disaster relief 2.0

Disaster relief 2.0Disaster relief 2.0

How the social web lent a helping hand during the hurricane season

of 2008

http://deannazandt.com

A quiet Saturday night

Tools we usedTools we used

NING

NING Quickly collect people and information via:

Forums

– Task assignment

– Discussion

– Breaking news (internally)

Blogs

– Breaking news (externally)

RSS aggregators

WIKI

WIKI

Static information @ www.hurricanewiki.org

– Shelters

– Donations / volunteering

– Where to get more info

Two others started and abandoned

Ported info over fromKatrinaWiki.info

TWITTER

TWITTER Calls for volunteers

Engineered Twitterstorm alerts from government sources

Created an “I’m okay”alert system (whichwe later abandoned)

Engineered Twitter news alerts about the storm

ADD’L TOOLS

SMS to RSS

Aggregated maps

Radio scanning

So what happened?

Approx. 350 volunteers within the first 24 hours

Approx. 700 volunteers total

Expanded to cover entire hurricane season

Significant traffic to NING and wiki

Significant media coverage

Looking back−−and forward

We don’t have to reinvent the wheel each time

Leadership matters

Spheres of influence matter

Balance of structure within the group itself matters