicate with your customers during a crisis?

Internet access Broadband modems Laptops UMPC’s

Telephone access Cell phone Blackberry Smart-phone Answering/backup operator

service

Prepare your employees

Does your company have other locations? Are telecommuting options available?

Can you sustain your business without help for 3 days?

Is someone on your staff trained for CPR/first aid?

Protect Your Hardware

Surge protectors (metal encased) Battery backups Uninterruptible power supplies

(UPS) Mirrored servers Offsite data backups

Dynamic has survived: Two burglaries within two

weeks One earthquake One major wind storm Extended power outages One flood One fire

Audience examples

Preparedness means…

Save lives, save company assets, save your business

Insure against risk Prepare your records Backup your data Prepare your people

Action Items

Company owners that do not act on this information within 7 days, are unlikely to prepare for disaster.

Forms for preparing, recovery

Create a list of critical business tasks & assign responsibilities

Preparedness Resources Homeland Security:

www.ready.gov/business/index.html 3 Days 3 Ways

www.3days3ways.org Internal Revenue Service – Disaster Preparedness,

Preparing for a Disaster (Taxpayers and Businesses) http://www.irs.gov/businesses/small/article/0,,id=180547,00.ht

ml

American Preparedness: www.americanpreparedness.com

Disaster Recovery Journal: www.drj.com/sub

Full recovery solutions

Agility Recovery Solutions – Agility provides disaster recovery and business continuity solutions for the entire business including but not limited to providing power, technology, space and connectivity.  For example, Agility can provide a temporary working space, servers, workstations, firewall, switch, internet connectivity and power to run everything.

www.agilityrecovery.com

Seattle Execs Resources

American Drapery Blind & Carpet – replace blinds, carpet

Braicks Construction – office restoration City Moving - relocation Classic Carpet & Upholstery Cleaners –

carpet cleaning Commercial Office Supply – quickly replace

critical supplies Copiers Northwest – replace equipment Datasite Business Archives – offsite records

storage DialPro Northwest – telephone systems or

repair. Virtual office solutions with VOIP technology. Emergency event notification systems.

Emerald City Energy – window replacement Fox Plumbing – emergency plumbing repair Frix Technologies – scan & store documents Integra Telecom – telephone & data service

Execs resources cont’d LC Jergens Painting – painting

restoration Pacific Software Publishing –

offsite web and email hosting Payroll Solutions – payroll

processing Rogers & Norman – insurance,

property, casualty Seattle Office Furniture – furniture

replacement Temporarily Yours – temporary

office support Trotter & Morton – commercial

HVAC Veca Electric – electrical & data

cabling Washington Alarm – security & fire

monitoring

Thank You!

Sandy Dupleich

sandy@getdynamic.com

206.493.1603

www.dynamiclanguage.com